Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Posted by: LaTonya
from Texas
Expertise:Expert
Verified Purchase:Yes
They're not bad sounds great. Battery is not horrible but I wish they'd stay charged longer. I like that they are very comfortable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 13, 2026
Hey there LaTonya
Thank you for sharing your thoughts on Galaxy Buds3 Pro. We're glad to hear you're enjoying the comfort and excellent sound quality. Our focus is on balancing audio performance, comfort, and extended battery life to enhance your daily listening experience. We value your feedback and appreciate you choosing Samsung.
-Ty
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Thank you for sharing your thoughts on Galaxy Buds3 Pro. We're glad to hear you're enjoying the comfort and excellent sound quality. Our focus is on balancing audio performance, comfort, and extended battery life to enhance your daily listening experience. We value your feedback and appreciate you choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Good while it lasted
on February 6, 2026
Posted by: Anonymous
from Baltimore, MD
Expertise:Expert
The buds are nice, long lasting battery and beautiful design. I do agree with others that claim they can be hard to manipulate in to your ears, or take out. Fitment is fine, but with gloves it can be a challenge to get them back in the case. That leads me to my next point, I've dropped the bud from a few feet and it will start screeching and making a static sound. Resetting the bud back in the case usually fixes this, but thought it was worth mentioning. Sound quality is good, microphone only works in the left earbud now after about a 9 months of use. It's disappointing having to switch buds to make a phone call. The noise cancelling is great, and I love the ambient sound feature. Eq profiles are nice, music sounds full and loud.
I would recommend this to a friend!
Features
5
Performance
3
Design
3
Value
4
Response from Samsung USBy R&R, February 9, 2026
Hello SammySosa,
Thank you for providing such a detailed review of your experience with the Galaxy Buds3 Pro. We’re glad to hear you enjoyed the sound quality, battery life, noise cancellation, and design. These earbuds are designed to deliver rich audio, customizable EQ settings, and advanced ambient features for everyday use. Your comments emphasize the importance of durability and easy handling for active users. We appreciate your thorough feedback and continued support for Samsung audio products. Thank you for being part of the Galaxy community.
-Ty
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Thank you for providing such a detailed review of your experience with the Galaxy Buds3 Pro. We’re glad to hear you enjoyed the sound quality, battery life, noise cancellation, and design. These earbuds are designed to deliver rich audio, customizable EQ settings, and advanced ambient features for everyday use. Your comments emphasize the importance of durability and easy handling for active users. We appreciate your thorough feedback and continued support for Samsung audio products. Thank you for being part of the Galaxy community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Durability
on February 5, 2026
Posted by: Kmoe
Expertise:Intermediate
My buds worked good for about 7 months, then the sound went out on the left ear piece and stop charging. I was sent another pair. But after a month same problem.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, February 9, 2026
Hi there Kmoe,
Thank you for sharing your experience with the Galaxy Buds3 Pro. We appreciate you taking the time to explain how the earbuds performed over time. These earbuds are designed to deliver consistent sound quality, seamless charging, and reliable daily use. Please contact our Samsung Support Team for more options regarding your left earbud, and make sure your earbud has a good connection with the pins in your charging case. We value your honesty and your continued loyalty to Samsung. Thank you for choosing Samsung and being part of our community.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. We appreciate you taking the time to explain how the earbuds performed over time. These earbuds are designed to deliver consistent sound quality, seamless charging, and reliable daily use. Please contact our Samsung Support Team for more options regarding your left earbud, and make sure your earbud has a good connection with the pins in your charging case. We value your honesty and your continued loyalty to Samsung. Thank you for choosing Samsung and being part of our community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Charging issue
on February 5, 2026
Posted by: Esteban
I had my earbuds for about a year. Now they have stopped charging. I try them in someone else's box, and they charge. I'm a little disappointed. I was hoping for the equipment to last longer.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
2
Response from Samsung USBy R&R, February 6, 2026
Greetings Esteban,
Thank you for sharing your experience with the Galaxy Buds3 Pro. We’re glad to hear that the earbuds still charge properly in another case. We understand the importance of long-term reliability for daily use. You can purchase just the case for your earbuds, but other options might be available. Samsung products are covered against manufacturing defects in material and workmanship for a limited 12-month warranty, with specific coverage periods for each product. Additionally, Samsung Care+ provides extended protection and support on eligible devices. If you're enrolled in Samsung Care+, contact our Samsung Support Team to explore your options. We’re here to help you. Thanks for choosing Samsung and being part of our community.
Galaxy Buds3 Pro Charging Case
https://www.samsung.com/us/mobile-accessories/buds/galaxy-buds3-pro-charging-case-sku-ep-qr630cwegus/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. We’re glad to hear that the earbuds still charge properly in another case. We understand the importance of long-term reliability for daily use. You can purchase just the case for your earbuds, but other options might be available. Samsung products are covered against manufacturing defects in material and workmanship for a limited 12-month warranty, with specific coverage periods for each product. Additionally, Samsung Care+ provides extended protection and support on eligible devices. If you're enrolled in Samsung Care+, contact our Samsung Support Team to explore your options. We’re here to help you. Thanks for choosing Samsung and being part of our community.
Galaxy Buds3 Pro Charging Case
https://www.samsung.com/us/mobile-accessories/buds/galaxy-buds3-pro-charging-case-sku-ep-qr630cwegus/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
BEST EARBUDS!!!
on February 5, 2026
Posted by: sruli
Expertise:Intermediate
Best Earbuds on the market!!! Very good sound and just feels amazing!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 6, 2026
Hello sruli,
Thank you for your enthusiastic feedback on the Galaxy Buds3 Pro. We're delighted to hear how much you enjoy the rich sound quality and comfortable fit. Crafted for immersive audio and all-day comfort, these earbuds elevate every experience. We’re glad they’ve left such a positive impression. Thank you for being part of the Samsung family.
