I appreciate the quality that Samsung provides in their products. However, I believe that the design could have been improved. It does not feel like the typical Samsung earbuds that I have used in the past.
After eagerly awaiting the release of these earbuds, when I finally received them I was highly disappointed and returned them. I opened the box for the buds and attempted to change to a different size ear tip which caused the rubber to rip off. Known manufacturing issue for all of the new Pros that came out and it just shows the lack of testing that went into to this equipment. Really sad.
No, I would not recommend this to a friend.
Design
1
Value
1
Response from Samsung USBy Social Commerce, July 31, 2024
Hello Brian, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the optimal and ideal fit of your earbuds are to your usage and enjoyment. We have provided a link to a video to help you with the steps to change out the eartips to the ones that best fit your ears. We have also provided a link to the Samsung Support Team to offer additional assistance or if you would like to discuss this matter further. Thank you for being a Samsung customer. -Elizabeth Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
These earbuds are amazing. The sound quality is outstanding and they fit very comfortably in my ears. I use them for the gym and riding my bike and I have had no issues with them.