Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4 out of 5
4.4
(14,804 Reviews)
Open Ratings Snapshot
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
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Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
5 out of 5
5
* * * * * 5 / 5
on August 1, 2026
Posted by: FairlyHi3i
[This review was collected as part of a promotion.] My pick overall, all you have to do I purchase and Insert! That explains it all! Samsung Galaxy. . .All in All!!?!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
These buds are very good !
on July 31, 2026
Posted by: Readysteggy
[This review was collected as part of a promotion.] I chose the Galaxy buds 3 pro. They are slick and overall an improvement over the previous buds I have had. They stay in my ear easily and won't slip out. Sounds quality and noise cancelling is quite good my only complaint is sometimes the charging pins don't connect while in case, causing one bud to not charge.
Value
4 out of 5
4
Response from Samsung USBy R&R, August 3, 2026
Hi Readysteggy,

We are delighted to learn why you chose Samsung. The Galaxy Buds3 Pro are a great option for amazing sound quality and a comfortable fit that will carry you throughout your day. They offer reliable connectivity with easy pairing and a long-lasting battery.

When placing your earbuds in their case, please ensure you are sliding them in while feeling the magnetic connection between the case and the earbud. The magnet in the case will automatically draw the earbud in if the alignment is correct.

Thank you for your review, and thank you for choosing Samsung!

How to get started | Galaxy Buds3 Series | Samsung
https://www.youtube.com/watch?v=45-DxkuZ0OE

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Really love it but something...
on July 31, 2026
Posted by: Sam14honest
[This review was collected as part of a promotion.] I choose the Buds 3 Pro because I had the 2 Pro and absolutely loved them. The active noise cancellation on the 3 is a huge step up. While the sound quality is pretty much the same, the design is a real step back for me. The new stem is constantly getting in the way—whether I'm adjusting my hair or just trying to keep my hair out of my face. They just don't fit my ears nearly as well as the 2 Pro did. Overall, the quality is definitely there, but the fit is a letdown.
Value
4 out of 5
4
Response from Samsung USBy R&R, August 3, 2026
Hola Sam14honest,

Thank you for sharing your reasons for choosing Samsung. We are thrilled to know that you appreciate the design and stem interaction. Transitioning from an in-ear setup to the design of the Galaxy Buds2 Pro and Galaxy Buds3 Pro may take some time to adjust. Below, you will find a link to a YouTube video that demonstrates how to achieve the right fit with your Galaxy Buds3 Pro. Thank you once again for your feedback and for choosing Samsung!

How to wear your Galaxy Buds3 Pro for the best sound and fit | Samsung US

From

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Comfort upgrade from buds 2 pro
on July 31, 2026
Posted by: DeckCleaner
[This review was collected as part of a promotion.] I chose Buds3 Pro and the comfort is a huge upgrade from Buds2 Pro
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Noise Cancelling is great!
on July 29, 2026
Posted by: Luvmybuds3pro
[This review was collected as part of a promotion.] I had already purchased a pair of galaxy buds, but it was time for an upgrade. I chose to stay with the Galaxy line because I loved all the features they offer. My Galaxy Pro 3s are fantastic! I love the noise canceling an Ambient sound. They charge quickly and hold their charge for a very long time. I love how they stay in my ear when I'm active. Great product all the way around
Value
5 out of 5
5
Response from Samsung USBy R&R, July 30, 2026
Hi Luvmybuds3pro,
The Galaxy Buds3 Pro provide impressive noise cancellation, adjustable Ambient Sound, and a secure fit that supports an active lifestyle. Their quick charging feature and long-lasting battery life enhance the experience, making it easier to enjoy music, calls, and everything else in between. It’s wonderful to hear that upgrading within the Galaxy line has given you another experience worth loving.

