Customer reviews from Staples
Staples - Heavy Duty 2 Drawer Vertical File Cabinet, Letter Size Documents, 26.5" D x 15" W x 28" H - Black
Average customer rating
4.4
(3,776 Reviews)
Rating breakdown 3,776 reviews
5 Stars
2,457
4 Stars
848
3 Stars
281
2 Stars
86
1 Star
104
67%of customers recommend this product.
(
6 out of
9)
Customer Reviews for Staples - Heavy Duty 2 Drawer Vertical File Cabinet, Letter Size Documents, 26.5" D x 15" W x 28" H - Black
Customer Rating
5
2 drawer letter file
on July 24, 2019
Posted by: G.F.
Perfect for my needs. Arrived on time and in great condition.
Written by a customer while visiting Staples
Posted by: L.S.
Verified Purchase:Yes
This cabinet is nice and does the job. Perhaps a little flimsier than I had hoped but you get what you pay for. The price was right and it is just what I needed for my new home office.
Written by a customer while visiting Staples
Posted by: J.F.
Verified Purchase:Yes
The file cabinet is fine. It is exactly what I wanted. The delivery to my home was inadequate however. Most delivery companies call you around 7 or 8 am and tell you that they will be delivering your product between for example 1 to 4 pm. that day. However Staples apparently uses a third-party company to deliver product that does not give you any information on what time the product may be delivered. Maybe that is ok if you are delivering to an office that is open 9 a.m. to 5 p.m. It is not ok when they are delivering to a home since you can't expect a homeowner or apartment dweller to sit around all day waiting for the delivery. Non-office deliveries also increase the possibility of theft such as from unwatched porches or apartment lobbies.
Response from StaplesBy July 26, 2019
Hello Jerry. We're sorry to hear that you are dissatisfied with the shipment process. We have shared this feedback with our warehouse team for improvement of the process in the future.
Written by a customer while visiting Staples
Posted by: JOREEN C.
from Burien
Verified Purchase:Yes
Nice cabinet. Yes I would recommend it.
Written by a customer while visiting Staples
Customer Rating
5
Cabinet.
on July 23, 2019
Posted by: Jose L.
Excellent service and support. Great product.
Written by a customer while visiting Staples
Posted by: B.C.
Verified Purchase:Yes
drawers don't close properly
Written by a customer while visiting Staples
Posted by: D.L.
Verified Purchase:Yes
Nice file cabinet.Commercial quality well constructed.
Written by a customer while visiting Staples
Customer Rating
5
on July 22, 2019
Posted by: G.R.
Perfect for what I need it for.
Written by a customer while visiting Staples