Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Posted by: Walker
from Gadsden Alabama
Expertise:Expert
Verified Purchase:Yes
Amazing I brought it for my wife and she loves it it's a good stuff
Features
5
Performance
5
Value
5
Response from Samsung USBy R&R, February 25, 2026
Howdy Walker,
Thank you for taking the time to share your thoughts on the Galaxy Buds 3 Pro. We're thrilled to hear that your wife is enjoying the enhanced audio quality. With fantastic features like Galaxy AI and customizable touch controls, the possibilities are endless. We hope your wife appreciates how the Buds3 Pro combine comfort, sound quality, and everyday convenience. Thank you for being part of the Samsung community!
-Ty
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Thank you for taking the time to share your thoughts on the Galaxy Buds 3 Pro. We're thrilled to hear that your wife is enjoying the enhanced audio quality. With fantastic features like Galaxy AI and customizable touch controls, the possibilities are endless. We hope your wife appreciates how the Buds3 Pro combine comfort, sound quality, and everyday convenience. Thank you for being part of the Samsung community!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Epic fail
on February 19, 2026
Posted by: Derek
Expertise:Expert
Although the very first day was great. Sounded great and connected perfect. A couple of days later I go to use them. Well the right earbud no longer would connect. Although putting in the case close then open in attempt to make it connect it failed. I put the left in closed the case and that was the last time either would connect. I have attempted the pairing using the button on the case. All attempts to make them connect again have failed. Only had the ear buds 3 days. This has been the worst experince with a Samsung product. Samung needs to focus on just phones and tabs. All other products need to be discontinued.
Features
3
Performance
1
Design
1
Value
2
Response from Samsung USBy R&R, February 25, 2026
Hey Derek,
Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. These earbuds are designed to deliver strong connectivity, high-quality sound, and seamless integration with Galaxy devices. If you're having trouble connecting your phone to your Galaxy Buds3, you can usually fix the issue by following a few simple steps.
First, make sure your connected device is up to date. Restart the device your earbuds are connected to, such as your phone, tablet, TV, or computer, by turning it off and then back on. Next, check for any software updates on your device, as it might need one for a proper connection.
If these steps don’t resolve the concern, try restarting your earbuds, resetting the Bluetooth connection, or updating the Galaxy Wearable app, since these actions often fix connectivity problems.
If you need more help, please contact our Samsung Support Team, and we’ll be happy to assist you. Your feedback highlights the importance of dependable performance from the start, and we appreciate you as a valued Samsung customer.
Samsung earbuds don't connect or won't stay connected
https://www.samsung.com/us/support/troubleshoot/TSG10007439/
-Ty
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Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. These earbuds are designed to deliver strong connectivity, high-quality sound, and seamless integration with Galaxy devices. If you're having trouble connecting your phone to your Galaxy Buds3, you can usually fix the issue by following a few simple steps.
First, make sure your connected device is up to date. Restart the device your earbuds are connected to, such as your phone, tablet, TV, or computer, by turning it off and then back on. Next, check for any software updates on your device, as it might need one for a proper connection.
If these steps don’t resolve the concern, try restarting your earbuds, resetting the Bluetooth connection, or updating the Galaxy Wearable app, since these actions often fix connectivity problems.
If you need more help, please contact our Samsung Support Team, and we’ll be happy to assist you. Your feedback highlights the importance of dependable performance from the start, and we appreciate you as a valued Samsung customer.
Samsung earbuds don't connect or won't stay connected
https://www.samsung.com/us/support/troubleshoot/TSG10007439/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Design flaws
on February 19, 2026
Posted by: Lobo
They are really really good headphones I like them a lot but I really hate how low the battery life on these things if you use any other mode than standard, and then 1/5 five times one side won't charge over night. It gets annoying when I come into work expecting a full charge only to have one earbud at 15%.
Features
4
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R, February 23, 2026
Hey there Lobo,
Thank you for sharing your feedback on the Galaxy Buds3 Pro. These earbuds are designed to deliver immersive sound, advanced noise control, and seamless connectivity across devices. Samsung is continuously improving power management and charging performance to ensure a consistent listening experience throughout the day. Thanks for being a Samsung customer.
-Ty
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Thank you for sharing your feedback on the Galaxy Buds3 Pro. These earbuds are designed to deliver immersive sound, advanced noise control, and seamless connectivity across devices. Samsung is continuously improving power management and charging performance to ensure a consistent listening experience throughout the day. Thanks for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
The BEST Earbuds I've Ever Owned!
on February 18, 2026
Posted by: Mikki R
from GA
Expertise:Expert
My husband surprised me with these for Christmas and they are AMAZING! I really wasn't expecting them since I still have the red Galaxy buds pro that were purchased with my S20 Fe back in 2021 but whew! I love all the features, the sound quality is top-notch! The bass on these are crazy, and the battery life is superior. I had no issues connecting them to my phone! I don't like bulky ear pieces so these being light weight is a bonus! Sometimes I can easily forget them being in my ear if not for the sound, lol! And they look so sleek and shiny! I keep teasing my husband about how he got them to match my silver '20 Honda Accord! But of course, that's because they didn't have these in my favorite color - RED! I absolutely love these!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 19, 2026
Hey there Mikki R,
Thank you for your wonderful feedback on the Galaxy Buds3 Pro. We are delighted to hear that you enjoy the sound quality, lightweight design, and sleek appearance. Designed to combine style with exceptional performance, the Buds3 Pro provide a standout experience every day. We appreciate you being a Samsung customer.
