Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,807 Reviews)
Rating breakdown 14,807 reviews
5 Stars
10,180
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Posted by: Chris E
from New York
Expertise:Expert
Verified Purchase:Yes
I have owned every single set of Samsung headphones, and these are by far the very best. They are really comfortable, and the sound is really good.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Recurring charging issues
on August 23, 2025
Posted by: Cody P
from San Diego
Expertise:Intermediate
I am on my third set of these buds. I had to send in the first two sets because the left bud would stop charging. Samsung was prompt and efficient with the repairs which was appreciated but I would only get a couple uses out of the repaired buds before the issues would resume. Now the same issue is beginning again on my third pair. I like the fit and sound quality of these buds so I want them to work yet they are continually disappointing and I'm beginning to feel as though they are no longer worth the trouble.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
4
Response from Samsung USBy R&R Team, August 25, 2025
Thanks for sharing your honest experience with the Galaxy Buds3 Pro, Cody. We understand how frustrating it can be if your earbuds are not charging properly, especially if you've faced this situation previously. We want to assure you that all products sold by Samsung are covered against manufacturing defects in materials and workmanship during the 12-month warranty period specified for each product. Additionally, you can opt for Samsung Care+ on eligible devices, which provides extended protection and support. Eligible mobile devices can be enrolled on Samsung.com at the time of purchase or within 60 days of purchase at samsungcareplus.com. We recommend checking the attached link for troubleshooting steps. If the charging concern continues after following these steps, please reach out to us at Samsung Support so we can assist you further. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great Quality
on August 23, 2025
Posted by: Bcricket3
[This review was collected as part of a promotion.] This is by far my favorite ear bud's product. The quality of sound is crisp, the noise cancelling feature is phenomenal and the fit is true. I cannot feel them in my ears! Also, the sound quality is realistic. I love this product and Samsung makes it easy to control. The battery lasts almost an entire day playing music (I work outside around heavy machines and these buds are perfect). Plus they record ambient sound so well!
Value
5
Written by a customer while visiting Samsung US
Posted by: FLOO
from New Jersey
Expertise:Expert
Verified Purchase:Yes
Best buds yet! The bass is better and the noise cancellation is great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound, need a better fit.
on August 23, 2025
Posted by: Thechiefn
[This review was collected as part of a promotion.] The sound quality on the ear buds is impressive. Great bass, good active noise cancelation as well as overall fit at feel.
The usage of the Galaxy AI button for voice commands works as expected, so that's a nice touch as well.
The included tips for the buds dont fit like the Pro 2's. I miss the fit of the last generation. Aftermarket ones are okay as well, but not the best. Overall, they tend to fall out.
I would still purchase these if you have generation 1 buds, or cheaper models. These are a great set of ear buds.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great for music has uhq audio
on August 23, 2025
Posted by: Mitchb315
[This review was collected as part of a promotion.] Had the airpods pro 2 before these and these sound great with high highs , low lows and good mids the airpods were better for things such as audio books but I highly prefer the Galaxy buds 3 Pros for music or for work or for just general voice dictation. They do feel a bit bigger in my ears than the airpods did but after about a day I didn't notice it anymore they were great 5/5 stars .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound in a thoughtful package
on August 23, 2025
Posted by: Mossyoaks69
[This review was collected as part of a promotion.] I needed a set of buds for work and there was a great deal running when i purchased my phone. I am impressed with the sound and intuitive controls.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Does what it says and does it well
on August 23, 2025
Posted by: JohnSaysYes
[This review was collected as part of a promotion.] This set has AI and it is interesting. The noise canceling feature is particularly good. The buds fit well and battery life is longer than they say.
Value
5
Written by a customer while visiting Samsung US