Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
1
Great headphones plagued by a simple issue
on October 17, 2025
Posted by: Jason
from Texas
Expertise:Intermediate
They are awesome headphones, great sound, good features, and even more so if you stay within the samsung ecosystem. However, im on my second pair; do not buy these for exercise or the gym. If they get the slightest bit damp they refuse to charge until you wipe them down and clean the case leads with a q-tip. I do not sweat a lot. Samsung support gives some generic response about removing debris and wiping them down. The provided ear inserts are also pretty mediocre. Would suggest buying aftermarket ones. Battery life is really good as long as the high quality audio feature isn't turned on. The noise cancelling is also solid and doesnt use a ton of battery. Headphones could be a 5/5 if it weren't for them not charging every day after the gym. Samsung support was also great about the RMA when my first pair straight stopped charging after about a year. Im putting this review at one star because im frustrated and no one at Samsung will take note of a 3 star review.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
3
Response from Samsung USBy R&R, October 23, 2025
Hi Jason,
We appreciate you taking the time to reach out and share your thoughts on your Galaxy Buds3 Pro. Your feedback is valuable to us, and we take the time to read all reviews carefully, often making adjustments based on your suggestions. We are committed to enhancing your experience, and you have our full attention.
While the Galaxy Buds3 Pro has an IP57 water resistance rating, we recommend wiping them off if they come into contact with moisture, especially the charging case. The Galaxy Buds3 Pro also offers many features, including ambient sound and active noise cancellation. With proper optimization, you can enjoy excellent sound quality throughout the day.
To ensure a comfortable fit, the Galaxy Buds3 Pro comes with three sizes of ear tips, so you can find the perfect fit for your needs. We will provide additional resources below for you to explore more about your Galaxy Buds3 Pro and everything they offer. Thank you for choosing Samsung!
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
How to change the tips on your Galaxy Buds3 pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
All about the Galaxy Buds3, Buds3 Pro, and Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003393/
-Ty
Samsung Support
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Samsung Community
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Facebook
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We appreciate you taking the time to reach out and share your thoughts on your Galaxy Buds3 Pro. Your feedback is valuable to us, and we take the time to read all reviews carefully, often making adjustments based on your suggestions. We are committed to enhancing your experience, and you have our full attention.
While the Galaxy Buds3 Pro has an IP57 water resistance rating, we recommend wiping them off if they come into contact with moisture, especially the charging case. The Galaxy Buds3 Pro also offers many features, including ambient sound and active noise cancellation. With proper optimization, you can enjoy excellent sound quality throughout the day.
To ensure a comfortable fit, the Galaxy Buds3 Pro comes with three sizes of ear tips, so you can find the perfect fit for your needs. We will provide additional resources below for you to explore more about your Galaxy Buds3 Pro and everything they offer. Thank you for choosing Samsung!
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
How to change the tips on your Galaxy Buds3 pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
All about the Galaxy Buds3, Buds3 Pro, and Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003393/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Nick
from Charlotte, NC
Expertise:Beginner
Verified Purchase:Yes
These were my first ear buds, and I've always been skeptical about if buds were really worth the price, but these went past all my expectations! They sound absolutely incredible, better than my personal headset, the touch controls are unbelievably convenient, they're pretty comfortable, the noise canceling is unbelievably affective, I take them everywhere now! I'll definitely be sticking with Samsung, its especially convenient with a Samsung device that auto-connects!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Andrew
from Palmdale, Ca
Expertise:Intermediate
Verified Purchase:Yes
the greatest new headphones (ear buds) created. Noise Canceling to speech to text, to read out loud.
The simplest touch to answer or hang up.
Im excited how they out do themselves now.
The simplest touch to answer or hang up.
Im excited how they out do themselves now.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Bruce F
from Los Angeles CA
Expertise:Beginner
Verified Purchase:Yes
These earbuds sound very good. However I have not been to get a good fit on both ears according to the ear fit option in the app. I have tried all the suggestions.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Noise cancelation can be better
on October 17, 2025
Posted by: Shyhiem
They are my favorite earbuds but the nose cancelation isn't that good I can still hear noise when im listening to music.
Written by a customer while visiting Samsung US
Customer Rating
5
This is a good product
on October 17, 2025
Posted by: Love58
[This review was collected as part of a promotion.] This product is amazing. I like the excellent nois canceling i use this when I cut grass and I can barely hear my lawn mower running. They are also a comfortable fit they don't fall out my ear as much as other earbuds do. They got good features I like that I can just tell the earbuds when to answer a call or reject the call without picking up my phone. They got that nice slick case along with the led light on the earbuds. The charging for the case and the earbuds last for a couple of days.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like it!!
on October 16, 2025
Posted by: Arkison
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro have great sound quality, decent ANC, and plenty of useful features. They’re comfortable, easy to use, and work really well with Galaxy devices.
Galaxy ai very good
Galaxy ai very good
Value
4
Written by a customer while visiting Samsung US
Posted by: Not happy
from Hope, Arkansas
Expertise:Expert
Verified Purchase:Yes
I wanted to upgrade to have the newest thing since I had the galaxy buds 2 but i will say i found those to be better than the galaxy buds 3. I was not happy with my purchase to say the least.
I would recommend this to a friend!
Features
1
Performance
1
Design
5
Value
3
Response from Samsung USBy R&R, October 22, 2025
Hello there,
We appreciate you taking the time to share your thoughts on your Galaxy Buds3 Pro. Your feedback is crucial in helping us improve our products. The updated design and structure of the Galaxy Buds3 Pro differ from the updated model. Our goal was to provide a more enhanced feel. Galaxy Buds3 Pro come with different-sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. We would love to hear more about your experience. If you would like to reach out to our Samsung Support Team with more details and suggestions, we are here to assist. Thank you for your review. We appreciate you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
We appreciate you taking the time to share your thoughts on your Galaxy Buds3 Pro. Your feedback is crucial in helping us improve our products. The updated design and structure of the Galaxy Buds3 Pro differ from the updated model. Our goal was to provide a more enhanced feel. Galaxy Buds3 Pro come with different-sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. We would love to hear more about your experience. If you would like to reach out to our Samsung Support Team with more details and suggestions, we are here to assist. Thank you for your review. We appreciate you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US