Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4 out of 5
4.4
(14,804 Reviews)
Open Ratings Snapshot
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,423
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,529
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
4 out of 5
4
Very good!
on July 27, 2024
Posted by: Jesus
from Indiana
Verified Purchase:Yes
They sounds great, last very long, and have great features but i am not the biggest fan of the stem design of the buds.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Supreme Surround Sound
on July 27, 2024
Posted by: Jessica
Verified Purchase:Yes
These buds are amazing! The sound on them for streaming movies and music sounds like you are in a theater.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great but!
on July 27, 2024
Posted by: jmonteiro829
Verified Purchase:Yes
Sound great and fit well except I have ripped 2 of the tips and can no longer use the small or medium sizes. I am currently running small in the right ear and medium in the left.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Amazing product
on July 27, 2024
Posted by: Kevin
from Miami, FL
Expertise:Expert
Verified Purchase:Yes
This amazing product is a 10 when you use it with android, I didn't probe it with another phone than my S22 but with mine works perfectly. The only problem is that the compatibility with windows is not good enough yet. I hope that the next version does. That's why I give it 4 and no 5. Just Multiplatform compatibility and switching.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
They're good
on July 27, 2024
Posted by: Renee
from New York
Expertise:Beginner
Verified Purchase:Yes
Not exactly what I was expecting. Overall great sound. They look stylish. I'm a big fan of the stems. For my first pair of noise cancelling earbuds, they blew me away. Even with that, the adaptive sound needs some work. I work in a garage around buses and by no means use them for ear protection, but when air releases from a pressure valve it creates intense LOUD feedback through the earbuds, which then proceed to adapt to get quieter. This is a frequent and normal process for public transit buses, so I could only imagine walking past one on the street or while at a bus stop peacefully listening to music trying to block out the cityscape when bam, intense haptic feedback. The medium sized tips did break off. The silicone detached from the base as I attempted to pull it off per the instructional video. The small sized tips fit well so I won't be trying again. The buds are bigger than I am used to, I feel the need to constantly adjust them because they slowly slip out of place, breaking the seal, but they haven't fallen out yet. I'll have to buy 3rd party ear tips which is a little disappointing. One last thing, I wish there was a Setting to pick up on people talking to me, then adapt to ambient, instead of me having to speak "What did you say?" Just so I can hear them. Yes I can hold the stem for a few seconds but it just feels like I shouldn't have to do this and in those seconds I already missed half of what they said anyway. Not bad buds but much to be desired. I'm just glad I didn't pay full price for them.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, July 31, 2024
Hey there Renee, we appreciate your feedback on your Ssamsung Galaxy Buds3 Pro. We understand how important the audio quality of your device is to you, and we would be happy to help you maximize your experience with your earbuds. We have provided a link to an article to help you with the popping and feedback you mention experiencing. We have also included a link to the Samsung Support Team if this experience continues or you would like any assistance with features and settings of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Ear tips are bad bad quality
on July 27, 2024
Posted by: John
Expertise:Expert
Verified Purchase:Yes
Sound is great. Fit is good. But unfortunately several rubber ear buds ripped when removing them the way samsung instructed. Very disappointing considering samsung is supposed to be a premium brand and charges a premium price.
Response from Samsung USBy Social Commerce, July 31, 2024
Hello John, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are pleased with the audio quality and fit of your earbuds. We have provided a link to the Samsung Support Team if you would like to discuss the matter of the eartips included with your device further. Please, don't hesitate to reach out to us again at any time with questions or additional feedback on your Samsung products. Thank you for being a loyal Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall great
on July 27, 2024
Posted by: Kent
from Vermont
Expertise:Intermediate
Verified Purchase:Yes
I miss the feel of the my old Samsung buds 2 but the sound on these are top notch and they are comfortable. The only real issue is that the "pinch" controls are strange to use
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Buds pro Silver
on July 27, 2024
Posted by: Elphoche
from Vidalia, GA
Expertise:Intermediate
Verified Purchase:Yes
My greatest concern was how well it would fit and if it would wobble when I am the gym. It passed that test. I love the clarity and immersive sound, which is very comparable to what I get from my Sony headphone. Although the ANC is not on the same level as that of the headphone which clamps over the ear, I will still buy this if I have to because I was very impressed.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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