Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4 out of 5
4.4
(14,808 Reviews)
Open Ratings Snapshot
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
5 out of 5
5
Nice clean sound
on July 25, 2025
Posted by: Matthew Digioia
from Chic
Verified Purchase:Yes
I love the Samsung Galaxy Earbuds Pro3. Comfortable in the ears. Nice clean sound too. The noice canceling is pretty good as well. Definitely recommend the product.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 25, 2025
Thank you for your review of the Samsung Galaxy Buds3 Pro, Matthew. It's great to see that you find them comfortable and enjoy the clean sound quality. The active noise cancellation feature is designed to enhance your listening experience by minimizing outside distractions, and we're glad you found it effective. If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy ear buds pro 3
on July 25, 2025
Posted by: Mailman
from Miami
Expertise:Expert
Verified Purchase:Yes
This is amazing. Voice activation. Do t need to lower the volume or pause while having a conversation with someone else. As soon as you talk the volume of the earbuds lowers itself. It will also raise the volume or lower the volume with your command. Will also pick up a call without touching a button(voice activation)
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 25, 2025
Thank you for your wonderful feedback! We’re thrilled to see that you’re enjoying the voice activation feature on the Galaxy Buds3 Pro. This feature allows you to perform various actions simply by speaking your commands. You can play music, adjust the volume, and answer incoming calls using just your voice. If you have a voice assistant set up on your phone, such as Bixby, your buds can utilize Bixby as well, further enhancing your experience. The automatic volume adjustment you mentioned is truly a game-changer, and we’re glad it’s making your daily interactions easier. We appreciate your insights and hope you continue to explore more features with your buds! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Quality Device
on July 24, 2025
Posted by: SBlaze310
[This review was collected as part of a promotion.] This devices quality build is amazing. The addition of Galaxy AI takes it to a whole other level. It does a lot !
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Superb
on July 24, 2025
Posted by: F Patel
from TX
Expertise:Intermediate
Verified Purchase:Yes
Great product. Noise cancelation is good. Sound quality is wonderful.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product has great features and more added to
on July 24, 2025
Posted by: STTwww
[This review was collected as part of a promotion.] With the galaxy AI added it makes it more better to understand and use
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic buds
on July 24, 2025
Posted by: Smith2025
[This review was collected as part of a promotion.] Moved over from airpods pro. These have better range and better base. Overall has been great!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Frustrating
on July 24, 2025
Posted by: K A N
from Buffalo NY
Expertise:Beginner
Verified Purchase:Yes
They keep falling out. I tried both size ear buds. Not something that Ill ever use.
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, July 25, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Kan. We truly want you to enjoy your earbuds to the fullest! Ensuring a comfortable and secure fit is essential for the best sound performance. We recommend checking out the link attached for tips on achieving the perfect fit with your Buds3 Pro. If you have any other questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Charger issue
on July 24, 2025
Posted by: William
from California
Expertise:Expert
Verified Purchase:Yes
Sometimes they don't charge the ear bud even though the case is fully charged.
I would recommend this to a friend!
Performance
5 out of 5
5
Response from Samsung USBy R&R Team, July 24, 2025
Thanks for sharing your feedback on the Galaxy Buds3 Pro, William. Your feedback is always appreciated as we continue to improve overall. We understand that you may be experiencing some difficulties with charging your earbuds, and we would like to assist you in resolving this. If one or both of your Galaxy Buds are not charging or turning on, the concern could be with the earbuds themselves or the charging case. Using a charger that isn't approved by Samsung may lead to charging complications, and it's possible that the earbuds could be damaged. Since you have already tried fully charging the case, please check the earbuds for any signs of damage and consider restarting them as well. For further troubleshooting options, please refer to the link provided below. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you've tried the steps in the link and that does not help, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
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