Customer reviews from bestbuy-ca
Incase - Designed by Microsoft Sculpt Ergonomic Keyboard, (5KV-00001) - Black
Average customer rating
4.3
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
9
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
2
67%of customers recommend this product.
(
8 out of
12)
Customer Reviews for Incase - Designed by Microsoft Sculpt Ergonomic Keyboard, (5KV-00001) - Black
Customer Rating
1
The best and Worst keyboard at the same time.
on August 10, 2026
Posted by: Farhad
from Stanton
Sculpt is the best kayboard I ever used. But microsoft failed to address the flimsy transponder issue, that are prune to breakage even with slight push or pull after it's inserted. I had couple broken, and you cannot buy a replacement. I suppose this is MS way of making more money off of their customers. The build quality of the keyboard is great, but transponser is so cheaply built and poorly designed it's unimaginable. Evne logitic transponders are small and compat and much durable. But this one is not, especially if you forget to take it from your laptop, and carry in a laptop bag, often times it will end up breaking with slight pressure or movement inside. I had two broken. I am on my third, I had this still working long time, cause I never moved it fom my docking station at home. Otherwise it would have been broken long back. This keyboard are not cheap. Not sure why microsoft went for very cheaply built transponder. Oh forgot to make more money.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Comfortable
on July 27, 2026
Posted by: Susan
from Edmonton
Comfortable to use. I like that the number pad is separate, so it can be put aside until needed. I got a good deal with open box.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Keyboard review
on July 1, 2026
Posted by: K
from Guelph
Love keyboard. Very tactile keys. Ergonomically sound for me.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Finally!
on May 30, 2026
Posted by: Jack-63
from Nanaimo
I have been trying ergo keyboards and I loved one and its list of features, especially. But it was massive! This guy with the separated numeric pad is perfect - in every way.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Incase ergonomic keyboard
on April 30, 2026
Posted by: J
from Ontario
I got this keyboard because it is similar based on my old Microsoft sculpt which I loved. It's basically the same keyboard so I am overall pretty happy so far. It hasn't quite been a week but I sure hope it lasts well. I wish they would make this one in a wired format because it seems if the USB connector is broken that's the end of the keyboard, at least it was with the Microsoft type which rendered it useless.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
As good as the original
on April 29, 2026
Posted by: rick
from Mississauga
More clicky, but heck, the old one was worn out, so clicky is like new shoes, it lasts until you can walk right, eh?
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
4
2nd keyboard was working
on March 2, 2026
Posted by: blah
from Kitchener
1st keyboard ordered the number pad did not work so i had to return it, the 2nd keyboard and number pad seem to be working well after 2 weeks.
Best Buy made the return process easy, but i still had to make extra trips and use a substitute keyboard for a week.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Good quality very ergonomic
on January 29, 2026
Posted by: loe
from canada
I have been using the Microsoft version of this keyboard, and find it is the only I can use now.
This model has retained the same quality and design as the Microsoft one. The keys are gentle and the shape really helps my shoulder blade pain. I have one of this in every working station I have.
This model has retained the same quality and design as the Microsoft one. The keys are gentle and the shape really helps my shoulder blade pain. I have one of this in every working station I have.
I was very worried when Microsoft discontinued the production because I love it. I tried other brands and shapes but did not like them at all. I got this one because I work from different places and I was missing the keyboard at one place and I was overly happy to find it is made again.
The dongle is improved as the Microsoft one was too long and if it broke that was it, your keyboard was render unusable. I actually have two perfectly good keyboards that I cannot use because the dongle broke. This new dongle is shorter, I think it will be more resistant to breaking, and I really hope they fixed the issue with the unique code that made the dongle irreplaceable - I have to contact the company and ask about it.
The dongle is improved as the Microsoft one was too long and if it broke that was it, your keyboard was render unusable. I actually have two perfectly good keyboards that I cannot use because the dongle broke. This new dongle is shorter, I think it will be more resistant to breaking, and I really hope they fixed the issue with the unique code that made the dongle irreplaceable - I have to contact the company and ask about it.
Please never stop making it.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca