Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4 out of 5
4.4
(14,806 Reviews)
Open Ratings Snapshot
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
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Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
1 out of 5
1
Not quite there
on August 28, 2025
Posted by: Alti
Expertise:Intermediate
Sounds great! The charging magnets are trash and getting them to actually charge is next to impossible sometimes. Waste of money until addressed.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
4 out of 5
4
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy R&R Team, August 28, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Alti. We appreciate you reaching out and letting us know about your experience. To enhance your charging experience, it’s important to keep the charging contacts clean; you can do this by wiping them with a dry cloth. If the buds or the charging case have come into contact with dust, sand, or metal shavings, that can affect charging. Make sure to gently clean them with a soft, dry cloth before placing them back in the case. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If these suggestions don’t help, we recommend contacting a Samsung Service Centre or an authorized service centre for further assistance. You can also reach out to us at Samsung Support if you need any further assistance. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds 3 pro
on August 28, 2025
Posted by: DougW
Verified Purchase:Yes
Grate sound quality. Great fit. Noise canceling is amazing!
I would recommend this to a friend!
Performance
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Symphony.
on August 27, 2025
Posted by: ksimpsonel
from Wichita, KS
Expertise:Intermediate
Verified Purchase:Yes
The best I've ever heard. They are far better than Galaxy Bud2 Pro.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 28, 2025
Thanks for taking the time to share your thoughts about the Galaxy Buds3 Pro! We love to see that these are the best buds that you've ever had. We're glad to see that you've noticed the improvements from the Buds2 Pro. The new Enhanced 2-Way Speaker, featuring an improved woofer and tweeter with a wide frequency response, reveals the minute details in your music. We're glad these buds have brought a symphony to your ears! If you have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy Buds 3 Pro Outstanding in Every Way
on August 27, 2025
Posted by: Anonymous
from LA
Expertise:Expert
Verified Purchase:Yes
The Samsung Galaxy Buds 3 Pro excel with premium sound, smart noise cancellation, and seamless Galaxy integration—easily worth 5 stars
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 28, 2025
Thank you for your fantastic review of the Galaxy Buds3 Pro, Cristian! We appreciate your feedback on the premium sound quality and active noise cancellation. The Buds are powered by our first-ever, independently controlled woofer and tweeter, which allows you to experience a broad spectrum of sound. It’s great to know you value their seamless integration with Galaxy devices. If you have any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Never again
on August 27, 2025
Posted by: Jimmy
from Pennsylvania
Expertise:Expert
Absolutely the worst fitting earbuds i ever purchased.Will not stay in ear and all i do is sit.only had them 3 months and left bud won't charge and i tried everything.I'm disabled and homebound no friends no family.Samsung won't do anything to help.tells me i have to bring them to a service store..ive always been a Samsung fan but after this i will never buy another Samsung product ever again.I'm on disability and this is a huge loss.thanks samsung
Features
4 out of 5
4
Performance
4 out of 5
4
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, August 28, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro, Jimmy. We truly appreciate your feedback and take your situation seriously. We see that you've already reached out regarding the left bud not charging, and we want to ensure we get this sorted out for you. It's important to us that you have a seamless experience with your earbuds. Additionally, we noted your concerns about the fit of the buds. To help you achieve the best comfort and sound experience, we’re including a link below that provides tips on how to get the perfect fit. To further assist you with this, please don’t hesitate to reach out to us at Samsung Support. We're here to work together to find the best course of action for you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Some Features Are Good...but They Fit Poorly
on August 27, 2025
Posted by: Rmwall30
[This review was collected as part of a promotion.] The positive is they sound good. The negative is they fit poorly. I understand that might be a personal issue, but the Buds 2 fit so much better. If I could trades the 3 Pros in for the Buds 2, I would do it without hesitation. Now after a year or so, the right Buds will not hold a charge for very long. It just continously drains even when not in use and while charging in the plugged in case.
Value
1 out of 5
1
Response from Samsung USBy R&R Team, August 28, 2025
Thank you for your honest review of the Galaxy Buds 3 Pro, Richard! We're glad to hear you enjoy the sound quality. We understand that fit can vary from person to person, and we encourage you to try out the additional ear tips that come with your Galaxy Buds for a more comfortable experience. Regarding the charging challenges, we recommend checking for any debris or moisture on the charging contacts and the case. Ensuring that both the case and the buds are free from damage can also make a difference. Be sure to check out the link attached for more troubleshooting options. If the charging performance continues to be less than expected, please don't hesitate to reach out to us at Samsung Support. We truly value your feedback and want to ensure you have the best experience with your Galaxy Buds! -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sleek modern design
on August 27, 2025
Posted by: Sygbean
from El paso, tx
Expertise:Intermediate
Verified Purchase:Yes
Cool party trick on the blade lights design and the anc is top notch
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, August 28, 2025
Thanks for taking the time to share your candid feedback on the Galaxy Buds3 Pro! We're excited to see that you love the sleek modern design and that the blade lights have stood out to you. Because your buds should shine as much as you do, we’ve added Blade Lights to help you stand out from the crowd and enhance your listening experience. We’re also glad to know that the active noise cancellation (ANC) feature has performed exceptionally well for you. Once again, we appreciate your feedback and if you ever have any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung
on August 27, 2025
Posted by: GA new headphones
Verified Purchase:Yes
Sound is amazing and the charge time is fantastic!
Response from Samsung USBy R&R Team, August 27, 2025
Thank you so much for your feedback! It's awesome to see that you think the charge time is great and that the sound quality is amazing! They provide up to 26 hours of playtime per charge, and with a fully charged case, you can extend that to an impressive 30 hours. We're more than happy that you're enjoying the Galaxy Buds3 Pro. We hope you continue to enjoy your experience with your buds. If you have any questions or concerns, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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