Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
1
Huge downgrade
on February 2, 2026
Posted by: Coalsax
A huge downgrade on every front. No appreciable anc, terrible on calls, barely adequate general listening. The battery of the buds is ok but the case doesn't charge well. Not to mention the design, the old design you could blindly put your buds back in the case with one hand but these are fair bit more clumsy to deal with if you are focusing on other things.
Response from Samsung USBy R&R, February 3, 2026
Greetings Coalsax,
Thank you for sharing your detailed experience with your Galaxy Buds3 Pro. Each new Galaxy Buds generation aims to improve comfort, control, and sound quality in different listening situations through innovative design changes. Your feedback on call clarity, noise management, and case usability underscores the personal nature of wireless audio experiences. At Samsung, we keep refining our products with a focus on functionality. We sincerely appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for sharing your detailed experience with your Galaxy Buds3 Pro. Each new Galaxy Buds generation aims to improve comfort, control, and sound quality in different listening situations through innovative design changes. Your feedback on call clarity, noise management, and case usability underscores the personal nature of wireless audio experiences. At Samsung, we keep refining our products with a focus on functionality. We sincerely appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3
End-User Feedback: Charging Case, Power Management
on February 1, 2026
Posted by: Chris
from 20002
Expertise:Expert
I’ve used these earbuds for nearly a year and have several usability and design concerns that I’d like to share.
First, since ear shapes vary, I had to purchase aftermarket ear fitments to keep the earbuds seated properly without frequently falling out. However, the charging case lid is extremely tight, and I have to remove the fitments every time I place the earbuds in the case to charge. This is inconvenient and suggests the case interior clearance and lid height should be increased to accommodate common fitments.
Second, when I remove the earbuds and set them down, they do not appear to power down automatically. A built-in idle timer or auto shut-off feature would help conserve battery life and improve the overall user experience.
Third, the charging indicator behavior is confusing. The current white light does not clearly communicate charging status. The LEDs should more clearly distinguish states—for example, showing red while charging and changing to a different color (such as blue) once fully charged—so users can quickly understand the charge status at a glance.
Fourth, when I pick up both earbuds at once, there is often a piercing high-pitched feedback noise that is uncomfortable and distracting. This should be addressed through improved handling detection or feedback suppression. Additionally, there should be an option to power off the earbuds via a press-and-hold gesture while they are in use.
Finally, the earbuds feel bulky in the ear and would benefit from a smaller, more ergonomic design.
Please feel free to reach out to me directly if you’d like more detail on any of the points above. I’d also be willing to participate as an end-user tester and provide feedback on devices prior to final approval and production release.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy R&R, February 4, 2026
Hey there Chris,
Thank you for providing such thoughtful and detailed feedback on the Galaxy Buds3 Pro. Comments like this give valuable insights into how real-world use relates to design, comfort, and feature performance. The Buds3 Pro are designed to deliver immersive sound, smart audio features, and everyday convenience, and your detailed observations about fit, indicators, and interactions help guide future improvements to better serve a diverse range of users. Samsung appreciates input from experienced users who engage deeply with their devices. Thank you for being a valued Samsung customer.
-Ty
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Thank you for providing such thoughtful and detailed feedback on the Galaxy Buds3 Pro. Comments like this give valuable insights into how real-world use relates to design, comfort, and feature performance. The Buds3 Pro are designed to deliver immersive sound, smart audio features, and everyday convenience, and your detailed observations about fit, indicators, and interactions help guide future improvements to better serve a diverse range of users. Samsung appreciates input from experienced users who engage deeply with their devices. Thank you for being a valued Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Best headphones i ever had
on February 1, 2026
Posted by: Philip
They are really comfortable and i could run with them without worrying.They have great noise cancellation as i couldn't hear anything from outside the headphones.The sound is really good.Connecting them was fairly easy.Battery is quite good too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 6, 2026
Hey Philip,
Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s wonderful to hear how comfortable and secure they feel, even during runs and active activities. Featuring advanced active noise canceling, clear sound, and reliable battery life, these earbuds are designed to support an active lifestyle. We’re glad they’ve become such a dependable part of your routine. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s wonderful to hear how comfortable and secure they feel, even during runs and active activities. Featuring advanced active noise canceling, clear sound, and reliable battery life, these earbuds are designed to support an active lifestyle. We’re glad they’ve become such a dependable part of your routine. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Z HongT
Verified Purchase:Yes
Really good sound quality, mind blowing when i first used it, really good price if i bought a air pods it would be much more expensive, and almost all day lasting battery life.
