[This review was collected as part of a promotion.] Laptop is excellent for educational purpose, we can extent it to use couple of applications like MS Excel, Powerpoint, etc. You cannot use or expect the laptop for heavy-lifting but definitely a good buy with the touchscreen the shopping is at ease.
[This review was collected as part of a promotion.] I have had decent luck with Lenovo products in the past. I have purchased 7 devices (6 laptops and 2 desktop) over the past 9 years, and aside from them being a bit flimsy, they perform better than about any other product out there.
Sadly, I cannot say the same about this particular model. This was a quick replacement for a machine that needed to be sent in for warranty repairs, and what a disappointment it has been.
The performance itself seems to be fine, given the specs, but it cannot hold my wifi at all, even though it is an 8 foot, unobstructed shot to my router. The same holds true of the Bluetooth, if a device can be found at all. After numerous attempts, the only device it can find regularly is my mouse, and it still drops out periodically. It cannot find my JBL or Sony speakers or my HP or Epson printers.
In all, this has been what I consider a total waste of money and will think twice before making another Lenovo purchase in the future.
Given that all of my wor
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, December 27, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. We understand your frustration. Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.