Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
2
Worthless!
on October 10, 2025
Posted by: pcooper
[This review was collected as part of a promotion.] Only work intermittently, don't charge properly. One ear buds is always lower in charge than than the other! Charging case to sensitive. Galaxy ear buds are not worth the money ypu charge!
Value
2
Response from Samsung USBy R&R, October 15, 2025
Hi pcooper,
We appreciate your input on the Galaxy Buds3 Pro. The Buds3 Pro feature advanced charging intelligence and adaptive sensors built to optimize battery performance and ensure consistent playback. Your feedback helps us enhance wireless charging precision and long-term functionality across future Galaxy audio products. If you feel your earbuds are not working properly, please reach out to our Samsung Support Team for warranty and repair location information. We thank you for your insight. Thank you for making Samsung your go to choice.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your input on the Galaxy Buds3 Pro. The Buds3 Pro feature advanced charging intelligence and adaptive sensors built to optimize battery performance and ensure consistent playback. Your feedback helps us enhance wireless charging precision and long-term functionality across future Galaxy audio products. If you feel your earbuds are not working properly, please reach out to our Samsung Support Team for warranty and repair location information. We thank you for your insight. Thank you for making Samsung your go to choice.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Buds 3 Pro
on October 10, 2025
Posted by: SwimmersEar96
[This review was collected as part of a promotion.] The sound on these buds is spectacular. I like how it allows you to use one at a time if preferred.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love these!
on October 10, 2025
Posted by: Mmmoore
[This review was collected as part of a promotion.] I always used Beats before these samsung Buds, both are great but these do have some extra features that I really like. My favorite thing is that I can change the volume by using the buds instead of my phone. And they were easy to set up using the app.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on October 10, 2025
Posted by: Bacon11
[This review was collected as part of a promotion.] My buds are great! I use them everyday. I use it when i exercise, relaxing at home and when im at work. I very happy with this purchase. They are easy to use and look really cool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Voice command features are great!
on October 10, 2025
Posted by: Guitarguy84
[This review was collected as part of a promotion.] Love the voice command features and how you can use the buds in conjunction with Galaxy AI. I can just say, "stop music" and it stops and so on. The ambient sound is great for when people begin speaking, it amplifies their voice over the music. Great product!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good headphones
on October 10, 2025
Posted by: Sman4057
[This review was collected as part of a promotion.] Love the head phones, sound is great, not sure if I like the stem controls, I prefer the controls on the bud pro 2
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Music is fun.
on October 10, 2025
Posted by: Billeatsandroid
[This review was collected as part of a promotion.] Galaxy AI meets everything, smooth, simple and efficient, and I love it.
Value
5
Written by a customer while visiting Samsung US
Posted by: Andrew W
from WV
Expertise:Intermediate
Verified Purchase:Yes
They connect to bluetooth when not in use. I'm talking they are inside your pocket in the case they will connect and boot off other bluetooth devices. I've had them in my center console of my vehicle undisturbed and they will randomly connect overriding the bluetooth in my car. Incredibly frustrating user experience.
They are brand new and thus they are clean. They also have the latest firmware update. After further research I found other users with same experience.
If you can see past this glaring issue, they are decent headphones in terms of anc and other features, but lack security in terms of falling out of your ears (at least for me).
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R, November 3, 2025
Hi Andrew W,
Thank you for sharing your experience with the Galaxy Buds3 Pro. The Bluetooth connection ensures seamless pairing and adaptive switching between devices within the Galaxy ecosystem. If your earbuds connect to your device even when not in use, keeping them in the case should prevent this. However, if the behavior persists, please contact our Samsung Support Team for further assistance.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/\
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3 Pro. The Bluetooth connection ensures seamless pairing and adaptive switching between devices within the Galaxy ecosystem. If your earbuds connect to your device even when not in use, keeping them in the case should prevent this. However, if the behavior persists, please contact our Samsung Support Team for further assistance.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/\
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US