From the first time I used this laptop it freezes and flashes between pages within apps or programs. I have been online with the Help Center, and they have not been able to fix the problem. I would not buy this product again.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, Poornima_Lenovo, Customer Service, October 5, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible, https://support.lenovo.com/us/en/
[This review was collected as part of a promotion.] This laptop is much faster than my old HP, and was very easy to set up and use. I have been using it for work and have had zero issues.
A great system for all your general computer work.
on September 28, 2023
Posted by: MichaelVa
from New Mexico
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really like this computer. I have had smaller Lenovo computers and this is sleek, light and perfect for my needs. I haven't figured out how to remove the battery screen off the desktop but other than that it is quick and responsive. I also like the shutter door for the camera. No more tape.
[This review was collected as part of a promotion.] Wonderful, perfect size and lightweight. The keys light up which helps because I do a lot of college work at night while my kids are sleeping. The touch screen is nice as well. You can touch certain parts of the screen up or down to adjust lighting and volume. It's been a long time since I've used Microsoft Edge, but it's honestly better than Chrome in my opinion!
[This review was collected as part of a promotion.] I received my IdeaPad on time, Customer service was there to guide me to make the correct purchase for the intended use. Thank you Lenovo