Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
1
Try something else.
on August 16, 2025
Posted by: Cresh
Expertise:Intermediate
The right bud has stopped charging all together. I've read through reddit people have had tons of issues with the connectors on these buds/case. I've tried everything to get my right bud to charge and unfortunately nothing has worked. Im pretty sure it's just defective or the charging pins aren't working correctly. Samsung use to make decent quality.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 18, 2025
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro, Cresh. Your feedback is crucial as we continue to make changes and improvements. We see that you may be experiencing some challenges trying to get your right bud to charge. We've attached a link to help you troubleshoot this. We also wanted to point out that Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If this persists, please be sure to reach out to us at Samsung Support so that we can take a closer look at what could be causing this. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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Written by a customer while visiting Samsung US
Posted by: cgriffis3150
from Tuscola Texas
Expertise:Intermediate
Verified Purchase:Yes
Going from the 2 to the 3 is a huge difference. I actually find myself using my 2's instead of the 3s. The fit is absolutely terrible. The noise cancelling is sub par because of the fit. Sound quality is still up in the air because of the fit. Yes I have tried all three of the tips, none of them fit snugly and the fit test fails every time. I'm going to invest in some after market tips to see if that helps. Honestly save your money until the 4s come out.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
2
Response from Samsung USBy R&R Team, August 18, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro! We truly want to ensure that you have the best fit with your buds so that you can enjoy their exceptional sound and features. It’s great to see that you've already tried the additional bud tips and completed the fit test. Just a reminder, to achieve optimal placement, be sure to check the bottom of the earbuds for the directional marks. You’ll notice an L for the left bud and an R for the right one. Insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. For the microphone, angle the blade slightly so it points toward your mouth rather than straight down. You can also adjust the buds by rotating them forward and backward to find the fit that feels just right for you. We appreciate your feedback, and if you have any more questions or need further assistance, please feel free to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
This product has an incredible sound.
on August 16, 2025
Posted by: Junior16
[This review was collected as part of a promotion.] Artificial intelligence is very good because it allows me to listen when an ambulance is approaching me, noise cancellation and micron are very good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best fit for anyone who has mild to moderate hear
on August 16, 2025
Posted by: Steve42755
from Marengo, IL
Expertise:Expert
Hear is the thing (get that play on words), one of the greatest features that the Buds 3 Pro offer is the “Adaptive Ambient Sound”. If you wear hearing aids or just have hearing issues the Galaxy 3 Pro Buds downloadable program “Galaxy Wearable” offers a test that you do to base the final sounds produced that are fine tuned for your hearing deficiencies.
In addition, they offer a further adjustment as the program offers an additional sound volume adjustment to help with background sounds as a function that lets you adjust for high and extra high volume in the background sounds, which makes it easier to hear for people with mild to moderate hearing loss. They also allow you to boast voices in front of you, while enjoying your favorite tones.
At this point, I must say these are features you probably only enjoy if you have a Samsung Galaxy phone as I have not tried these on any other phone types. However, if you have a Galaxy phone, let me continue. I have tried the Buds FE, the Buds 2 Pro, and now the Buds 3 Pro. My wife tried the Buds 2 Pro and now has the Buds FE, which fit her ears the best. I love the fit of the Bubs 3 Pro, and since I have hearing issues the more expensive advanced speaker system is a must for me.
So, we are finally at a point to discuss the sound quality of these Buds. As I stated, I’ve tried all three, and they all sound pretty impressive. When I was younger, I owned all McIntosh tube equipment and used an ESS Heil bi-amplification speaker system which due to the volume I listened at probably now account for some my hearing deficiencies today. With that said, I am amazed with the quality I now can achieve with the Bubs 3 Pro.
On the other hand, my wife is so pleased with the Galaxy Buds FE. I have tried many different price levels ear buds, and it depends on your personal taste and standards of excellence. I again want to state how pleased I am with the “Galaxy Wearable” program for the use with most of the Samsung's buds.
To round this out, I would like to state that I find the quality of the Samsung Galaxy Ear Buds 3 Pro coupled with there software to be the best fit for anyone who has mild to moderate hearing loss. It my guess that anyone could benefit with these personal adjustments
In addition, they offer a further adjustment as the program offers an additional sound volume adjustment to help with background sounds as a function that lets you adjust for high and extra high volume in the background sounds, which makes it easier to hear for people with mild to moderate hearing loss. They also allow you to boast voices in front of you, while enjoying your favorite tones.
At this point, I must say these are features you probably only enjoy if you have a Samsung Galaxy phone as I have not tried these on any other phone types. However, if you have a Galaxy phone, let me continue. I have tried the Buds FE, the Buds 2 Pro, and now the Buds 3 Pro. My wife tried the Buds 2 Pro and now has the Buds FE, which fit her ears the best. I love the fit of the Bubs 3 Pro, and since I have hearing issues the more expensive advanced speaker system is a must for me.
So, we are finally at a point to discuss the sound quality of these Buds. As I stated, I’ve tried all three, and they all sound pretty impressive. When I was younger, I owned all McIntosh tube equipment and used an ESS Heil bi-amplification speaker system which due to the volume I listened at probably now account for some my hearing deficiencies today. With that said, I am amazed with the quality I now can achieve with the Bubs 3 Pro.
On the other hand, my wife is so pleased with the Galaxy Buds FE. I have tried many different price levels ear buds, and it depends on your personal taste and standards of excellence. I again want to state how pleased I am with the “Galaxy Wearable” program for the use with most of the Samsung's buds.
To round this out, I would like to state that I find the quality of the Samsung Galaxy Ear Buds 3 Pro coupled with there software to be the best fit for anyone who has mild to moderate hearing loss. It my guess that anyone could benefit with these personal adjustments
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great ip rating
on August 16, 2025
Posted by: TheReverend
[This review was collected as part of a promotion.] Dropped them in my sink on accident while washing my ears and they still work great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product has actually excellent features and g
on August 16, 2025
Posted by: Spearchukker76
[This review was collected as part of a promotion.] This product has actually excellent features and sound quality, however, I've own mine for less than a year. Yeah, and they've already stopped taking a charge. The pack the case doesn't even light up whenever I plug it in, so they're basically dead in the water less than a year into my ownership.And I wasn't hard and I didn't abuse them. So I'm disappointed in that and I can't find my receipt so I'm not even sure that I can warranty them. So i've sat in with a pair of three hundred dollar earbuds they're doing me no good
Value
2
Response from Samsung USBy R&R Team, August 18, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro. We hate to see this happen with your Galaxy Buds3 Pro. At Samsung, we proudly warrant our products against manufacturing defects in material and workmanship for a limited 12-month period. If you haven't had the chance, consider Samsung Care+ for added peace of mind. It offers extended protection and support, and you can enroll eligible mobile devices on Samsung.com at the time of purchase or within 60 days after at samsungcareplus.com. Please feel free to reach out to us at Samsung Support so we can assist you further with this and look into a resolution. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Love the sound and battery life.
on August 16, 2025
Posted by: feeppers
[This review was collected as part of a promotion.] I mostly use the buds to listen to music with noise canceling when working outside. I work in a factory with a ton of noise. I can log onto a Teams meeting and hear everything clearly and the rest of the participants don't hear the background noise. I have used them for the speech to text features for messaging.
Value
4
Written by a customer while visiting Samsung US
Posted by: yunieska
Verified Purchase:Yes
I really like them so far, I see them as very good.
Written by a customer while visiting Samsung US