Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,802 Reviews)
Rating breakdown 14,802 reviews
5 Stars
10,177
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Posted by: Tre H
from Detroit
Expertise:Expert
Verified Purchase:Yes
They do not fit in the ears correctly at all. Many many errors with phone connectivity. I think this was a mistake
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
3
Response from Samsung USBy Social Commerce, July 26, 2024
Hey there Tre H, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you with the fit of your earbuds for security and comfort. We recommend trying the additional eartips included with your device to help with the security of the fit. We have also provided a link to an article to help you with these redesigned earbuds. We also recommend performing a fit test while wearing the earbuds and connected to the Samsung Wearables App. We also have provided a link to an article to help with the Bluetooth connection of your earbuds. Lastly, we have provided a link to the Samsung Support Team if this experience continues. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Larryzplace
from Northwest Burbs of Chicago
Expertise:Intermediate
Verified Purchase:Yes
First set of ear buds I have owned... Just getting used to them...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Bharath
from South carolina
Expertise:Expert
Verified Purchase:Yes
These are my first samsung buds and I never switching to other brands again.
The sound quality and the noise cancellation are dope. Simply loved it.
Love to try all samsung products.
The sound quality and the noise cancellation are dope. Simply loved it.
Love to try all samsung products.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sounds, easy to set up and they look nice
on July 26, 2024
Posted by: David
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
When I first saw them, I thought they would be uncomfortable, but they fit perfectly, they were easy to set up, and I was able to customize the equalizer for my personalized sound. I probably need to spend more time with the instructions, because I haven't figured out how to use the sides to change volume, skip songs, etc, but that is because I just put them in my ear and started running with them.
Nice product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: TerrellMK8
Expertise:Expert
Verified Purchase:Yes
Phenomenal ear buds!
Love the design, and features. Sound is amazing and noise cancelation features work as they should.
Love the design, and features. Sound is amazing and noise cancelation features work as they should.
The case and clip case go great together.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Buds3pro owner
from South Dakota
Expertise:Expert
Verified Purchase:Yes
These are fantastic so far. Sound great. Noise canceling is superb. All the fantastic features work great so far with my Galaxy S23 Ultra. Keep up the great work Samsung. You have me as a customer for life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Guerilla_rev
from Orlando
Expertise:Expert
Verified Purchase:Yes
These are the worst earbuds I've ever used for running. Forcing the pinch barely works, and when it does, your rubbing movement will absolutely pull these out of your ears. The sensors for the actions work about as often as a home printer and they feel extremely cheap. I don't know what else to say except this is the worst iteration of this product, having owned then all, and I'll never buy another pair.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
3
Response from Samsung USBy Social Commerce, July 30, 2024
Hi there Guerilla_rev, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important your earbuds are to you every day for a range of activities. We understand that the new pinch feature can take some getting used to after using the previous version touch settings. We have provided a link to the full device manual to help you with all of the features and capabilities of your device, and the Samsung Support Team. These experts can work with you through chat to align your device to your needs, and ensure your earbuds are operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Sam Sang
from Indianapolis, Indiana
Expertise:Intermediate
Verified Purchase:Yes
Wayyy more comfortable and stable than previous designs. The pinch gestures took some time to get used to, but now I like it and accidentally touches are virtually nonexistent now.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US