Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
4
I like this product because of the great sound.
on December 2, 2025
Posted by: Ovacomer
[This review was collected as part of a promotion.] I think Samsung has out did themselves when they designed these buds. They stay in my ear through all activity. They sound great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Allergic to the eartips
on December 2, 2025
Posted by: MaterialUnaccountedFor
[This review was collected as part of a promotion.] Fantastic audio quality, but I am allegic to the earbud material.
Same material as in the first generation of earbuds, I think.
I had to buy aftermarket foam eartips.
Value
2
Response from Samsung USBy R&R, December 10, 2025
Hi MaterialUnaccountedFor,
Thank you for sharing your experience with Galaxy Buds3 Pro. We are glad you're enjoying the premium sound quality and design clarity. Your feedback about comfort and materials offers valuable insight as we continue designing earbuds that balance performance with wearability. We may need to gather more information based on your experience. Please contact our Samsung Support Team for alternative ear tips that might be more accommodating for you. Your feedback helps drive Samsung innovation. Thank you for sharing your experience.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with Galaxy Buds3 Pro. We are glad you're enjoying the premium sound quality and design clarity. Your feedback about comfort and materials offers valuable insight as we continue designing earbuds that balance performance with wearability. We may need to gather more information based on your experience. Please contact our Samsung Support Team for alternative ear tips that might be more accommodating for you. Your feedback helps drive Samsung innovation. Thank you for sharing your experience.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Boom box in your ears
on December 2, 2025
Posted by: Bigmark743
[This review was collected as part of a promotion.] I love the galaxy pro buds. Crystal clear sou ds, booming base. Noise canceling perfection.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
One year old - 30 minutes battery life
on December 2, 2025
Posted by: David
from Cary, NC
Expertise:Intermediate
Bought this last Christmas for my wife, she loved them at first. Now this year I have to buy another set because the battery on these ear buds doesn't even last an hour. Didn't find out until the day after the warranty expired, womp womp.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R, December 3, 2025
Hi there David,
Thank you for sharing your wife’s experience with her Galaxy Buds3 Pro. We understand the frustration when your earbuds lose battery power faster than expected. The compact design balances audio hardware, microphones, and battery in a small form factor. Your feedback helps us improve endurance across many charging cycles. Galaxy Buds3 Pro offer up to 26 hours of playback per charge, which can be extended to 30 hours with a fully charged case. Please make sure you are using an authentic Samsung charging adapter and cable for the safest and most efficient charging, and verify that all software updates are installed. You can find more troubleshooting tips by visiting the linked online article about maintaining battery life and preserving battery health. Thank you for your review. We appreciate you choosing Samsung as your preferred brand.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your wife’s experience with her Galaxy Buds3 Pro. We understand the frustration when your earbuds lose battery power faster than expected. The compact design balances audio hardware, microphones, and battery in a small form factor. Your feedback helps us improve endurance across many charging cycles. Galaxy Buds3 Pro offer up to 26 hours of playback per charge, which can be extended to 30 hours with a fully charged case. Please make sure you are using an authentic Samsung charging adapter and cable for the safest and most efficient charging, and verify that all software updates are installed. You can find more troubleshooting tips by visiting the linked online article about maintaining battery life and preserving battery health. Thank you for your review. We appreciate you choosing Samsung as your preferred brand.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Wireless earbuds that beat a wired headphone
on December 2, 2025
Posted by: Fawad
from Dallas, TX
Expertise:Expert
Verified Purchase:Yes
Even though i am a die hard fan of wired headphones this is the first wireless earbud that beats my wired headphones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Wakeup
Verified Purchase:Yes
Excellent ear piece. I should have made this decision long time ago
Written by a customer while visiting Samsung US
Customer Rating
5
sound system
on December 2, 2025
Posted by: Anonymous
battery sound comfort connectiviity noise cancellation all is good and best.
Written by a customer while visiting Samsung US
Customer Rating
4
Very cool.
on December 1, 2025
Posted by: IvCvIvCv
[This review was collected as part of a promotion.] "Galaxy AI". Great sale and very cool looking product.
Value
4
Written by a customer while visiting Samsung US