-Ty
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Thank you for your wonderful feedback on the Galaxy Buds3 Pro. We are delighted to hear that you enjoy the sound quality, lightweight design, and sleek appearance. Designed to combine style with exceptional performance, the Buds3 Pro provide a standout experience every day. We appreciate you being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Arean00
Verified Purchase:Yes
Earbud pro have issues with charging, work good with Samsung phones
Response from Samsung USBy R&R, February 19, 2026
Greetings Arean00,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We're delighted to hear that you're enjoying the seamless connection with Samsung devices and the immersive sound experience. Designed for comfort and everyday convenience, the Buds3 Pro are made to complement the Galaxy ecosystem.
If one or both of your Galaxy earbuds are not charging or turning on, the concern may be with the earbuds themselves or the charging case. Using an unapproved charger can cause charging malfunctions and may also damage the earbuds. To troubleshoot, try fully charging the case, checking the earbuds for damage, or restarting them.
For more detailed assistance, please refer to our online guide linked below. If you need further help with your earbuds' charging issues, feel free to reach out to our Samsung Support Team. We appreciate your involvement in the Samsung community!
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-do-not-turn-on
-Ty
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Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We're delighted to hear that you're enjoying the seamless connection with Samsung devices and the immersive sound experience. Designed for comfort and everyday convenience, the Buds3 Pro are made to complement the Galaxy ecosystem.
If one or both of your Galaxy earbuds are not charging or turning on, the concern may be with the earbuds themselves or the charging case. Using an unapproved charger can cause charging malfunctions and may also damage the earbuds. To troubleshoot, try fully charging the case, checking the earbuds for damage, or restarting them.
For more detailed assistance, please refer to our online guide linked below. If you need further help with your earbuds' charging issues, feel free to reach out to our Samsung Support Team. We appreciate your involvement in the Samsung community!
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-do-not-turn-on
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Product!
on February 17, 2026
Posted by: Annular
I've had mine for about a year and a half. I haven't had any problems. They fit nice and feel good. I wear them for hours and they are very comfortable. They sound great, battery life get's me through a whole day at work. Granted I have chargers at work and in the car so I do charge intermittently, when I'm not using them, but I've never had a problem. I love the noise cancellation. I use this feature at the skating rink and I can hear my music clearly without any leaking from my surroundings.
I would recommend this to a friend!
Value
5
Response from Samsung USBy R&R, February 20, 2026
Hi Annular,
Thank you for sharing your long-term experience. It’s great to hear how the Galaxy Buds3 Pro offer lasting comfort, dependable battery life, and clear sound during both your work and active moments. Features like Active noise cancelling and comfortable design help create an immersive listening experience. We appreciate your engagement with the Samsung community.
-Ty
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Thank you for sharing your long-term experience. It’s great to hear how the Galaxy Buds3 Pro offer lasting comfort, dependable battery life, and clear sound during both your work and active moments. Features like Active noise cancelling and comfortable design help create an immersive listening experience. We appreciate your engagement with the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Great Half of the Time
on February 17, 2026
Posted by: franklin
from Chicago, IL
Expertise:Intermediate
I want to love these earbuds but they are a very mixed bag.
Biggest upsides - 1) the touch controls work great! 2) All sound comes through very clear. everything from music to the boosted ambient sounds. These have made hikes more fun because I can hear more critters. 3) I got a great deal on trading in my old earbuds. 4) The battery lasts all day with constant use for work calls and the active noise canceling
Biggest downsides - 1) They do not stay in my ear. I have tried all the different size rear tips and none of them have helped. its been hard to want to keep using them. 2) They have started to take a long time to connect to my devices, mostly my cell phone (S22 Ultra). I have not even had these long.
Biggest downsides - 1) They do not stay in my ear. I have tried all the different size rear tips and none of them have helped. its been hard to want to keep using them. 2) They have started to take a long time to connect to my devices, mostly my cell phone (S22 Ultra). I have not even had these long.
