Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
1
Not recommended
on January 22, 2026
Posted by: JCAA
Don't recommend. Hurts using them so I can't use them.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, January 23, 2026
Hi JCAA,
Thank you for your feedback. The Galaxy Buds3 Pro come with customizable ear tips to suit various ear shapes and listening needs. Comfort levels can differ among users, and a proper fit is essential for long listening periods. For more tips on getting the best fit with your Galaxy Buds3 Pro, please see the linked article below. We appreciate your continued support as a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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Thank you for your feedback. The Galaxy Buds3 Pro come with customizable ear tips to suit various ear shapes and listening needs. Comfort levels can differ among users, and a proper fit is essential for long listening periods. For more tips on getting the best fit with your Galaxy Buds3 Pro, please see the linked article below. We appreciate your continued support as a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Battery life.
on January 21, 2026
Posted by: CJS1825
from Lancaster CA
Expertise:Expert
The battery does not perform as advertised. I keep the headphones very clean and at time one ear bud doesn't charge.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R, January 22, 2026
Hello CJS1825,
Thank you for taking the time to share your thoughts. Galaxy Buds3 Pro are designed to deliver premium sound, intelligent features, and reliable charging through a compact case made for everyday convenience. While all Samsung earbuds are built to last the entire day, battery life and charging times may vary by model and usage. Galaxy Buds3 Pro offer up to 26 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. By making a few adjustments, you can conserve battery power on your earbuds. Please check out the online article linked below for tips on getting the most out of your Galaxy Buds3 Pro. Please be advised that Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also offer the option to add Samsung Care+ coverage to eligible devices, providing extended protection and support. Your experience offers valuable insights for customers exploring advanced true wireless audio within the Galaxy ecosystem. Thanks for being a Samsung customer.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
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Thank you for taking the time to share your thoughts. Galaxy Buds3 Pro are designed to deliver premium sound, intelligent features, and reliable charging through a compact case made for everyday convenience. While all Samsung earbuds are built to last the entire day, battery life and charging times may vary by model and usage. Galaxy Buds3 Pro offer up to 26 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. By making a few adjustments, you can conserve battery power on your earbuds. Please check out the online article linked below for tips on getting the most out of your Galaxy Buds3 Pro. Please be advised that Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also offer the option to add Samsung Care+ coverage to eligible devices, providing extended protection and support. Your experience offers valuable insights for customers exploring advanced true wireless audio within the Galaxy ecosystem. Thanks for being a Samsung customer.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2
Awful
on January 21, 2026
Posted by: Eric2887
Expertise:Intermediate
Awful.. worse buds yet... never charges. I'll run them down to 10% charge. I'll put them in the case, the light indicates it's on charger, and go to use them again and 11% on one and 100% on the other. Would refund these in a heart beat. Also the case only charges 70% of the time
Features
1
Performance
3
Design
4
Value
1
Response from Samsung USBy R&R, January 22, 2026
Hi Eric2887,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds deliver high-quality sound, smart noise control, and a stylish design that complements Galaxy devices. If your Galaxy Buds3 Pro aren’t charging properly, remember that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. You can also purchase additional coverage with Samsung Care+ on eligible devices, offering extended protection and support. Your feedback emphasizes how charging performance affects overall satisfaction and helps guide future improvements. We value your support as a Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds deliver high-quality sound, smart noise control, and a stylish design that complements Galaxy devices. If your Galaxy Buds3 Pro aren’t charging properly, remember that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. You can also purchase additional coverage with Samsung Care+ on eligible devices, offering extended protection and support. Your feedback emphasizes how charging performance affects overall satisfaction and helps guide future improvements. We value your support as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anele
from USA & SA
Expertise:Expert
Verified Purchase:Yes
Powerful, loud, user friendly, smart, beautiful design and finish premium quality. The best for calls, music and fit perfectly to one's ears. Long lasting battery and cover for when you're on the go.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 23, 2026
Hello Anele,
Thank you for sharing your experience with the Galaxy Buds3 Pro. Featuring a refined fit and a premium finish, these earbuds provide strong sound and clear calls while remaining comfortable for long-term wear. Their balance of performance, portability, and long battery life supports you all day. Your feedback showcases what makes Samsung audio a dependable partner on the move. We appreciate you being a Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. Featuring a refined fit and a premium finish, these earbuds provide strong sound and clear calls while remaining comfortable for long-term wear. Their balance of performance, portability, and long battery life supports you all day. Your feedback showcases what makes Samsung audio a dependable partner on the move. We appreciate you being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
DO NOT BUY THIS!!
on January 21, 2026
Posted by: Waiting for Buds 4
from Atlanta GA
Expertise:Intermediate
Has serious Q/C issue
I requested repairment twice. And still consistently had issue with QC.
This product shouldn't have been released to the world!!
And it only guarantees 1 year warranty considering that this product is not reliable. 1 year warranty is too short.
I requested repairment twice. And still consistently had issue with QC.
