Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
5
Galaxy Buds3 Pro are definitely worth it
on November 10, 2025
Posted by: BennyThePig
[This review was collected as part of a promotion.] The Galaxy Buds3 Pro have been the best ear buds I've ever owned. I've always had low end ear buds that only last a month, and finally decided to get a more premium pair, and the Galaxy buds have lasted me over 7 months now with 0 issues. I've had great experiences with them at work throughout the boring hours, and going on walks in the morning. The sound is great, and they're very comfortable when I'm just chilling out at home, or working out at the gym. It's also pretty fun to look through all the settings and customization with the WEAR app, and I've really enjoyed the voice controls, which I found out how to use in the WEAR app, and it comes in very handy when my hands are full and I need to answer the phone or pause my music. They're amazing Earbuds, and I couldn't recommend them more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product doesn't work well.
on November 10, 2025
Posted by: rscosta
[This review was collected as part of a promotion.] I am very disappointed with the Galaxy buds 3 pro because most of the time my device doesn't charge and when I most need it I don’t have enough battery. I have seen people complaining online about this same problem
Value
2
Response from Samsung USBy R&R, November 12, 2025
Hi rscosta,
Thanks for sharing your experience with the Galaxy Buds3 Pro. Battery life and reliable charging are crucial for wireless listening. The Buds3 Pro are built for extended playtime, quick charging, and smooth integration with the Galaxy ecosystem. You can enhance their performance by cleaning the charging contacts, resetting the buds, or updating the software through the Galaxy Wearable app. Each software update helps the Buds learn, adapt, and improve in reliability and battery efficiency. For additional support, refer to the troubleshooting article linked below. Your review offers valuable insights that help shape future updates, and we're grateful to have you as part of the Galaxy family. Thank you for choosing Samsung.
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thanks for sharing your experience with the Galaxy Buds3 Pro. Battery life and reliable charging are crucial for wireless listening. The Buds3 Pro are built for extended playtime, quick charging, and smooth integration with the Galaxy ecosystem. You can enhance their performance by cleaning the charging contacts, resetting the buds, or updating the software through the Galaxy Wearable app. Each software update helps the Buds learn, adapt, and improve in reliability and battery efficiency. For additional support, refer to the troubleshooting article linked below. Your review offers valuable insights that help shape future updates, and we're grateful to have you as part of the Galaxy family. Thank you for choosing Samsung.
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Sound
on November 10, 2025
Posted by: DanthonyMe
[This review was collected as part of a promotion.] The Galaxy Buds3 Pro are a highly recommended upgrade, especially for Samsung users. The integration of Galaxy AI is the defining new feature, offering improvements like Live Translation/Interpreter mode, Adaptive EQ (personalizing sound based on your ear shape), and Adaptive ANC (automatically adjusting noise cancellation). They deliver excellent, rich audio quality, have a comfortable new stem-based design with an IP57 rating, and the AI features genuinely enhance usability.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent sound
on November 10, 2025
Posted by: Machito79
[This review was collected as part of a promotion.] Great ear buds...the sound is excellent and the ambient sound is really good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love these headphones
on November 10, 2025
Posted by: Nitrous4blood19
[This review was collected as part of a promotion.] These are by far the best earphones I have ever used. The noise canceling is top notch and I love how seamless it is when you need to talk while having both in.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good but could have a few better updates
on November 10, 2025
Posted by: Updates
[This review was collected as part of a promotion.] They are good Airbuds, but like I said could have a few better updates/features like a live translator would be great. And maybe to find them they should beep. If they have it I need help lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great sound, but lacks accessibility.
on November 10, 2025
Posted by: YesitsJess
[This review was collected as part of a promotion.] I love the sound on these buds but they are extremely difficult to navigate. I cannot easily turn the volume up, nor can I easily skip songs. It is frustrating and I am forced to use my phone to do the things I would like to use on buds. So difficult to use the navigation features on the physical buds, very disappointing.
Value
3
Response from Samsung USBy R&R, November 12, 2025
Hey there YesitsJess,
Thanks for sharing your experience with the Galaxy Buds3 Pro. It's great to hear you enjoy the sound quality, which is a key strength of the Buds series. The touch interface is designed to look sleek and simple, but some users may prefer physical buttons. Many fans use the Galaxy Wearable app to customize tap and gesture functions, such as adjusting volume or skipping tracks, making the experience more personal and easy. You can learn more about gestures and how to navigate your Galaxy Buds3 Pro through the link below. Setting controls to suit your listening habits makes using the earbuds intuitive. Your feedback emphasizes how useful the Buds are during daily activities. We appreciate hearing how Galaxy audio continues to improve in everyday life. Thanks for sharing your story with the Samsung community.
Use touchpad commands for your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001318/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your experience with the Galaxy Buds3 Pro. It's great to hear you enjoy the sound quality, which is a key strength of the Buds series. The touch interface is designed to look sleek and simple, but some users may prefer physical buttons. Many fans use the Galaxy Wearable app to customize tap and gesture functions, such as adjusting volume or skipping tracks, making the experience more personal and easy. You can learn more about gestures and how to navigate your Galaxy Buds3 Pro through the link below. Setting controls to suit your listening habits makes using the earbuds intuitive. Your feedback emphasizes how useful the Buds are during daily activities. We appreciate hearing how Galaxy audio continues to improve in everyday life. Thanks for sharing your story with the Samsung community.
Use touchpad commands for your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001318/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is a longevity review
on November 10, 2025
Posted by: Izzyriot
[This review was collected as part of a promotion.] I use my headphones in my everyday life.When i'm working out playing football working in the kitchen when I don't want to listen to other people.I love also being able to hear things while i'm walking in the street to be safe and aware of my surroundings
Value
5
Written by a customer while visiting Samsung US