Response from Samsung USBy R&R, February 6, 2026
Hey Z HongT,
Thank you for sharing your feedback on the Galaxy Buds3 Pro. We're pleased to hear that you were impressed by the sound quality and battery life from the very first use. These earbuds are crafted to deliver immersive audio and reliable performance all day long. We're happy to have you as part of the Samsung community.
-Ty
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Thank you for sharing your feedback on the Galaxy Buds3 Pro. We're pleased to hear that you were impressed by the sound quality and battery life from the very first use. These earbuds are crafted to deliver immersive audio and reliable performance all day long. We're happy to have you as part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Bushnell, Florida
Expertise:Expert
Verified Purchase:Yes
I love the new posts, adjustingst the volume and muting features on the new pro 3 is really a nice step up. The sound is incredible and the active noise cancelling is so much better! I highly recommend these!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 6, 2026
Hi there Christopher Redd,
Thank you for sharing your upgrade experience with the Galaxy Buds3 Pro. It’s wonderful to hear how the new controls, volume adjustments, and mute features have enhanced your listening experience. We’re glad they’ve made such a positive impression. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your upgrade experience with the Galaxy Buds3 Pro. It’s wonderful to hear how the new controls, volume adjustments, and mute features have enhanced your listening experience. We’re glad they’ve made such a positive impression. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Danny
from El Paso, TX
Expertise:Intermediate
Verified Purchase:Yes
I've always been a big Samsung fan. And this product is no disappointment. Just having a little issue with the ear bud fittings. Other than that, the sound, the design are on point as they use to say!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 1, 2026
Howdy Danny,
Thank you for sharing your experience with this Galaxy audio product. It’s great to hear that the sound quality and design met expectations. Comfort and fit play an important role in the listening experience, especially during extended use. Please check out the online article linked below on how to get a good fit with your Galaxy Buds3 Pro so you can continue to have a great listening experience. Thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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Thank you for sharing your experience with this Galaxy audio product. It’s great to hear that the sound quality and design met expectations. Comfort and fit play an important role in the listening experience, especially during extended use. Please check out the online article linked below on how to get a good fit with your Galaxy Buds3 Pro so you can continue to have a great listening experience. Thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Enterprise, NV
Expertise:Intermediate
Verified Purchase:Yes
Just like the AirPods Pro 3's. Similar design and functionalities.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 1, 2026
What’s up Tech Dad,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. The clean design and intuitive features are designed to feel familiar while delivering a distinctly Galaxy audio experience. The way the earbuds are able to seamlessly integrate with your device makes for smooth listening and easy connection Thank you for choosing Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Buds3 Pro. The clean design and intuitive features are designed to feel familiar while delivering a distinctly Galaxy audio experience. The way the earbuds are able to seamlessly integrate with your device makes for smooth listening and easy connection Thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Port St lucie, Florida
Expertise:Expert
Verified Purchase:Yes
Great pair of wireless headphones. the only thing I wish for was that the lights could change colors. Other than that best headphones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 1, 2026
Hi Bruno Gonzalez,
Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s great to hear that the sound quality and overall performance stand out. Design elements are important for personalization, and feedback like yours shows how visual customization can further improve the listening experience. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s great to hear that the sound quality and overall performance stand out. Design elements are important for personalization, and feedback like yours shows how visual customization can further improve the listening experience. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US