This product shouldn't have been released to the world!!
And it only guarantees 1 year warranty considering that this product is not reliable. 1 year warranty is too short.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
1
Response from Samsung USBy R&R, January 22, 2026
Hi there,
Thank you for sharing your feedback. The Galaxy Buds3 Pro are designed with precision to provide rich sound, adaptive features, and a high-quality listening experience. If you experience low or no volume and poor sound on one or both earbuds, several concerns could be the cause. It might be due to incorrect wearing, or dirt and debris buildup on the buds. Your input emphasizes the importance of long-term performance for customers selecting premium audio devices in the Samsung lineup. We appreciate your loyalty as a Samsung customer.
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
-Ty
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Thank you for sharing your feedback. The Galaxy Buds3 Pro are designed with precision to provide rich sound, adaptive features, and a high-quality listening experience. If you experience low or no volume and poor sound on one or both earbuds, several concerns could be the cause. It might be due to incorrect wearing, or dirt and debris buildup on the buds. Your input emphasizes the importance of long-term performance for customers selecting premium audio devices in the Samsung lineup. We appreciate your loyalty as a Samsung customer.
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Posted by: Jason
from Cleveland Ohio
Expertise:Intermediate
Verified Purchase:Yes
I liked the 2 pros better these are no better fit in the ear. You have to use the right rubber piece for them to fit . Working out like cardio there terrible they fall out your ear ,and when you go to put in your ear there's feedback all the time.I give them a 7 out of 10 the 2 pros were a 9 . The music part of them has improved thou great sound .
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R, January 23, 2026
Hi Jason,
Thank you for providing these details. The Galaxy Buds3 Pro are designed to deliver rich sound and advanced controls, with various ear tip options to ensure a secure fit. The type of activity and how vigorous the movement is can affect how the earbuds feel during use, especially during cardio workouts. Your comparison offers helpful insights for users wanting to balance sound quality with active use. We appreciate your being a Samsung customer.
-Ty
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Thank you for providing these details. The Galaxy Buds3 Pro are designed to deliver rich sound and advanced controls, with various ear tip options to ensure a secure fit. The type of activity and how vigorous the movement is can affect how the earbuds feel during use, especially during cardio workouts. Your comparison offers helpful insights for users wanting to balance sound quality with active use. We appreciate your being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: J Pizzle
from New Jerzey
Expertise:Intermediate
Verified Purchase:Yes
I have had the Galaxy Buds Pro for several years. Decided to upgrade to the Buds3 Pro when the case stopped charging the buds when they weren't connected to a power source. These fit MUCH nicer in the ear, feel well-built, and don't have annoying capacitive controls that disconnect calls from a simple accidental touch. Excellent audio quality and battery life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 21, 2026
What’s up J Pizzle,
Thank you for sharing your experience with Galaxy Buds3 Pro. It’s great to hear how the improved fit, build quality, and refined controls enhanced your listening experience. Designed for comfort, clarity, and seamless everyday use, the Buds3 Pro reflect Samsung’s ongoing focus on thoughtful audio innovation. Your comparison highlights the meaningful improvements that come with each generation. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with Galaxy Buds3 Pro. It’s great to hear how the improved fit, build quality, and refined controls enhanced your listening experience. Designed for comfort, clarity, and seamless everyday use, the Buds3 Pro reflect Samsung’s ongoing focus on thoughtful audio innovation. Your comparison highlights the meaningful improvements that come with each generation. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: E Watts
from South Bend, IN
Expertise:Beginner
Verified Purchase:Yes
I've had these ear Galaxy Buds 3 Pro for a month or two now. I was skeptical at first because I have not had good luck with ear buds staying in my ears. These have been a game changer. I had to put the smallest ear covers on the buds but they are a perfect fit. I love the sound quality that it has. It has really good bass for being ear buds. The quality seems good and I don't have a problem with the Bluetooth connection. They were easy to pair with my Samsung Galaxy 24 Ultra Phone. I really like that you can use your voice to direct the music or whatever else you're listening to. Being able to use my fingers on the outside of the ear buds to do the different controls are nice as well. I would honestly have to say these are the best pair of ear buds I have ever owned. I would definitely recommend these to anyone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, January 23, 2026
Hi there E Watts,
Thank you for sharing such a detailed experience. Galaxy Buds3 Pro are engineered to provide immersive sound, intuitive controls, and seamless connectivity with Galaxy devices, featuring adjustable ear tips for personalized comfort. It’s wonderful to hear how these features combine to create a confident and enjoyable listening experience. We appreciate you being a Samsung customer.
-Ty
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Thank you for sharing such a detailed experience. Galaxy Buds3 Pro are engineered to provide immersive sound, intuitive controls, and seamless connectivity with Galaxy devices, featuring adjustable ear tips for personalized comfort. It’s wonderful to hear how these features combine to create a confident and enjoyable listening experience. We appreciate you being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US