Over all I am not totally dissatisfied with my purchase. but i honestly wish i still had the galaxy buds 2 pro. they fit way better and stayed in my ear. I only got rid of them because they had almost zero battery life left. I would be careful buying these if earbuds don normally work in your ears.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
2
Value
2
Response from Samsung USBy R&R, February 17, 2026
Hi franklin,
Thank you for sharing your detailed experience with your Galaxy Buds3 Pro. We’re glad to hear you’re enjoying your Galaxy earbuds overall and that you’re a long-time fan coming from the Galaxy Buds2 Pro, which are also excellent. You mentioned that the wear of the Galaxy Buds3 Pro has been a downside for you. Properly wearing your earbuds is important for several reasons: it improves sound quality, provides a comfortable fit, and helps keep them secure in your ears. Incorrect wear can cause discomfort, sound leaks, and increase the risk of falling out. No one wants to lose an earbud, especially while jogging, so ensure they are worn correctly. The Galaxy Buds3 Pro come with different-sized ear tips. First, make sure you select the right size for your ears; they should fit snugly without gaps. This prevents sound leaks and delivers the best audio experience. If you need help changing the tips, consult our guide for the Buds3 Pro tips. Once you've fitted your earbuds, check the bottom for directional marks, labeled L and R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Angle the earbuds slightly so the microphone points toward your mouth instead of straight down. Adjust by rotating them until the fit feels right. You can also run an earbud fit test to confirm proper fit. For more tips on fitting your Galaxy Buds3 Pro, see the online article linked below. To enhance your connection, try clearing your Bluetooth cache. Reset Bluetooth data by opening Settings, navigating to Apps, tapping the sort icon (down arrow with three vertical bars), selecting Show system apps, then tapping OK. Locate Bluetooth, then Storage, and tap Clear data, confirming with OK. You'll need to reconnect your Bluetooth device and any others previously paired. For additional troubleshooting and connection help, see the links below. Thank you for your feedback. We value you as a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
Bluetooth device won't stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01209182/
-Ty
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Thank you for sharing your detailed experience with your Galaxy Buds3 Pro. We’re glad to hear you’re enjoying your Galaxy earbuds overall and that you’re a long-time fan coming from the Galaxy Buds2 Pro, which are also excellent. You mentioned that the wear of the Galaxy Buds3 Pro has been a downside for you. Properly wearing your earbuds is important for several reasons: it improves sound quality, provides a comfortable fit, and helps keep them secure in your ears. Incorrect wear can cause discomfort, sound leaks, and increase the risk of falling out. No one wants to lose an earbud, especially while jogging, so ensure they are worn correctly. The Galaxy Buds3 Pro come with different-sized ear tips. First, make sure you select the right size for your ears; they should fit snugly without gaps. This prevents sound leaks and delivers the best audio experience. If you need help changing the tips, consult our guide for the Buds3 Pro tips. Once you've fitted your earbuds, check the bottom for directional marks, labeled L and R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Angle the earbuds slightly so the microphone points toward your mouth instead of straight down. Adjust by rotating them until the fit feels right. You can also run an earbud fit test to confirm proper fit. For more tips on fitting your Galaxy Buds3 Pro, see the online article linked below. To enhance your connection, try clearing your Bluetooth cache. Reset Bluetooth data by opening Settings, navigating to Apps, tapping the sort icon (down arrow with three vertical bars), selecting Show system apps, then tapping OK. Locate Bluetooth, then Storage, and tap Clear data, confirming with OK. You'll need to reconnect your Bluetooth device and any others previously paired. For additional troubleshooting and connection help, see the links below. Thank you for your feedback. We value you as a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
Bluetooth device won't stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01209182/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
terrible battery life
on February 16, 2026
Posted by: DJGJ
Expertise:Intermediate
battery is terrible drains when not in use at a rapid pace compared to previous generations , sound quality is just ok for the price, i honestly would not recommend these, only positive i can give is the ease of connectivity to samsung devices.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R, February 17, 2026
Hey there DJGJ,
Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. We appreciate your positive note on their easy connectivity within the Galaxy ecosystem. However, we understand your concern regarding battery life. Whether it's an early morning workout or late-night studying, you want your earbuds' battery to last as long as you do. We’re here to share tips on charging, maximizing battery life, and preventing damage. A few simple adjustments can help conserve power so your earbuds last when you need them most. Try these tips: Keep earbuds in the charged case with the cover closed when not in use. Adjust notification settings via the Galaxy Wearable app on your connected phone. Ensure your earbuds are properly seated in their case and that the case itself is charged. Use only genuine Samsung chargers and cables for charging. For more battery-saving tips, check out our linked guide. Thanks for reaching out and for choosing Samsung!
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
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Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. We appreciate your positive note on their easy connectivity within the Galaxy ecosystem. However, we understand your concern regarding battery life. Whether it's an early morning workout or late-night studying, you want your earbuds' battery to last as long as you do. We’re here to share tips on charging, maximizing battery life, and preventing damage. A few simple adjustments can help conserve power so your earbuds last when you need them most. Try these tips: Keep earbuds in the charged case with the cover closed when not in use. Adjust notification settings via the Galaxy Wearable app on your connected phone. Ensure your earbuds are properly seated in their case and that the case itself is charged. Use only genuine Samsung chargers and cables for charging. For more battery-saving tips, check out our linked guide. Thanks for reaching out and for choosing Samsung!
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US