Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
4
Great audio!
on August 17, 2025
Posted by: Whiskeytuning
[This review was collected as part of a promotion.] I got the z fold 7 and buds3 pro, the ai features are definitely great to use, the translation features works great. The sound from the ear buds are really good compared to some others. Could even be just as good as bose, if not just better. Can't wait to see the next z fold or ear buds that they release. Would be amazing to have over the ear headphones with audio comparing to sonos or the higher brands. Z fold has been a lot of fun to use on a daily, it's my primary source of communication. So far no issues, no regrets on my purchase.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Noise Canceling
on August 17, 2025
Posted by: LT Williams
from Alabama
Expertise:Expert
The noise canceling is horrible when switching from phone to Bluetooth.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, August 18, 2025
It's great to hear from you, LT. We appreciate your honest feedback on the Galaxy Buds3 Pro. We noticed your feedback regarding the active noise cancellation, and we'd like to help resolve your concerns. When it comes to features like ANC as well as the sound quality in general, it's important to ensure that you have the best-sized bud tips so that there is no sound leak. Also, be sure to check the Wearable app for any available updates for your buds. If this persists, please be sure to reach out to us at Samsung Support so that we can further assist you with this. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Cesar
Verified Purchase:Yes
Everything is great, with the exception of the fit. I wish they could it built some fins for better fit
Written by a customer while visiting Samsung US
Customer Rating
2
Great sound quality but major charging issues
on August 17, 2025
Posted by: RyGuy
from California
Expertise:Expert
The quality of sound is excellent but charging has really spoiled the experience. After about a year, one bud will charge and not the other. Its not always the same bud that doesn't charge so the issue is with both charging pockets--not just one. Pockets are clean and free of debris as are the buds. After removing and reinserting the buds, I can eventually get both to charge but sometimes it requires me to remove the charged bud from the charger to get the uncharged bud to initiate charging. This is appears to be a fairly widespread issue with the bud 3 pros. The previous gen buds did not have this issue and it makes me regret trading those in. Hopefully Samsung is able to get this squared away before the next gen release.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
2
Value
2
Response from Samsung USBy R&R Team, August 18, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. We love to see that you appreciate the excellent sound quality! We understand that you have some concerns about the charging process, and it's great to see you've already taken steps to troubleshoot. We’ll be adding a link with additional troubleshooting options to assist you further. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If the charging situation continues, please don’t hesitate to reach out to us at Samsung Support. We’re here to help ensure you have the best experience possible. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds
on August 17, 2025
Posted by: Beluga
[This review was collected as part of a promotion.] I love my galaxy buds 3 I like how when im in a call the person on the other like doesn't hear any sort of noise what so ever and also my galaxy buds are really comfortable le to wear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound, ok battery
on August 17, 2025
Posted by: BLKVKNG75
[This review was collected as part of a promotion.] The sound and fit are great. I mostly use them for listening to music and watching videos in bed. I am joining a gym, and hope the fit will hold during exercise.
Value
4
Written by a customer while visiting Samsung US
Posted by: Kdra Harris
from Jacksonville Fl
Expertise:Intermediate
Verified Purchase:Yes
Smart, durable and reliable. Only minor problem is that my right earbud makes a weird clicking sound but after like 15-20 minutes it stops?? I'm not sure if that's normal but it still works just fine and I love them a lot!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent audio buds
on August 17, 2025
Posted by: Fede87
[This review was collected as part of a promotion.] Love these new buds, they definitely are an upgrade to the buds 3. I use them to listen to music and to work. I have used the Galaxy AI feature to ask questions with great success. They fit and feel comfortable. The noise cancelling is top notch. I definitely recommend them as an upgrade or new purchase!
Value
5
Written by a customer while visiting Samsung US