Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4 out of 5
4.4
(14,808 Reviews)
Open Ratings Snapshot
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
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Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
4 out of 5
4
Very Good
on August 13, 2025
Posted by: Tucann
from Missouri
Expertise:Expert
Verified Purchase:Yes
Surprisingly good sound. Great bass and volume. They get a little muddy at times, but overall very nice. The stem controls work very well and the active noise cancellation/ambient modes are top notch. My only complaint is there isn't a "Hey Google" voice command option. The other voice commands are great, but it would be nice to use Google without touching the buds.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent quality and sound
on August 13, 2025
Posted by: James
from Chicago
Expertise:Expert
Verified Purchase:Yes
Convert from other pro device. I find the fit to be great and sound to be excellent. I usually carry M15i and wired IEMs but these make me use them less.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Regardless of ear sizers
on August 13, 2025
Posted by: Martin
Verified Purchase:Yes
They slide out of my ear too much but the connectivity and sound quality is wild
Response from Samsung USBy R&R Team, August 14, 2025
It's great to hear from you, Martin. Thank you for your feedback on the Galaxy Buds3 Pro! We’re happy to see that you’re enjoying the connectivity and sound quality. To enhance your experience and prevent them from slipping out, we recommend making sure you have the right size ear tips for your ears. A proper fit is critical to avoid sound leaks and achieve optimal audio quality. If you’d like, you can check out our guide for changing the tips, and don’t forget to run the earbud fit test in the Galaxy Wearable app to ensure you have the perfect fit. If you have any questions or need further assistance, feel free to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I had to adjust to the feel but I love them!
on August 13, 2025
Posted by: Corbyn
from Detroit, MI
Expertise:Intermediate
Verified Purchase:Yes
Took a bit too get used to and comfortable as they made my ears slightly sore but I have never had buds with this P shape so after the adjustment I love them. The noise canceling is really quite good, the mix this the active listening and music sounds very nice, and the battery last a long time.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Thanks
on August 13, 2025
Posted by: Nicolas
from Georgia
Expertise:Expert
Verified Purchase:Yes
I bought them because they are excellent headphones, and I have used them before and I have no regrets about making the purchase.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New design fits more securely
on August 13, 2025
Posted by: Z Syd
Verified Purchase:Yes
I appreciate the new stemmed, triangular design—it stays in my ear more securely than the bulb-style Buds 2 Pro ever did. The fit is definitely more stable and comfortable for long sessions
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not a happy camper!
on August 13, 2025
Posted by: Airwolf
Verified Purchase:Yes
Tried to contact Samsung support about brand new bud3 pro led light not working straight out the box and no response, bere in mind at the same time I purchased zfold7, watch 8 and flat black wireless traveling charger. No response at all. SMH!
Response from Samsung USBy R&R Team, August 14, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. We genuinely care about our customers and their experiences, and we hate to see that the LED light may not be working as expected. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. We would love to gather more details about the situation you're facing so we can assist you better. Please reach out to us at Samsung Support, and we’ll do everything we can to make this right for you. Your satisfaction is our top priority! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Charging Issues
on August 13, 2025
Posted by: Anonymous
from Albuquerque, NM
Expertise:Intermediate
Verified Purchase:Yes
Overall they are great sounding and functioning. I am about ready to contact Samsung because the left bud has issues charging since the first time I used them. I'll go to put them in and the right will be 100% and the left will be 38%. I always use them in pairs. I'll receive a messdage on my phone that there's a bad connection, that I need to clean the bud and reinsert it.
Other than that I wish the lights could have more settings like pulse to the music.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 14, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Jason. We’re glad to see you love the sound and functionality. We want to ensure your buds are charging properly, so please make sure you’re using an approved charger. It’s important to use the included USB cable and a Samsung-approved wall adapter (sold separately) when charging. Also, check for any debris on the charging contacts. Make sure the contacts inside the case and on the earbuds are clean and free from any dirt. For more troubleshooting options, we’ll add a link at the end of this response. If this continues, don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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Written by a customer while visiting Samsung US
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