Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Posted by: 41magmag41
Expertise:Expert
Verified Purchase:Yes
Excellent sound from these ear pods. But you should include smaller ear buds. The ones included arent small enough for some of us.
Written by a customer while visiting Samsung US
Customer Rating
1
Unhappy early adopter
on October 24, 2025
Posted by: Pickles
[This review was collected as part of a promotion.] The sound quality of these buds are pretty great, I will give them that, however I can't get a decent fit in my ears no matter which set of tips I use. Also, both buds don't sit properly in the charging case; they should start charging immediately upon being put back in the case, but more often than not, I get a notification that my buds aren't charging when I put them back in the case and I have to fiddle with them to make them start charging. Wireless charging with these is also incredibly slow. Galaxy AI is easy to activate, but that's about the only good thing about it. Otherwise it's clunky and feels like it could use a lot of improvement in future updates. Another issue I have with these is how long it takes for them to connect my phone (Samsung Galaxy Z Flip 6). I'll take them out of the charging case, put them in my ears, and often wait for close to a minute for the chime telling me that they are connected. Sometimes they do connect and the chime never goes off. Other times, I have to open up the Galaxy buds settings or Bluetooth setting and tap on the Galaxy buds to force them to connect. I really wish I had waited to buy these because it seems like a lot of these issues were worked out down the line, but I'm stuck with this set that I paid full price for at launch, just to have them full of issues, even after installing every software update. Next time, I'll probably just go for the cheaper Buds FE.
Value
1
Response from Samsung USBy R&R, October 28, 2025
Hi Pickles,
Thank you for updating us on your Galaxy Buds3 Pro. Selecting the right tips can greatly improve comfort and fit, though personal preference ultimately guides the choice. We provide various options to help you find the most suitable fit. To resolve your issues, use the diagnostics feature in the Samsung Members app, which can identify problems and let you report any observed behaviors. The app offers useful resources, tips, and tricks to enhance performance and connect you with support for solutions. More information about the Samsung Members app is linked below. We value your feedback and are here to help. Feel free to contact our Samsung Support Team if you need assistance. Thank you for being a valued part of the Samsung community.
Samsung Members
https://www.samsung.com/us/support/owners/app/samsung-members
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for updating us on your Galaxy Buds3 Pro. Selecting the right tips can greatly improve comfort and fit, though personal preference ultimately guides the choice. We provide various options to help you find the most suitable fit. To resolve your issues, use the diagnostics feature in the Samsung Members app, which can identify problems and let you report any observed behaviors. The app offers useful resources, tips, and tricks to enhance performance and connect you with support for solutions. More information about the Samsung Members app is linked below. We value your feedback and are here to help. Feel free to contact our Samsung Support Team if you need assistance. Thank you for being a valued part of the Samsung community.
Samsung Members
https://www.samsung.com/us/support/owners/app/samsung-members
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible. By far the best Buds yet.
on October 24, 2025
Posted by: Tony95868
Phenomenal sound! Full and Crystal clear! Needs more ear tip sizes.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My new best Buds
on October 24, 2025
Posted by: Citeevu
[This review was collected as part of a promotion.] Sound quality and phone call quality are insanely good. My only complaint is that I listen to them so much that the battery dies. I've never used earbuds this much in my life before. They're great for watching YouTube they're great for listening and speaking in the adaptive controls are amazing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Sound great
on October 24, 2025
Posted by: Major5
[This review was collected as part of a promotion.] They sound great the case and lighting is nice. Only thing for me is they don't fit in my ears all that well but that may just be me
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best headphones money can buy
on October 23, 2025
Posted by: Ebontain
[This review was collected as part of a promotion.] My Galaxy AI has been an invaluable tool for my bud3 pro
Value
5
Written by a customer while visiting Samsung US
Posted by: Casual User
from New York, NY
Verified Purchase:Yes
I quite enjoy these earbuds, they fit comfortably, the noise cancelling is really good, and the sound is great.
Though the only thing that I'm not a fan of is the design of the buds themselves, specifically the triangular limbs and how they fit into the case, they feel really clumsy to put them back in unless you look close and precisely align them, makes them really annoying to put them away when you're in a dark room or in a rush.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Posted by: Otmane
Verified Purchase:Yes
Best quality in market . ..
Written by a customer while visiting Samsung US