Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
2
Huge downgrade from my Buds Pro that I traded in
on August 15, 2025
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
Sorry everyone, HUGE Samsung fan. Monitors, cell phones since the S1, TVs, Fridges, Microwaves, Stoves, everything. Traded my Buds Pro in for these, and this might be the worst product you've made in a long time. They don't stay in my ear, the weird touch interface that pauses music is not a good experience. The Buds Pro were awesome. I wish I could get those back. The "slide" up and down for increased volume sounds cool, but in practical application is difficult to do. Not a fan
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, August 15, 2025
It's great to hear from you, Mathias. Thanks for taking the time to share your thoughts on the Galaxy Buds3 Pro. We want you to have a great experience, and we hate to see that they haven't met your initial expectations. We recommend trying out the additional ear tips that come with the Buds3 Pro. They help provide a more secure fit, which makes a big difference in how they stay in your ears. Also, don’t forget to use the Fit Test in the Samsung Wearable app. It’s a great tool for ensuring that you find the best fit for your ears, which can enhance comfort. We know the Buds Pro set a high standard, and we’re always working to improve our products. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product
on August 15, 2025
Posted by: Mjay6288
[This review was collected as part of a promotion.] Great product. The sound is amazing from the Samsung Buds 3. Very comfortable in the ear. Was a little skeptical about how I felt with the straight portion of them as I was use to the buds 2 that did not have the piece but after wearing them they were both bothersome at all.
Great battery life. Would definitely recommend for anybody
Great battery life. Would definitely recommend for anybody
Value
5
Written by a customer while visiting Samsung US
Posted by: Kevin
Verified Purchase:Yes
Noise canceling needs major improvement. Makes a static noise when nothing is playing . Sounds awesome while listening to music. Can't use voice commands to stop videos or movies.
Response from Samsung USBy R&R Team, August 15, 2025
Thank you so much for your review of the Galaxy Buds3 Pro, Kevin! Your feedback is invaluable, and we’re here to assist you. For the best performance, we'd like to walk you through some troubleshooting steps. One step is to place the earbuds in the charging case and close the lid for about 10 seconds to restart them. If you want to explore further, you can reset the earbuds through the Galaxy Wearable app by navigating to Earbuds settings > Reset. It’s also key to ensure that the earbuds are fitted properly and securely in your ears for the best Active Noise Cancelling (ANC) experience. Don’t forget to check for software updates on both your earbuds and connected device to optimize their functionality. Additionally, just a reminder that Samsung offers a 12-month limited warranty for any manufacturer defects. If you’re seeking added peace of mind, consider Samsung Care+ for extended coverage and support on eligible devices. Thank you again for your insights, and if this persists, please be sure to reach out to us at Samsung Support for further support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Great buds but some issues
on August 15, 2025
Posted by: Tib2002
[This review was collected as part of a promotion.] I use my buds primarily at home, but I needed to change the ear tips for a better fit for my ears. Also had a bug where the left bud would not charge, I left it in the case overnight and it magically charged (no idea what fixed it).
Value
4
Written by a customer while visiting Samsung US
Posted by: dhc58
from San Diego
Expertise:Intermediate
Verified Purchase:Yes
I wouldnt uy these again and will be returning.
1. Fitment in ear is poor with not much room for correction/option
2. Complicated. Hard to connect to app and phone
3. Not intuitive controls on phone or ear buds
4. Constantly dropping connection or stopping music
Just not "there" with integration and ease of use. I specifically got these to pair with my Samsung Galaxy Fold 7 thinking that coming from the same company it would be seemless and intuitive, but no such luck.
1. Fitment in ear is poor with not much room for correction/option
2. Complicated. Hard to connect to app and phone
3. Not intuitive controls on phone or ear buds
4. Constantly dropping connection or stopping music
Just not "there" with integration and ease of use. I specifically got these to pair with my Samsung Galaxy Fold 7 thinking that coming from the same company it would be seemless and intuitive, but no such luck.
I would also ad that the "submission" disclosure Samsung adds to get the review published is a bit strong almost to the point of "intimination" such that why would you agree to accepting it to publish what you write. They make you feel like its really come down on you is you speak your mind. But its typical of big companies using CYA to intimindate.....
No, I would not recommend this to a friend.
Features
1
Value
1
Response from Samsung USBy R&R Team, August 18, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro. We appreciate your feedback and would like to address your concerns. For the fit, we encourage you to try the different ear tips included in the package, as finding the right size can greatly enhance comfort and sound quality. Regarding connectivity and controls, we understand the importance of a seamless experience, especially with your Galaxy Z Fold7. We’re continually working to enhance these features, and we will include troubleshooting links at the end of this response that may help with connectivity. Additionally, all Samsung products come with a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase Samsung Care+, which offers extended protection and extra support for eligible devices. If you have any further questions or concerns, feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001339/ (connection)
https://www.samsung.com/us/support/answer/ANS10003519/ (how to wear)
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smsng.us/X-Messages
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smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001339/ (connection)
https://www.samsung.com/us/support/answer/ANS10003519/ (how to wear)
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Written by a customer while visiting Samsung US
Customer Rating
5
The audio quality is top notch.
on August 15, 2025
Posted by: Tempest
[This review was collected as part of a promotion.] I repeatedly use these ear buds, while it uses the Galaxy AI it ensures I dont blow out my eardrums. It automatically turned on the ambient noise when I have one bud in so it doesn't make my ears feel weird, it will even adapt the ambient sound depending on how loud it is around me. It also uses Galaxy AI for the noise canceling, I use it while working out and mowing- it adaptd the noise cancelation in comparison with how loud the environment is.
The translation feature is not something to sneeze at either. My husband's family is Hispanic and now I feel more included in the conversation due to now understand. Keep in mind that it is literal translations and some phrases will sound weird when tuned to English. Galaxy AI is always surprising me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simplicity and Sleek
on August 15, 2025
Posted by: Nando413
[This review was collected as part of a promotion.] I love the way they look and how easy it is for me to transition from on Galaxy device so seamlessy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pro 3 earbufs
on August 15, 2025
Posted by: Lovely66
[This review was collected as part of a promotion.] The buds have good quality sound reception and noise canceling. They are also nice to look at and not too bulky on my small ears. The Galaxy AI gave me added instructions on how to maximize the use of my device, in order to connect to multiple devices.
Value
5
Written by a customer while visiting Samsung US