Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Posted by: Marty
Expertise:Intermediate
Verified Purchase:Yes
This is my second pair. I use them along with my first pair. If that doesn't show how much I love these, nothing will;-)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 20, 2026
Hey there Marty,
Thank you for sharing your experience with the Galaxy Buds3 Pro. Your consistent usage highlights your confidence and satisfaction with these earbuds. The Buds3 Pro emphasizes comfort, durability, and reliable everyday performance. Your loyalty highlights the benefits of seamless connectivity, immersive sound, and thoughtful design within the Galaxy ecosystem. We appreciate you being a part of the Samsung family.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. Your consistent usage highlights your confidence and satisfaction with these earbuds. The Buds3 Pro emphasizes comfort, durability, and reliable everyday performance. Your loyalty highlights the benefits of seamless connectivity, immersive sound, and thoughtful design within the Galaxy ecosystem. We appreciate you being a part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Klypzz
Verified Purchase:Yes
Am giving it 4 stars due to the features...it's nice features wise...but it's not meeting the described battery life while using those said features and continuous music time...lasts about 4.5 hours of continuous music play and just using the hands free skip and repeat options. Also the clarity of the music is just OK, that's with 1 headset in an ear at a time
Features
5
Performance
3
Design
4
Value
4
Response from Samsung USBy R&R, January 13, 2026
Hey there Klypzz,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds aim to provide a balance of advanced features and immersive sound quality. Your feedback on battery life during long listening sessions and sound preferences helps us understand how users utilize features like hands-free controls and continuous playback. The Galaxy Buds3 Pro offers up to 26 hours of listening time per charge, which can be extended to 30 hours with the charging case. To improve battery life, consider a few simple tips: store the earbuds in the charged case with the lid closed when not in use, and adjust notification settings via the Galaxy Wearable app on your phone. For more detailed advice on saving battery, charging, and other tips, please refer to the online resource linked below. We value your review and appreciate your loyalty as a Samsung customer.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds aim to provide a balance of advanced features and immersive sound quality. Your feedback on battery life during long listening sessions and sound preferences helps us understand how users utilize features like hands-free controls and continuous playback. The Galaxy Buds3 Pro offers up to 26 hours of listening time per charge, which can be extended to 30 hours with the charging case. To improve battery life, consider a few simple tips: store the earbuds in the charged case with the lid closed when not in use, and adjust notification settings via the Galaxy Wearable app on your phone. For more detailed advice on saving battery, charging, and other tips, please refer to the online resource linked below. We value your review and appreciate your loyalty as a Samsung customer.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Dont buy
on December 29, 2025
Posted by: Ragnar
Expertise:Intermediate
Lets start with the battery life its no where near what they say it is and to get them to actually charge even with everything clean you have to move them around and let them sit on the table completely still so they stay charging. The sound quality is poor the volume is to low i thought it was my older phone but now evern with my new s25 there still garbage
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R, December 30, 2025
Hi there Ragnar,
Thank you for providing detailed feedback on the Galaxy Buds3 Pro. These earbuds aim to deliver immersive sound, innovative audio features, and effortless pairing with Galaxy devices, including newer models such as the Galaxy S25. The issues you described suggest that a software update may be needed. You can verify this using the Galaxy Wearable app, which is a helpful resource for troubleshooting and reporting any problems with your earbuds. Please refer to the linked article for instructions on keeping your earbuds up to date. We appreciate your feedback and thank you for being part of the Samsung community.
