Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,815 Reviews)
Rating breakdown 14,815 reviews
5 Stars
10,183
4 Stars
2,428
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Posted by: Nathans5283
from Salt Lake City utah
Expertise:Intermediate
Verified Purchase:Yes
Worst headphones will not charge i can't get these to charge at all biggest mistake ive made was buying these headphones
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 10, 2025
Hi Nathans5283! Thank you for sharing your experience with the Galaxy Buds3 Pro. We see that you may be experiencing some challenges charging your buds. First, please ensure you are using the included USB cable along with a Samsung-approved wall adapter. If you’re trying to charge wirelessly, make sure the case is positioned directly in the center of the charging pad, as misalignment can affect charging. If your charging case has a cover, consider removing it, as this could interfere with wireless charging. Additionally, check that the earbuds are properly seated in the case. If they aren't fully in place, the charging contacts may not connect. We also recommend inspecting the charging contacts on both the earbuds and inside the case for any dirt or debris that might be blocking the connection. Regular cleaning can help maintain proper contact over time. Keep an eye on the indicator lights as well. If you see a flashing red light, that indicates something may need attention. If the lights are unresponsive, try disconnecting and reconnecting the charger for a brief period. If you find any damage to the case or earbuds that may require a replacement, we encourage you to reach out to Samsung support at 1-800-SAMSUNG for further assistance. Thank you for your feedback! If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound quality 👌. Beautiful design.
on March 5, 2025
Posted by: Pandalover
[This review was collected as part of a promotion.] Getting the Galaxy buds 3 pro was the best decision ever.
The sound quality is fantastic, the quality of the calls are amazing. The design is super gorgeous 😍
The sound quality is fantastic, the quality of the calls are amazing. The design is super gorgeous 😍
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Arlington VA
Expertise:Intermediate
Verified Purchase:Yes
Perfect... fits well and it has an awesome sound quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Eli montero
from Pennsylvania USA
Expertise:Intermediate
Verified Purchase:Yes
I truly love them. I had issues replacing to the case and dropped them a few times but am better with little practice. I bought a pair for my son and wife as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dhru
from Wesley Chapel, FL
Expertise:Intermediate
Verified Purchase:Yes
It's good, but I was used to with Airpods pro, that was more confortable.
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R Team, March 6, 2025
Thank you for sharing your feedback on the Galaxy Buds3 Pro, Dhru. We're pleased to hear that you find the sound quality impressive. We understand that comfort is a personal preference, especially if you're transitioning from another brand of earbuds. The Galaxy Buds3 Pro come with different sized ear tips to help ensure a perfect fit for your ears. The first thing you want to do is make sure you have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensures optimal audio. If you need instructions for changing the tips, check out our guide for the Buds3 Pro tips. Also, you can run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. We hope these tips help you achieve a more comfortable fit. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
3
Nice, but...
on March 5, 2025
Posted by: Golvit
My personal opinion. Sound is amazing. They don't want to stay in the ears. At least my ears. I had a first generation, and I miss them.
Features
4
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R Team, March 6, 2025
Hey Golvit! Thank you for sharing your thoughts on the Galaxy Buds3 Pro. It's great to hear that you’re enjoying the amazing sound quality these buds offer. We understand how critical a comfortable and secure fit is, especially if you've had a positive experience with the first-generation Galaxy Buds. The Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure you have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensures optimal audio. To ensure you're getting the best fit, you can also run an earbud fit test in the Galaxy Wearable app. If you need instructions for changing the tips, check out our guide for the Buds3 Pro tips. We appreciate your feedback and hope these tips help you achieve a more secure fit. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. Your experience matters to us, and we're always here to assist you in any way we can. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect fit and Adaptive Sound is great!
on March 5, 2025
Posted by: NikMici
[This review was collected as part of a promotion.] I have had almost every galaxy Buds product since the first edition. These Buds Pro 3 have a different shape that fits easily into my ears without falling out. The light bar on each earbuds is so cool! They sound amazing and when I'm out on the field adaptive sound really helps cut out the noise of saws and other machinery.
Value
5
Written by a customer while visiting Samsung US
Posted by: Erick
Verified Purchase:Yes
You have to push down on the buds to charge them even if they are in there probably. The case won't detect them.
Response from Samsung USBy R&R Team, March 6, 2025
Thanks for sharing your feedback on the Galaxy Buds3 Pro, Erick. It's essential for us to ensure you have a seamless charging experience with your earbuds. Galaxy Buds3 Pro provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. If you're experiencing challenges with charging your Galaxy Buds3 Pro, there are several steps you can take to enhance the charging experience. First, ensure that the earbuds are correctly positioned inside the charging case; improper seating can prevent the charging contacts from connecting. It's also a good idea to clean any dust or debris from the charging contacts on both the earbuds and the case, as build-up can affect charging. Be sure to use the provided USB cable and a Samsung-approved wall adapter, or try a compatible Samsung QI wireless charger. If your charging case has a cover, it might interfere with wireless charging, so consider removing it or using a USB cable instead. Additionally, check the indicator lights—one on the outside of the case shows the case's status, while the one inside indicates the earbuds' status. If either light flashes red, it may signal a need for attention. Following these steps should help ensure smooth charging, but if you continue to have concerns, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US