Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
2
bad connection to windows and Samsung phone
on March 26, 2026
Posted by: Raluca
disappointing product. I had before live buds and they were great. Never had issues with connecting them to window, phone or any other device. These one, Buds3 pro are a nightmare. half of the days do not want to connect to windows even are not connected to other device, not even paired or if they connect, the sound is not coming by, or only from some applications When connecting to phone, also a Samsung, loose connection by their own will.
Response from Samsung USBy R&R, April 6, 2026
Hello Raluca,
Thank you for your feedback regarding your Galaxy Buds3 Pro. Connectivity is crucial for an optimal experience, and many users appreciate how Galaxy Buds seamlessly integrate across devices for daily use. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for your feedback regarding your Galaxy Buds3 Pro. Connectivity is crucial for an optimal experience, and many users appreciate how Galaxy Buds seamlessly integrate across devices for daily use. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Works well
on March 25, 2026
Posted by: Catjoe
[This review was collected as part of a promotion.] Device is great. It is not very comfortable and drops from my ear often. I prefer the style that fits over the back of your ear. It's more secure.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
As always can't go wrong with Samsung products!
on March 24, 2026
Posted by: Flecklee
[This review was collected as part of a promotion.] Great sound solid bass and clear phone experience!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product to align with your other Samsung dev
on March 24, 2026
Posted by: TheAP3
[This review was collected as part of a promotion.] I use this along with my Samsung Galaxy phone for everything from work, gym and personal. It never slips out of position and the noise canceling is top tier. Lasts long for how much I use it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Junk
on March 24, 2026
Posted by: Blur
from Indiana
Expertise:Expert
Device only lasted about 3 months, a single drop on the floor instantly killed the left earbud. They were good while they lasted, but they are junk in terms of built quality.
Features
3
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R, March 25, 2026
Hello Blur,
Thanks for sharing your experience with the Galaxy Buds3 Pro. These earbuds are made to deliver immersive sound and a smooth listening experience all day long.
As you may know, Samsung products come with a 12-month warranty covering manufacturing defects in materials and workmanship. We also offer the option to add extra coverage with Samsung Care+ for eligible devices, which provides extended protection and additional support.
If you need additional help, please contact our Samsung Support Team. We are here to assist you. Thank you for being a valued Samsung customer.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your experience with the Galaxy Buds3 Pro. These earbuds are made to deliver immersive sound and a smooth listening experience all day long.
As you may know, Samsung products come with a 12-month warranty covering manufacturing defects in materials and workmanship. We also offer the option to add extra coverage with Samsung Care+ for eligible devices, which provides extended protection and additional support.
If you need additional help, please contact our Samsung Support Team. We are here to assist you. Thank you for being a valued Samsung customer.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds Ever
on March 24, 2026
Posted by: Bordumm
[This review was collected as part of a promotion.] Easy to use. Long lasting battery life. Great voice commands. Perfect for any occasion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good buds for long term use
on March 24, 2026
Posted by: krispykripps
[This review was collected as part of a promotion.] It is a good product and my daily driver. Clear during calls and easy switching between devices too.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
High quality headphones
on March 23, 2026
Posted by: Suckafree730
[This review was collected as part of a promotion.] Just upgraded my headphones from bud 2 and these are great . I love the design of the case and the quality is very exceptional. Very comfortable with a luxury feel I think im going pro from now on . Top shelf quality headphones at a great price samsung is doing a great job on these .
Value
5
Written by a customer while visiting Samsung US