-Ty
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Thank you for providing detailed feedback on the Galaxy Buds3 Pro. These earbuds aim to deliver immersive sound, innovative audio features, and effortless pairing with Galaxy devices, including newer models such as the Galaxy S25. The issues you described suggest that a software update may be needed. You can verify this using the Galaxy Wearable app, which is a helpful resource for troubleshooting and reporting any problems with your earbuds. Please refer to the linked article for instructions on keeping your earbuds up to date. We appreciate your feedback and thank you for being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Annoying on calls
on December 29, 2025
Posted by: Wishtheycouldhearme
Expertise:Intermediate
I'm a bit conflicted. The buds are comfortable for the most part, and sound great, but I have to give them one start because of what appears to be an annoying issue stretching back more than a year with users of these buds.On my old Note 10 I constantly got complaints that I sounded very muffled on calls and the I could barely be understood. I would adjust them, then disconnect them from my phone and reconnect them and it would fix it sometimes. I've recently upgraded to the S25 Ultra. When I call now, the other person can't hear me at all, even though I can hear them over the buds. If I disconnect the buds they can hear me perfectly over the phone, so I know it isn't on their end. I have to disconnect and reconnect the buds multiple times for them to finally be able to hear me. I looked it up online and it shows as a known issue since these came out. Wheres the fix?
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R, December 30, 2025
Hello Wishtheycouldhearme,
Thank you for providing such a detailed comparison of your experience with the Galaxy Buds3 Pro across various devices. These earbuds are engineered to offer clear audio and advanced microphone technology for calls and media, especially within the Galaxy ecosystem. Your earbuds feature several built-in commands that enhance the user experience when connected to a phone or tablet via the Galaxy Wearable app. A simple swipe or tap allows you to play music, skip tracks, answer calls from a linked phone, and more. You can also customize touchpad controls for volume adjustments, voice commands, and Ambient sound activation. Please see the link below for instructions on modifying your touch controls on the Galaxy Buds3 Pro. Your detailed feedback emphasizes the importance of effective call handling in daily use and provides valuable insights as we work to improve audio features that seamlessly integrate into everyday life. We appreciate your support as a Samsung customer and your willingness to share your insights.
-Ty
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Thank you for providing such a detailed comparison of your experience with the Galaxy Buds3 Pro across various devices. These earbuds are engineered to offer clear audio and advanced microphone technology for calls and media, especially within the Galaxy ecosystem. Your earbuds feature several built-in commands that enhance the user experience when connected to a phone or tablet via the Galaxy Wearable app. A simple swipe or tap allows you to play music, skip tracks, answer calls from a linked phone, and more. You can also customize touchpad controls for volume adjustments, voice commands, and Ambient sound activation. Please see the link below for instructions on modifying your touch controls on the Galaxy Buds3 Pro. Your detailed feedback emphasizes the importance of effective call handling in daily use and provides valuable insights as we work to improve audio features that seamlessly integrate into everyday life. We appreciate your support as a Samsung customer and your willingness to share your insights.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2
Mixed feelings
on December 28, 2025
Posted by: Jp07
from Redding ca
Expertise:Intermediate
Definitely think they went backwards from the pro2 buds. Battery life is between 3 to 4 hours with the pro3, the pro2 would last 5 to 6 hours You have to keep checking to make sure they are charging or you will have one dead bud and one partially charged bud. The case stays charged for about a day and a half maybe 2 days. My buds 2pro case would last 5 to 6 days. I wear them at work and can only wear one at a time so I will listen to one until it beeps then switch them out. More often then not they only partially charged. The sound is really clear and they fit good in my ear. My problem with them is battery life and getting them to charge it is a real pain other then that they are great headphones. Not sure if I am keeping them or buying a different brand. I have had the original buds, buds pro2 and now the pro3 buds and think they went backwards
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
2
Response from Samsung USBy R&R, December 30, 2025
Hi Jp07,
Thanks for sharing your balanced view on the Galaxy Buds3 Pro. It’s great to hear that sound clarity and in-ear comfort impressed you. Battery life and charging habits can affect how earbuds perform during the day, and your feedback shows how these factors influence extended listening. By making a few adjustments, you can save battery life so your earbuds will last when you need them most. Here are some tips: Keep the earbuds in the charged case with the cover closed when not in use. Also, you can change notification settings via the Galaxy Wearable app on your linked phone. Thanks again for sharing your experience with Samsung.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
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Thanks for sharing your balanced view on the Galaxy Buds3 Pro. It’s great to hear that sound clarity and in-ear comfort impressed you. Battery life and charging habits can affect how earbuds perform during the day, and your feedback shows how these factors influence extended listening. By making a few adjustments, you can save battery life so your earbuds will last when you need them most. Here are some tips: Keep the earbuds in the charged case with the cover closed when not in use. Also, you can change notification settings via the Galaxy Wearable app on your linked phone. Thanks again for sharing your experience with Samsung.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
The earbuds are amazing . Better than i expected.
