Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,802 Reviews)
Rating breakdown 14,802 reviews
5 Stars
10,177
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Posted by: Pahutski
from New york
Expertise:Expert
Verified Purchase:Yes
The sound of the headphones are nice with plenty of bass if your in a normal environment however doing yard work such as weed trimming the noise cancellation makes a hurtful cut in and out noise
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy Social Commerce, July 26, 2024
Hey there Pahutski, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We completely understand how important your buds are to you and using the ANC feature. We have provided links to two articles to help you troubleshoot this matter at your convenience. We have also included a link to the Samsung Support Team to offer additional assistance and help you resolve this matter. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
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Samsung Community
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Facebook
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Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Woodbridge, New Jersey
Expertise:Intermediate
Verified Purchase:Yes
Buds3 pro is the best ear tips, it's fit in my ear comfortable all day long. Also you can control it by your voice.
I trade with my buds2 pro.if you have a Samsung Galaxy s24 pro phone? You should get this buds3 pro.
I trade with my buds2 pro.if you have a Samsung Galaxy s24 pro phone? You should get this buds3 pro.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Akik
from Austin, TX
Expertise:Intermediate
Verified Purchase:Yes
Quality product with excellent battery life and sound quality. I really like them!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Jay G
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
Love the fit and style, coming from the buds pro that occasionally fell out of my ear while doing various activities these seem to be more comfortable and snug in the ear, would recommend to anyone who wants a better sound and fit,Thank you!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Lesley
from Tennesee
Expertise:Intermediate
Verified Purchase:Yes
Love the stem design and case because the esrbuds no long fall out of my ears when i smile or laugh.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Stacy
from Illinois
Expertise:Intermediate
Verified Purchase:Yes
Love the design. These stay in my ears much better than my buds2 pros did.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
My medium eartip ripped after trying to replace with the bigger ones. It took an hour to take the plastic piece stuck on the earbud. The eight earbud metal mesh has a slight gap and the right earbud blade light is brighter than the left one.
Response from Samsung USBy Social Commerce, July 30, 2024
Hi there Eleazar Williams, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how frustrating it must be to have a brand new device that is not operating as intended or expected. We have provided links to an article to help with the process to change out the ear tips of the device without complication. We have also provided links to the Samsung Support Team and your warranty information to help you work towards a resolution for this matter. Thank you for being a Samsung customer. -Elizabeth
How to change the Samsung Galaxy Buds3 Pro eartips
https://www.samsung.com/uk/support/mobile-devices/how-to-change-the-samsung-galaxy-buds3-pro-eartips/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
How to change the Samsung Galaxy Buds3 Pro eartips
https://www.samsung.com/uk/support/mobile-devices/how-to-change-the-samsung-galaxy-buds3-pro-eartips/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Posted by: R Rosen
Expertise:Intermediate
Verified Purchase:Yes
Great upgrade from previous version. Noise canceling is amazing for earbuds. Connects quickly to phone for calls. So far my favorite ear buds out.
Written by a customer while visiting Samsung US