Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,815 Reviews)
Rating breakdown 14,815 reviews
5 Stars
10,183
4 Stars
2,428
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
1
Product died within 3 hours.
on March 11, 2025
Posted by: Samsungusee
[This review was collected as part of a promotion.] This was a gift for my husband and he was so thrilled 😁about his new gift and used it 🤸the first day fully charged and came home from a full days hard work and was so sad and told me the ear buds died within 3 hours he was so bummed. 😞 The look on his face broke my heart. 🥺 So now I have to figure out how to get this situated.
Value
1
Response from Samsung USBy R&R Team, March 12, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. It sounds like your husband was really excited to use them, and it's unfortunate that the battery life fell short. The Galaxy Buds3 Pro provides up to 26 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. Have you considered checking for any software updates or settings adjustments that might improve battery performance? Check out the link attached that provides some guidance and solutions regarding this. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If this continues, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/answer/ANS10001314/
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https://www.samsung.com/us/support/answer/ANS10001314/
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Posted by: RoyF
from California
Expertise:Intermediate
Verified Purchase:Yes
Sound is good, I feel like the noise canceling is worse than buds 2 pro though
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good quality but so so device switch
on March 11, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] It's cool to connect with my Samsung phone s25 +. However it is hot to switch to other devices like my Mac and my another Android phone
Value
4
Written by a customer while visiting Samsung US
Posted by: Bella
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Amazing quality! Comfortable and perfect for the gym. Stylish and cool....Much better than previous versions as far as comfort and ease of wear. Love them!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best earbuds I have ever owned
on March 11, 2025
Posted by: Knittergirl47
[This review was collected as part of a promotion.] Great quality, amazing sound, and fantastic features. These earbuds are the best I have ever owned and I highly recommend them!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great design and sound
on March 11, 2025
Posted by: Trabzon61
[This review was collected as part of a promotion.] Samsung got to toppest point with this earbuds. They are great. 0 I really lile the color as well. For now I m keeping them in the box and I will use in certain moments.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The size and the fit could be better
on March 11, 2025
Posted by: Sesensei
[This review was collected as part of a promotion.] I would say overall the sizing and the controls are the biggest complaint, overall good sound maybe need better noise cancelation, and the buttons are awkard
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Improved design
on March 11, 2025
Posted by: Odyesseus
[This review was collected as part of a promotion.] I've got the buds pro 2. They were good, but the shape made them difficult to keep in my ears over time.
These buds pro 3 are so much better and stay put. Big improvement for me. And now they stay in my ears when I put on my motorcycle helmet.
These buds pro 3 are so much better and stay put. Big improvement for me. And now they stay in my ears when I put on my motorcycle helmet.
Value
5
Written by a customer while visiting Samsung US