on December 28, 2025
Posted by: Samantha
from Long island, ny
Expertise:Expert
Verified Purchase:Yes
Great battery
Sound
Everything is top 10. I was never an ear phone person now i use them everywhere
Sound
Everything is top 10. I was never an ear phone person now i use them everywhere
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 19, 2026
Hi Samantha,
Thank you for sharing your experience with the Galaxy Buds3 Pro. We’re glad to hear they’ve become part of your everyday routine. With powerful sound and dependable battery performance, they’re designed to elevate every listening moment. Thanks for being a Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. We’re glad to hear they’ve become part of your everyday routine. With powerful sound and dependable battery performance, they’re designed to elevate every listening moment. Thanks for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Gaby
from New York
Verified Purchase:Yes
I buy for Christmas gift and my husband loved !!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 26, 2026
Hi Gaby,
We are thrilled that you chose to gift your husband the Galaxy Buds3 Pro. There’s nothing quite like the gift of exceptional audio quality and advanced features such as Galaxy AI. With the Live Translator function, you can use your Galaxy Buds3 Pro to translate conversations in real time. We appreciate your decision to give a gift from the Samsung brand. Thank you for your review and for choosing Samsung!
-Ty
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We are thrilled that you chose to gift your husband the Galaxy Buds3 Pro. There’s nothing quite like the gift of exceptional audio quality and advanced features such as Galaxy AI. With the Live Translator function, you can use your Galaxy Buds3 Pro to translate conversations in real time. We appreciate your decision to give a gift from the Samsung brand. Thank you for your review and for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Posted by: YMiD1UNV
from New York City
Expertise:Expert
Verified Purchase:Yes
Left Bud sometimes doesn't charge while in it's Charging Case. I have to adjust, press down or, move it for it to start charging. Then i need to keep checking up on them. I hate only wearing one, because i love using Noise Canceling, Abient Sound &, Adaptive (my personal favorite. You could hear EVERYTHING & EVERYONE from far away.) Great Buds!
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
5
Response from Samsung USBy R&R, January 13, 2026
Hello YMiD1UNV,
Thanks for sharing your detailed experience with Galaxy Buds3 Pro. These earbuds offer immersive sound modes such as Noise Canceling, Ambient Sound, and Adaptive Listening. Your feedback about charging placement and usage preferences is very valuable. For ideal charging, ensure the earbuds contact the connectors properly, possibly adjusting their position for a secure connection. Check out the linked article below for guidance on achieving a proper charging connection with your Galaxy Buds3 Pro. We appreciate your enthusiasm for your Galaxy Buds3 Pro and thank you for being a Samsung customer.
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/
-Ty
Samsung Support
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Thanks for sharing your detailed experience with Galaxy Buds3 Pro. These earbuds offer immersive sound modes such as Noise Canceling, Ambient Sound, and Adaptive Listening. Your feedback about charging placement and usage preferences is very valuable. For ideal charging, ensure the earbuds contact the connectors properly, possibly adjusting their position for a secure connection. Check out the linked article below for guidance on achieving a proper charging connection with your Galaxy Buds3 Pro. We appreciate your enthusiasm for your Galaxy Buds3 Pro and thank you for being a Samsung customer.
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US