Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4 out of 5
4.4
(14,804 Reviews)
Open Ratings Snapshot
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,423
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,529
)
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Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
5 out of 5
5
Absolutely love this product
on September 7, 2026
Posted by: Tank20
[This review was collected as part of a promotion.] I normally don't do videos but I want a product deserves it absolutely love this product I use them everyday multiple times a day the only negative thing I have to say is the battery dies a bit too quick for me as much as I use them besides that overall they are fantastic
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great sound and product.
on September 7, 2026
Posted by: BYanks
[This review was collected as part of a promotion.] The bud 3 pros give you great sound when listening to everything you listen too. Plus love the lights on them Samsung should have kept the lights on the pro buds 4 some how. And with the equalizer where you have presets or can make your own sound you couldn't ask for anything more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Looks awesome but....
on September 7, 2026
Posted by: Smittyb
[This review was collected as part of a promotion.] I chose these because they were Samsung and I really like Samsungs product. They sound good but they suck for phone calls. You sound like you are underwater on phone calls. When I called support, they did absolutely nothing except tell me to reset them. Well, resetting them did absolutely nothing. Very disappointed with them and now they dont even work properly. I went and bought a pair of Bose, and they work perfect. My phone is Samsung, my TV is Samsung, my tablet is Samsung, but I don't think I will ever try the earbuds again. Samsung, do better and you might change my mind.
Value
1 out of 5
1
Response from Samsung USBy R&R Team, September 11, 2026
Hey Smittyb, thank you for sharing your experience of your Samsung Galaxy Buds3 Pro with us. We understand how important your phone calls are to you, and needing the reliable clarity during your usage. We have provided a link to an article to help you with your phone calls at your convenience. We have also provided a link to the Samsung Support Team to assist you further through chat if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall stylistically original and form functionin
on September 7, 2026
Posted by: sakabatoarcher
[This review was collected as part of a promotion.] I chose the Galaxy buds pro 3 headphones to add any and all segments I could use in my 2024 quest to join in and enjoy the complete Samsung ecosystem. They did not disappoint. Right out of the box I was able to sift through all the features and fine tune it to my own personal preferences. Audio quality really pumped bass and and good highs while enjoying my favorite anime. The ANC was something to get used to. Not having the correct ear tips might have been a huge factor in isolating noise away from the ear, though. Calls came in fluid and clear. There was no trouble in understanding what the other person was saying, even in high traffic areas. Taking videos was especially convenient thanks to the audio monitoring from the side. I can always make sure my subjects are being captured properly without having to wait to edit.
They have been a powerhouse, in everyday living at home, and being constantly on the move during work hours. The noise recognition and pass through make it a dream to be able to quickly transition from concentrating on any given mission during my gaming sessions to quickly answering any questions someone may have off-handed. They stick inside your ears comfortably and give very little way even during high intensity workouts. Half the time I hardly even remember wearing them in the first place. Not until the notifications quickly and actively notify me to any calls or notifications I happen to need when not near my phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fanatic of the BUDZ
on September 7, 2026
Posted by: NicheShops77
[This review was collected as part of a promotion.] I have ALL the buds series. I love Samsung product they have NEVER failed me in connecting in meetings, when translating, or just listening to my jams. I chose the pros for translating with my parents of neurodivergent children I teach IN South Central LA. Communication is vital in the largely Latino community. Being able to communicate with all Spanish speakers is a blessing!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Galaxy Buds 3 Pro
on September 7, 2026
Posted by: Caleb22
[This review was collected as part of a promotion.] I chose the Buds 3 Pro after my Buds+ quit working after 5 years. So I was pretty that in today's world I could get more than 2-3 years out of a purchase. So I went back to Samsung for a set of ear buds. Overall im very pleased with the Buds3 Pro. Great sound quality, simplicity of operation is great. Has a nice sleek design. I would chose a Samsung Buds product again.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 11, 2026
Hey Caleb22, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We are pleased to hear that you are overall happy with the usage of your earbuds every day. We have provided a link to the full manual for your device to help you customize the audio settings and additional features of your device to your usage. We have also shared a link to the Samsung Support Team to assist you further any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing features!
on September 7, 2026
Posted by: Joceyyy
[This review was collected as part of a promotion.] I was in the market for some new ear buds and wanted something comfortable and convenient. I'm so glad I chose these because theyre so easy and overall useful. Easy to use
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Amazing sound but fails overtime
on September 7, 2026
Posted by: Bogster101
[This review was collected as part of a promotion.] I been having these for a while it was good at the start but over it would randomly disconnect or turn off by itself its sounds nice just not built to last
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 11, 2026
Hey Bogster101, thank you for sharing your experience of your Samsung Galaxy Buds3 Pro with us. We understand how disappointing it can be when your device is not meeting your expectations. We have provided links to resources to help you troubleshoot the connection of your earbuds to your chosen device. We have also shared a link to the Samsung Support Team to offer additional assistance if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
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Written by a customer while visiting Samsung US
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