Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,804 Reviews)
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,423
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Posted by: Delegate725
Verified Purchase:Yes
Really like the sound, controls on blades are too easy to trigger in reseating bud in ear.
Response from Samsung USBy Social Commerce, July 31, 2024
Hello Delegate725, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important an uninterrupted listening experience is to you every day. We would be happy to help you with the fit to help ensure you don't have unnecessary adjustments needing to be made. We have provided a link to an article about optimal placement of the earbuds as well as a video to change the ear tips if you need a different size. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Jillykt
from ATL
Expertise:Intermediate
Verified Purchase:Yes
The latest and the greatest are really just kind of so-so. The sound is ok but nothing better than any other brand. The pinch control is awkward if you have nails. And WHY don't they allow simultaneous connection to two devices?!? Really disappointed.
Features
3
Performance
3
Design
3
Response from Samsung USBy Social Commerce, July 31, 2024
Hey Jillykt, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love to help you troubleshoot any features or aspects of your device that are not meeting your expectations. The new pinch feature can take some time getting used to if you have been accustomed to the tap feature from previous Galaxy Buds. We have provided a linkto the full device manual and the Samsung Support Team. The manual can assist you with the features available and help you adjust the settings to align to your preferences. The Samsung Support Team can offer additional assistance if any aspect of your earbuds are not functioning as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: RockyRob
from Cheboygan, MI
Expertise:Intermediate
Verified Purchase:Yes
First off, they sound great. I did have trouble removing the tips to change to a larger size. I don't think the ANC is as good as the previous ones. The sound is better though. The tips fold inside out when I remove them and I wonder how long they will last.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Chachi
from New Hampshire
Expertise:Expert
Verified Purchase:Yes
Really good sounds, the design is comfortable to wear on my ear.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Charlie
Verified Purchase:Yes
I love these buds. Good fit (even while moving around a bit). Sounds great! But there are small features I find myself using a lot like saying "play music" or "next song" works pretty well, and I don't need to pull out my phone!
Written by a customer while visiting Samsung US
Posted by: Rmar
from Mcallen, TX
Expertise:Intermediate
Verified Purchase:Yes
Great sound, but I don't like the stem controls. They are not intuitive and hard to manage.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Jazz F
from Texas
Expertise:Intermediate
Verified Purchase:Yes
I know the issues going on with these, but just wanted to say mine have been great. Love the design change and tech improvements.
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Miie
from Seattle
Expertise:Expert
Verified Purchase:Yes
Honestly, they have been phenomenal. I have owned the original Galaxy Buds and Buds 2 Pro. These are far superior in fit and sound. I read a couple of reviews that gave the Buds 2 pro more kudos and I just don't see it. These fit great only takes a little to get used to the controls as I have never had stem earbuds. Great purchase
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US