Overall I feel this is a good file cabinet for the price. It arrived in good condition (had it shipped did not pick it up in a store). I use it in a home office where it only gets occasional use (not daily use like a business would have) and I find that it is working out well for this purpose. I give it four stars because the top file drawer is a bit hard to open at times but I think it will be OK with use. Otherwise I would give it five stars.
My first file cabinet had a jammed drawer that wouldn't open and Staples was quick to have it picked up and another delivered quickly. The replacement was in perfect shape. It's sturdy enough for my home office and the drawers slide smoothly. I did shop around and Staples offered the best price and free delivery. I'm very satisfied!