Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
2
Good but flawed
on November 25, 2025
Posted by: Joeyb425
[This review was collected as part of a promotion.] I enjoyed these. But then they stopped charging saying that there is debris in the charger. I cleaned it multiple times and it still doesn't work.
I see there has been charging issues with them from others as well
Value
2
Response from Samsung USBy R&R, November 26, 2025
Hello there Joeyb425,
We appreciate your detailed feedback on the Galaxy Buds3 Pro. Its compact design, adaptive sound, and intuitive charging features demonstrate our focus on convenience. Your comments on charging reveal how users interact with the product daily and help guide improvements for even smoother use. Please note that Samsung products are covered against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each item. We also offer the option to add extended coverage with Samsung Care+ on eligible devices, providing additional protection and support. To learn more about your warranty options, please contact our Samsung Support Team. Thank you for your feedback. We value your participation in the Samsung community.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your detailed feedback on the Galaxy Buds3 Pro. Its compact design, adaptive sound, and intuitive charging features demonstrate our focus on convenience. Your comments on charging reveal how users interact with the product daily and help guide improvements for even smoother use. Please note that Samsung products are covered against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each item. We also offer the option to add extended coverage with Samsung Care+ on eligible devices, providing additional protection and support. To learn more about your warranty options, please contact our Samsung Support Team. Thank you for your feedback. We value your participation in the Samsung community.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Epic sound and super smart features
on November 24, 2025
Posted by: Lemerpmerp
[This review was collected as part of a promotion.] I’ve been using the Galaxy Buds3 Pro every day, and the combination of Galaxy AI features and the UHQ option genuinely surprised me. The audio quality feels richer and more detailed than what I’ve used before. The 360 Audio with head tracking makes movies and games way more immersive, almost like the sound is following the action around me.
They’re also comfortable enough for long listening sessions, which I wasn’t expecting. The noise canceling is excellent and blocks out most background distractions without feeling unnatural. Overall, these buds take full advantage of Samsung’s newest AI tech and deliver a premium audio experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Usage Overview
on November 24, 2025
Posted by: Shower
[This review was collected as part of a promotion.] First of all appearance wise, its nice, minimalistic even with the toggle night mode on the back off the bud- pretty cool.
Function wise the audio quality has been great, without any professional test and anything close to it- you can't really tell.
Not only that, it is a pretty sport friendly as it is light and doesn't fall out as easily.
However it does have some drawbacks, my main point would be the microphone. It does not pick up audio in a quality way where most of the time the recipient would not hear anything I say.
The other would be a potential drawback for all noise cancellation buds where the user experience will only be great when 2 buds are in, only putting one in will have a very recognizable discomfort in the ear.
Value
4
Written by a customer while visiting Samsung US
Posted by: Techgeek
from New york, ny
Expertise:Intermediate
Verified Purchase:Yes
Sound quality is great.
Design is great.
But battery life as always on galaxy ear buds, not so great.
Design is great.
But battery life as always on galaxy ear buds, not so great.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the design and performance of my device.
on November 24, 2025
Posted by: Elorlo
[This review was collected as part of a promotion.] I love using simultaneous translation, I love 360 sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Right earbud doesn't charge
on November 24, 2025
Posted by: g00fyg00berEli
from Hawaii
Expertise:Beginner
Sounds great but the right earbud doesn't charge, even when I put it in the case. Current battery(checked 5 minutes ago) of earbuds and case: left is 54%, right is 6%(haven't used since last night), case is 70-89%.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
1
Response from Samsung USBy R&R, November 26, 2025
Hello g00fyg00berEli,
Thank you for your detailed feedback on the Galaxy Buds3 Pro. These earbuds feature particular charging technology and balanced audio for long listening sessions. Your comments about charging help us understand real-world usage and guide future updates to improve power management and reliability. If one or both earbuds aren't charging or turning on, the issue might lie with the earbuds or the charging case. Using a non-Samsung-approved charger can cause charging concerns, or the earbuds might be damaged. You can try fully charging the case, checking for damage, or restarting the earbuds. Please see the link below for troubleshooting tips. We appreciate your presence in the Samsung community.
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your detailed feedback on the Galaxy Buds3 Pro. These earbuds feature particular charging technology and balanced audio for long listening sessions. Your comments about charging help us understand real-world usage and guide future updates to improve power management and reliability. If one or both earbuds aren't charging or turning on, the issue might lie with the earbuds or the charging case. Using a non-Samsung-approved charger can cause charging concerns, or the earbuds might be damaged. You can try fully charging the case, checking for damage, or restarting the earbuds. Please see the link below for troubleshooting tips. We appreciate your presence in the Samsung community.
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
They are Awesome!
on November 23, 2025
Posted by: MisterOLove
[This review was collected as part of a promotion.] Great quality and sound, I enjoy them so much!! I would definitely buy another pair in the future
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest ear buds by far!!!
on November 22, 2025
Posted by: Sammmmmmmfany
[This review was collected as part of a promotion.] I've had these ear buds for almost a year and they are the most effortless thing I've ever used. It connects to my phone seamlessly without having to open any apps!
I use it for work and the Galaxy AI is amazing! I can listen to somone talking in a different language and I don't need to start opening a bunch of apps to translate it.
Thank you samsung!
Value
5
Written by a customer while visiting Samsung US