-Ty
Samsung Support
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Thank you for your enthusiastic feedback on the Galaxy Buds3 Pro. We're delighted to hear how much you enjoy the rich sound quality and comfortable fit. Crafted for immersive audio and all-day comfort, these earbuds elevate every experience. We’re glad they’ve left such a positive impression. Thank you for being part of the Samsung family.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2
Doesn't charge it
on February 3, 2026
Posted by: Pablo
Good sound but after a few months I can't change it anymore.
Response from Samsung USBy R&R, February 5, 2026
Hey Pablo,
Thank you for sharing your experience. Galaxy Buds3 Pro are engineered to provide rich sound, balanced audio, and immersive listening for music, calls, and media. If one or both earbuds aren't charging, it could be due to the charging case. Ensure the earbuds are properly seated and aligned in the case. Also, verify you're using an approved charger, use the included USB cable and a Samsung-approved wall adapter (sold separately). Alternatively, the earbuds are compatible with select Samsung QI-enabled wireless charging pads or phones with PowerShare. Check the charging contacts for debris, clean both the contacts inside the case and on the earbuds regularly. Dust, wax, or buildup can hinder charging over time. Refer to our guide on cleaning your earbuds and our online resources on charging your Galaxy Buds, linked below. Samsung products are protected against manufacturing defects under the limited 12-month warranty for each item. You can also opt for Samsung Care+ on eligible devices for extended coverage. Long-term performance is vital for satisfaction, and your feedback helps us understand how daily use affects accessories. We appreciate your perspective as part of our ongoing dedication to quality and innovation. Thank you for being a Samsung customer.
How to clean your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001320/
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
-Ty
Samsung Support
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Thank you for sharing your experience. Galaxy Buds3 Pro are engineered to provide rich sound, balanced audio, and immersive listening for music, calls, and media. If one or both earbuds aren't charging, it could be due to the charging case. Ensure the earbuds are properly seated and aligned in the case. Also, verify you're using an approved charger, use the included USB cable and a Samsung-approved wall adapter (sold separately). Alternatively, the earbuds are compatible with select Samsung QI-enabled wireless charging pads or phones with PowerShare. Check the charging contacts for debris, clean both the contacts inside the case and on the earbuds regularly. Dust, wax, or buildup can hinder charging over time. Refer to our guide on cleaning your earbuds and our online resources on charging your Galaxy Buds, linked below. Samsung products are protected against manufacturing defects under the limited 12-month warranty for each item. You can also opt for Samsung Care+ on eligible devices for extended coverage. Long-term performance is vital for satisfaction, and your feedback helps us understand how daily use affects accessories. We appreciate your perspective as part of our ongoing dedication to quality and innovation. Thank you for being a Samsung customer.
How to clean your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001320/
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Hard to grab
on February 2, 2026
Posted by: Jayy
I like the sound quality, but the design triangular makes it very difficult to grab, also, there is no way you make it fit comfortably, fit tests fail always. If they don't want to do round, hexagonal can be much better. So, noise cancelation doesn't work very well because of the fit.
Response from Samsung USBy R&R, February 4, 2026
Hey Jayy,
Thank you for your feedback on the Galaxy Buds3 Pro. Sound quality remains a central feature of the Galaxy Buds series, and fit significantly influences audio performance and noise cancellation. Design choices explore new methods for comfort and ease of handling, with insights like yours helping us understand how ergonomics and shape affect real-world use. We always appreciate user feedback to refine our designs and identify more functional structures. Thank you for contributing; you are an important part of the Samsung community.
-Ty
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Thank you for your feedback on the Galaxy Buds3 Pro. Sound quality remains a central feature of the Galaxy Buds series, and fit significantly influences audio performance and noise cancellation. Design choices explore new methods for comfort and ease of handling, with insights like yours helping us understand how ergonomics and shape affect real-world use. We always appreciate user feedback to refine our designs and identify more functional structures. Thank you for contributing; you are an important part of the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2
They sound great the battery life isn't even close
on February 2, 2026
Posted by: zerocool4076
Expertise:Expert
Be here but sounds great but the battery life is very bad the only last three to four hours before they completely die
Features
4
Performance
2
Design
5
Value
4
Response from Samsung USBy R&R, February 3, 2026
Hello zerocool4076,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We recognize that battery life is crucial to your daily listening, and your feedback helps us see how usage habits and expectations differ among users. The Galaxy Buds3 Pro offer up to 26 hours of playback on a single charge, which can extend to 30 hours with the case fully charged. If your earbuds quickly lose power, try storing them in the case with the cover closed when not in use. You can also adjust notification settings via the Galaxy Wearable app on your connected phone and ensure your earbuds' software is current. For more details, check our online guide linked below. The Buds3 Pro are built to deliver high-quality sound with smart features that improve your experience with music, calls, and media all day long. Thank you for choosing Samsung.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We recognize that battery life is crucial to your daily listening, and your feedback helps us see how usage habits and expectations differ among users. The Galaxy Buds3 Pro offer up to 26 hours of playback on a single charge, which can extend to 30 hours with the case fully charged. If your earbuds quickly lose power, try storing them in the case with the cover closed when not in use. You can also adjust notification settings via the Galaxy Wearable app on your connected phone and ensure your earbuds' software is current. For more details, check our online guide linked below. The Buds3 Pro are built to deliver high-quality sound with smart features that improve your experience with music, calls, and media all day long. Thank you for choosing Samsung.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US