Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
5
Great Earbuds
on September 12, 2025
Posted by: Rosier
Best earbuds "SammieSung" has ever made. I leave a voice note while I'm driving and the radio is playing. When I play the voicenote back before I send it, I might as well say I was home. You hear no background music at all. ONLY thing I don't like, is that, if your ears is moist or you shake your head alot it falls out. I can't work out in these earbuds as they will constantly keep falling out. Its way better then the Airpods, but the airpods, won't fall out regardless of how you shake your head.
Response from Samsung USBy R&R Team, September 12, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Rosier! We love to see that you appreciate the sound quality, especially how clearly you can leave voice notes even in noisy environments. It’s great to know our technology is working as intended! We understand your concern about the fit, particularly when it comes to physical activities. If you find that they slip out, we encourage you to check out our tips for achieving a more secure fit. Sometimes, trying different ear tip sizes can help improve stability, especially during movement. We truly value your feedback, and if you have any other concerns or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Worst buds to date
on September 12, 2025
Posted by: DarkAngelDJ
Expertise:Expert
The whole feeling of these buds is cheap. Material quality, audio quality, the design of the buds themselves, cheap sensors leading to frustrating charge problems. 100% downgrade from my pro 2s to my pro 3s. Can't wait to see how Samsung screws up the pro 4s.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, September 12, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro. We hate to see that you haven’t had the best experience so far. At Samsung, we take pride in providing our customers with top-quality devices, and your satisfaction means a lot to us. If you're having concerns with your buds charging, we recommend checking out the link attached for helpful troubleshooting options. Additionally, don't forget that we offer a 12-month limited warranty for manufacturer defects. You can also add Samsung Care+ on eligible devices for extended protection and additional support. If these concerns continue, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/
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Written by a customer while visiting Samsung US
Posted by: Gail G
Verified Purchase:Yes
Very good. I had to buy ear clingers for better fit
I would recommend this to a friend!
Design
4
Response from Samsung USBy R&R Team, September 12, 2025
Thank you for your honest feedback, Gail! We're glad to hear you're enjoying the Galaxy Buds3 Pro. To help you get the perfect fit, we recommend trying out the additional ear tips that come with your buds. Also, don't forget to check out the Fit Test on the wearable app. It can really help ensure a perfect fit. When you achieve that fit, we recommend checking out the Equalizer feature on your buds to personalize your audio experience. This allows you to adjust the sound settings to match your unique preferences, whether you prefer a bass-heavy sound or a more balanced audio profile. If you have any questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Legit purchaser
from New York, NY
Expertise:Expert
Verified Purchase:Yes
Have received nothing but complements on the clarity and lack of background noise on calls while using these earbuds. People remark on how little background noise comes through - even while I've taken calls on the streets of New York City
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, September 11, 2025
Thank you for your awesome feedback on the Galaxy Buds3 Pro! We're so happy to see that you're enjoying the clarity and background noise reduction during your calls. The advanced machine learning technology is designed specifically to minimize background noise, allowing your voice to come through clearly even in bustling environments like New York City. Additionally, Bluetooth Super Wideband significantly improves call quality by doubling the audio bandwidth, which results in more natural-sounding speech for super clear calls. It's great to see that you've received compliments about how you sound while on the phone. If you have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from San Francisco CA
Verified Purchase:Yes
The sound it's amazing y this generation of buds is most faster than buds 2 pro
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 11, 2025
Thanks for sharing your thoughts about the Galaxy Buds3 Pro, Rene. We love to see that you think that these buds sound amazing and that you're enjoying the upgrade from the Galaxy Buds3 Pro. To deliver that amazing sound, the Galaxy Buds3 Pro are equipped with an innovative Dual Amplifier that features our first-ever independently controlled woofer and tweeter. This groundbreaking design allows you to experience a wide range of sound, while the enhanced 2-way speaker with a broad frequency response reveals the intricate details in your music, creating an immersive listening experience. We hope you continue to have a great experience with your buds, and if you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
They are very comfortable and controlls are great. They pair up to my Samsung reliably. They go great with Samsung ecosystem. The reason for 3 stars is that the noise canceling doesn't handle loud noises very good. They make clicking sounds in addition to the loud noise. Also battery of case doesn't last as long as my cheaper JBLs. I figured for the premium price of these they should be much better than the cheaper brands.
Response from Samsung USBy R&R Team, September 11, 2025
Thanks for reaching out with your feedback on the Galaxy Buds3 Pro, Jorge. We're so glad to see that they fit well for you and that the pinch and swipe controls work well for you. We also love to see that they've been able to connect seamlessly to your other Samsung devices. We'd like to address your concerns about the battery as well as the noise cancellation and clicking sounds. Regarding the clicking sound, we recommend starting with a proper earbud fit. Make sure to check for software updates on both your buds and your phone. You can also reset the earbuds using the Galaxy Wearable app. If the concern continues after these steps, try re-pairing the buds with your device. Additionally, the Buds3 Pro case provides 30 hours of extended battery life, so be sure to keep them charged when not in use to make the most of that. We understand how important the noise cancellation feature is. You might want to try the additional bud tips that come with the earbuds. They can help reduce sound leaks and ensure that the noise cancellation works effectively. If you have any further concerns or if the clicking persists, please don’t hesitate to reach out to us at Samsung Support so that we can work with you to resolve this. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Knikky
from Baltimore
Expertise:Intermediate
Verified Purchase:Yes
They do not fit in my ear correctly and constantly fall out. I ended up not using them. Wish I had my old ones back that I traded in.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, September 11, 2025
We appreciate your feedback regarding the Galaxy Buds3 Pro. The Buds3 Pro are made to provide a snug fit with the new stem design, and we want you to have the best experience possible and be able to utilize your buds. To ensure optimal audio quality and minimize sound leaks, it's important to use the correct size ear tips, making sure there’s no gap between the ear tip and your ear. You can refer to our guide for instructions on changing the tips. Once you have the appropriate tips, check the earbuds for directional marks—“R” for the right earbud and “L” for the left. Insert the right bud into your right ear with the “R” facing you, and the left bud into your left ear with the “L” facing you. Angle the earbud slightly so that the microphone points toward your mouth, and adjust the fit by rotating them until comfortable. Additionally, consider running an earbud fit test to verify that you have the proper fit. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Evan
from Fl
Expertise:Intermediate
Verified Purchase:Yes
They tend to fall out easier than the airpods pro2
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Response from Samsung USBy R&R Team, September 11, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Evan! We noticed your concern about them falling out, even though it looks like you've had a good experience. A great first step is to make sure you have the right size ear tips. The Buds3 Pro comes with different sizes, and finding the perfect fit can make all the difference. A snug fit helps avoid sound leaks and enhances your listening experience. Here’s how to get them set up for the best fit: Check the bottom of the earbuds for the L and R directional marks. We recommend inserting the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. You can also rotate them slightly until they feel just right. If you want to double-check the fit, you can use the earbud fit test available in the Galaxy Wearable app. We really want you to enjoy every aspect of your Buds3 Pro experience! If you have any questions or need further assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US