Thank you for choosing Samsung Galaxy!
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Features are great
on July 29, 2026
Posted by: MasterShifu
[This review was collected as part of a promotion.] The fact that they have ai and active translations is goated I have always been a fan of Samsung my watch, phones, tablets, everything is samsung
Value
5 out of 5
5
Response from Samsung USBy R&R, July 30, 2026
Hello there MasterShifu,

Thank you for sharing your thoughts on the Galaxy Buds3 Pro. The Galaxy AI features, real-time translation, and immersive audio make the Galaxy Buds3 Pro a valuable addition to the Galaxy ecosystem. It's wonderful to hear how seamlessly they integrate with your Samsung phones, tablets, and watches. This connected experience is one of the greatest advantages of having Galaxy devices that work together. Thank you for being a loyal Samsung Galaxy fan!-Ty

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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Worst headset Samsung ever made
on July 29, 2026
Posted by: Wayne
from Fl
Expertise:Expert
Ive always had Samsung headsets.
This model is the absolute worst.
Call quality sucks
Charging is the absolute worst. They almost never sit right in the charger.
Battery life is terrible.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R, July 30, 2026
Hey there Wayne,

Thank you for sharing your experience with the Galaxy Buds3 Pro.

The Galaxy Buds3 Pro come equipped with intelligent noise control, immersive audio, and seamless connectivity with Galaxy devices. We understand that it can be frustrating when call quality, charging alignment, and battery life don't meet your expectations, especially compared to your previous Samsung earbuds.

To improve charging, clean the metal contact pins on both the earbuds and the inside of the charging case using a dry cotton swab or an alcohol wipe. Additionally, gently pressing the earbuds down to click them firmly into place can help ensure they connect properly.

For better call quality, open your phone's Bluetooth settings, tap the settings icon next to your Galaxy Buds3 Pro, and make sure that Super Wideband Speech is enabled for enhanced call processing.

To extend the battery life, please note that features such as continuous Active Noise Cancellation (ANC), LED lights, and high-resolution audio (UHQ) can drain the batteries more quickly. Check the Galaxy Wearable app to install any available software updates, turn off unnecessary earbud LED lights, and consider lowering ANC settings or switching to adaptive mode to conserve power.

If you continue to experience the same behavior after trying these troubleshooting steps, please reach out to our Samsung Support Team. Your feedback is invaluable in helping us understand your experience. Thank you for reaching out to Samsung.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great, if your ears are shaped oddly
on July 28, 2026
Posted by: supersamel
from Gardena, CA
Expertise:Expert
Maybe it's my own ears, but these things don't stay in. I can't count how many times they've fallen out onto the floor and made a horrible, high-pitched noise that doesn't go away until they go back into their charger. They feel like garbage when they do they stay in. The sound is fine, but when the trash doesn't fit well in my ear, plenty of other sound gets in, so the noise-canceling feature, which might be quite effective, is rendered useless. And the controls to pause or adjust volume are bad. Try to turn the volume up and you'll probably stop what you're listening to. Try to pause something and nothing happens at all. The pinch feature is straight-up trash. I wish Jabra still made earbuds
Response from Samsung USBy R&R, July 29, 2026
Greetings supersamuel,

Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds provide rich sound, advanced noise cancellation, and customizable touch controls in a compact design. We understand that issues such as slipping, feedback noise, and inconsistent pinch controls have impacted your overall experience. A proper fit is crucial for optimizing sound quality, comfort, and security, especially during activities like jogging.

The Galaxy Buds3 Pro come with various ear tip sizes. Choosing the right size is important to eliminate gaps between your ear and the ear tip, which helps enhance audio quality. To ensure you wear them correctly, follow these steps:

1. Check for the L (left) and R (right) directional marks on the earbuds.
2. Insert the R bud into your right ear and the L bud into your left ear, making sure they face forward.
3. Angle them slightly so the microphone is directed towards your mouth.
4. Adjust by rotating the earbuds until they feel comfortable and secure.

You can also perform an earbud fit test to confirm a proper fit. For more information on achieving the ideal fit, please check out the online article linked below. Your detailed feedback provides us with valuable insights into how these features perform during everyday use. Thank you for sharing your experience with Samsung.

How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/

-Ty

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Written by a customer while visiting Samsung US
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