Customer reviews from swann.com
Swann - Wire-free Battery Powered Chime Unit for SWIFI-4KBUDDY - White
Average customer rating
4.6
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
8
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for Swann - Wire-free Battery Powered Chime Unit for SWIFI-4KBUDDY - White
Posted by: Ray26
Verified Purchase:Yes
I bought an additional chime to be placed upstairs and it paired with the existing one seemlessy.
Written by a customer while visiting swann.com
Posted by: Kenjohn
Verified Purchase:Yes
Would be nice if I could purchase one none available in UK and Swannstore Europe will not post to the UK . After being a Swann customer for over two decades I regret getting the doorbell
Response from swann.comBy Mary, Swann Team, August 7, 2026
Hi Ken John,
Thank you for sharing your feedback. We're sorry to hear about your experience and understand how disappointing it is to be unable to purchase the accessory you need, especially after being a loyal Swann customer for over two decades. This is certainly not the experience we want you to have.
Stock availability can vary by region and may change over time. Unfortunately, we don't have an exact timeframe for when stock will be replenished in the UK. We recommend checking our official website periodically, as product availability is updated in real time whenever new stock arrives.
We truly value your long-standing support and appreciate you sharing your feedback regarding product availability. We'll ensure your comments are shared with the relevant team for review.
Your feedback is truly appreciated.
Mary – Swann Team
Thank you for sharing your feedback. We're sorry to hear about your experience and understand how disappointing it is to be unable to purchase the accessory you need, especially after being a loyal Swann customer for over two decades. This is certainly not the experience we want you to have.
Stock availability can vary by region and may change over time. Unfortunately, we don't have an exact timeframe for when stock will be replenished in the UK. We recommend checking our official website periodically, as product availability is updated in real time whenever new stock arrives.
We truly value your long-standing support and appreciate you sharing your feedback regarding product availability. We'll ensure your comments are shared with the relevant team for review.
Your feedback is truly appreciated.
Mary – Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
Great chime for the doorbell
on May 29, 2026
Posted by: MJH46560
Bought the doorbell several months ago. Never realized it doesn't ring the interior doorbell like other doorbell cameras I have owned in the past. App works well. Pairing the doorbell to the chime was stupid easy. Make sure you have 2 AA batteries for powering it.
Response from swann.comBy Mary, Swann Team, June 1, 2026
Hi Mark,
Thank you for sharing your feedback. We're glad to hear that the app is working well for you and that pairing the doorbell with the chime was quick and easy. It's always great to know when the setup process goes smoothly.
We also appreciate you sharing your observations regarding the doorbell functionality. We understand that features can differ between products, and feedback like yours helps other customers better understand what to expect and helps us continue improving our products and user experience.
Thank you again for sharing your experience and helpful insights. Your feedback is truly appreciated.
Mary – Swann Team
Thank you for sharing your feedback. We're glad to hear that the app is working well for you and that pairing the doorbell with the chime was quick and easy. It's always great to know when the setup process goes smoothly.
We also appreciate you sharing your observations regarding the doorbell functionality. We understand that features can differ between products, and feedback like yours helps other customers better understand what to expect and helps us continue improving our products and user experience.
Thank you again for sharing your experience and helpful insights. Your feedback is truly appreciated.
Mary – Swann Team
Written by a customer while visiting swann.com
Posted by: EG2026
Verified Purchase:Yes
Works well with the doorbell and the different sounds are great
Response from swann.comBy Mary, Swann Team, May 15, 2026
Hi Efren,
Thank you for your feedback. We’re so pleased to hear that everything is working well with your doorbell and that you’re enjoying the different sound options.
It’s great to know the system is providing a positive experience and meeting your expectations. If you ever have any questions or need assistance down the line, feel free to reach out to us anytime. We're here to help.
Your feedback is truly appreciated.
Mary - Swann Team
Thank you for your feedback. We’re so pleased to hear that everything is working well with your doorbell and that you’re enjoying the different sound options.
It’s great to know the system is providing a positive experience and meeting your expectations. If you ever have any questions or need assistance down the line, feel free to reach out to us anytime. We're here to help.
Your feedback is truly appreciated.
Mary - Swann Team
Written by a customer while visiting swann.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting swann.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting swann.com
Posted by: Big Kev
Verified Purchase:Yes
Very easy to pair up and install, its a must have addition to the video doorbell.
Response from swann.comBy Mary, Swann Team, January 4, 2026
Hi Kevin,
Thank you for your feedback. We’re delighted to hear that you found pairing and installation very easy, and that your Swann system is a must-have addition to your video doorbell setup. It’s wonderful to know it’s meeting your needs.
If you ever have any questions or need assistance down the line, feel free to reach out to us at tech@swann.com. We're here to help.
Your feedback is truly appreciated.
Mary - Swann Team
Thank you for your feedback. We’re delighted to hear that you found pairing and installation very easy, and that your Swann system is a must-have addition to your video doorbell setup. It’s wonderful to know it’s meeting your needs.
If you ever have any questions or need assistance down the line, feel free to reach out to us at tech@swann.com. We're here to help.
Your feedback is truly appreciated.
Mary - Swann Team
Written by a customer while visiting swann.com
Posted by: Gailis
Verified Purchase:Yes
This is ideal, we spend a lot of time outside in our entertaining area, so having one chime unit here as well as inside means we do not miss the doorbell. So much better than leaving your friends hanging, wondering if they have the right date for dinner!!
Response from swann.comBy Mary, Swann Team, July 10, 2025
Hi Gail,
Thank you for sharing your feedback. We’re so glad to hear the doorbell setup is working perfectly.
If you ever have any questions or need assistance down the line, feel free to reach out to us at tech@swann.com. We're here to help.
Your feedback is truly appreciated.
Mary - Swann Team
Thank you for sharing your feedback. We’re so glad to hear the doorbell setup is working perfectly.
If you ever have any questions or need assistance down the line, feel free to reach out to us at tech@swann.com. We're here to help.
Your feedback is truly appreciated.
Mary - Swann Team
Written by a customer while visiting swann.com