Customer reviews from ATT.com
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.1
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
22
4 Stars
5
3 Stars
2
2 Stars
2
1 Star
4
69%of customers recommend this product.
(
18 out of
26)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Posted by: Buds 3 pro
from Indiana
Verified Purchase:Yes
Have little bipp noise and I don't know how to fix that
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Andres, May 29, 2026
Hi there! Thank you for sharing your experience with the Samsung Galaxy Buds3 Pro. That high-pitched 'beep' or whistling sound can certainly be disruptive, and we want to help you get it resolved.
This noise is typically caused by audio feedback when the external microphones are covered or blocked while specific sound modes are active. Here are a few quick steps you can try right now to fix it:
• Adjust the Fit: Ensure the earbuds sit snugly in your ears without clothing, hair, or hands covering the outer surface.
• Turn Off Ambient Sound/ANC: Use the Galaxy Wearable app to temporarily turn off Active Noise Canceling or Ambient Sound to see if the noise stops.
• Clean the Microphones: Gently clear any dust or debris from the microphone holes on the outside of the earbuds.
• Check for Updates: Open the Galaxy Wearable app on your phone and install any available software updates for your earbuds.
If the issue persists, please visit our official AT&T Support pages or the Samsung Service Center for further diagnostics or to check warranty options. We appreciate you choosing AT&T!
This noise is typically caused by audio feedback when the external microphones are covered or blocked while specific sound modes are active. Here are a few quick steps you can try right now to fix it:
• Adjust the Fit: Ensure the earbuds sit snugly in your ears without clothing, hair, or hands covering the outer surface.
• Turn Off Ambient Sound/ANC: Use the Galaxy Wearable app to temporarily turn off Active Noise Canceling or Ambient Sound to see if the noise stops.
• Clean the Microphones: Gently clear any dust or debris from the microphone holes on the outside of the earbuds.
• Check for Updates: Open the Galaxy Wearable app on your phone and install any available software updates for your earbuds.
If the issue persists, please visit our official AT&T Support pages or the Samsung Service Center for further diagnostics or to check warranty options. We appreciate you choosing AT&T!
Written by a customer while visiting ATT.com
Customer Rating
4
Great sound and noise cancelling, could fit better
on March 25, 2026
Posted by: Scott J
from Cleveland, OH
Verified Purchase:Yes
I have the Galaxy buds pro and decided to upgrade to the Galaxy buds 3 pro. I think they sound amazing. Pretty decent bass for a little thing you stick in your ear. The noise cancelling is pretty great. I walked past a landscaping crew of 4 all using backpack leaf blowers and I barely heard it over the music. Issue is (with the regular buds pro, too) is that they become loose in your ear and can even fall out. I've tried all 3 sizes - the smalls don't even try and the larges feel like they aren't going in right - but they stay a little better than the default medium. Battery life seems ok, I've used them for about 30 hours or so and have only had to charge them once or twice. Doesn't take long to charge, either. I got them on sale for 150 so the price was right.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Kkshearin
from North Carolina
Verified Purchase:Yes
I love my new ear buds they are awesome
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3
Very poor connectivity problems
on February 18, 2026
Posted by: Mj1978
When I first received these earbuds they were great. They stay in my ears pretty well, but far from the best. Really there's a lot to like about these earbuds. The problem I'm having with these earbuds is they don't connect well with my S22. Music plays well on them, but when a call comes through, people can't hear me. I can hear them, but they can't me. Also they started to disconnect and reconnect all the time. I hate it, because I got to get rid of them and find another ear bud, I work with my hands and these buds just make things impossible.
No, I would not recommend this to a friend.
By Samsung, February 20, 2026
Hi there Mj1978, thank you for sharing your experience of your Samsung Galaxy Buds3 Pro with us. We know how important the uninterrupted connection of your earbuds to your device is for your prolonged enjoyment and usage. We have some resources available to help you troubleshoot the connection of your earbuds titled "Galaxy Buds disconnect from phone often". We also have an article titled "Use call features on your Samsung earbuds" to potentially help you with your phone calls. If you continue to experience frustrations our team of experts can assist you through chat. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Hatley
Verified Purchase:Yes
They fall easily. The pieces have the screen in each one. The hold for them to stay on isn't strong enough.
By Samsung, January 26, 2026
Hello Hatley, thank you for sharing your experience of your Samsung Galaxy Buds3 Pro with us. We know how important the ideal fit of your earbuds is to you every day for prolonged usage. We have some resources available online to help you change out the ear tips and get that fit your are seeking. These are articles we have available titled "How to wear your Samsung Galaxy Buds3 and 3 Pro" and "Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit". We also have our team of experts available to assist you further if this experience continues with your earbuds. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
I was shopping for new ear buds. I bought 2 other sets in the span of 8 months and the connection was either bad or they messed up in some way. So I got these and since then amazing
Written by a customer while visiting ATT.com
Posted by: Coop111
Verified Purchase:Yes
I had to go into a physical store wait two hours to get a recipt for this item.
Written by a customer while visiting ATT.com
Posted by: Gladiator dad
from Ft.lauderdale
Verified Purchase:Yes
Amazing quality the sound is exactly what I expected and definitely recommend
I would recommend this to a friend!
Written by a customer while visiting ATT.com