Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Posted by: KHRIZ
from New York, NY
Expertise:Intermediate
Verified Purchase:Yes
Lightweight, long battery, noise canceling is fantastic, no complaints, they fit perfectly in the ear without any adjustments.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Had better ear set
on November 2, 2025
Posted by: Good luck next time
Not loud enough had trouble with people able to hear me
Response from Samsung USBy R&R, November 3, 2025
Hey there Good luck next time,
Thanks for reaching out and sharing your experience with your Galaxy Buds3 Pro. If call quality is poor while you're wearing your buds, verify whether Ambient Sound Mode or Noise Canceling is active. Ambient Sound Mode lets you hear background noises during calls, which can cause you to pick up a lot of noise when talking. It's best to turn off Ambient Sound Mode in this case. Instead, activate Active Noise Canceling to reduce background sounds. For tips on how to ensure your voice is heard clearly and to improve overall sound quality, see the linked article below. We appreciate your feedback and thank you for choosing Samsung.
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-during-calls
-Ty
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Thanks for reaching out and sharing your experience with your Galaxy Buds3 Pro. If call quality is poor while you're wearing your buds, verify whether Ambient Sound Mode or Noise Canceling is active. Ambient Sound Mode lets you hear background noises during calls, which can cause you to pick up a lot of noise when talking. It's best to turn off Ambient Sound Mode in this case. Instead, activate Active Noise Canceling to reduce background sounds. For tips on how to ensure your voice is heard clearly and to improve overall sound quality, see the linked article below. We appreciate your feedback and thank you for choosing Samsung.
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-during-calls
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
They have the best sound
on November 2, 2025
Posted by: Iszakay
[This review was collected as part of a promotion.] I love Samsung ai the sound sound and bass is amazing
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds on the market
on November 2, 2025
Posted by: Reverse
[This review was collected as part of a promotion.] These buds are seriously the best I've ever used, the Galaxy AI is just mind-blowing. The noise canceling is awesome, and the sound is super loud and clear. The mic's good too, nobody ever complains about it. My favorite thing is the seamless switch with voice commands, it's wild! I can be watching a movie on my Galaxy Book 5 Pro with that amazing AMOLED display, and when a call comes in, it pauses and switches right to my phone. I just say "Answer Call" and it answers! Then, as soon as I'm done, it switches back to my laptop and the movie picks up. I totally love this ecosystem ❤️.
Value
5
Written by a customer while visiting Samsung US
Posted by: GeeMunny
Verified Purchase:Yes
I can hear better than most headphones. The noise cancelation works well
Written by a customer while visiting Samsung US
Customer Rating
5
I truly enjoy my bud 3 pro! Love the sound quality
on November 1, 2025
Posted by: Kimmie1212
[This review was collected as part of a promotion.] I use my galaxy bud 3 pro at work and the noise cancelation is the best! They are very comfortable in my ear and the sound quality is awesome! I use them with my Galaxy 24 FE phone and my Galaxy watch 6 series. I pair them all together and able to access Galaxy AI, phone contacts and Spotify.
Value
5
Response from Samsung USBy R&R, February 9, 2026
Greeting Kimmie1212,
Thank you for sharing your experience with the Galaxy Buds3 Pro. We’re glad to hear how much you’re enjoying the immersive sound, comfortable fit, and great smart features. With smooth device connectivity, Galaxy AI implementation, and personalized audio options, these earbuds are built to enhance everyday listening. We appreciate your continued support and your connection to the Samsung ecosystem.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Buds3 Pro. We’re glad to hear how much you’re enjoying the immersive sound, comfortable fit, and great smart features. With smooth device connectivity, Galaxy AI implementation, and personalized audio options, these earbuds are built to enhance everyday listening. We appreciate your continued support and your connection to the Samsung ecosystem.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
5/12
on November 1, 2025
Posted by: Vlad
from San diego
Expertise:Expert
After a month, the left earpiece stopped charging; it charges when it feels like it.
The right one works. Sometimes it doesn't connect right away. They discharge quickly; I don't have enough battery to listen to anything in the background.
The right one works. Sometimes it doesn't connect right away. They discharge quickly; I don't have enough battery to listen to anything in the background.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R, November 3, 2025
Hey there Vlad,
Thank you for your honest feedback regarding your Galaxy Buds3 Pro. If you notice that only one earbud is charging well while the other isn't, try updating the software. When a software update becomes available, the Galaxy Wearable app will notify you with a popup. Tap 'Update' and follow the instructions. During the update, the earbuds will disconnect from your phone and will reconnect automatically once it’s complete. To manually check for updates, insert the earbuds into the charging case with the lid open, open the Galaxy Wearable app on your device, go to Earbud settings, and tap 'Earbuds software update,' then 'Download and install.' If an update is available, it will start automatically. If problems persist after checking for updates, contact the Samsung Support Team for help. We're here to assist you. Thanks again for your review. We appreciate you as a Samsung customer.
How to install software updates on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001316/
-Ty
Samsung Support
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Thank you for your honest feedback regarding your Galaxy Buds3 Pro. If you notice that only one earbud is charging well while the other isn't, try updating the software. When a software update becomes available, the Galaxy Wearable app will notify you with a popup. Tap 'Update' and follow the instructions. During the update, the earbuds will disconnect from your phone and will reconnect automatically once it’s complete. To manually check for updates, insert the earbuds into the charging case with the lid open, open the Galaxy Wearable app on your device, go to Earbud settings, and tap 'Earbuds software update,' then 'Download and install.' If an update is available, it will start automatically. If problems persist after checking for updates, contact the Samsung Support Team for help. We're here to assist you. Thanks again for your review. We appreciate you as a Samsung customer.
How to install software updates on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001316/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Smart headphones and really good price, I like the
on October 31, 2025
Posted by: Tao H
from fremont
Verified Purchase:Yes
Smart headphones and really good price, I like them.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US