Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,803 Reviews)
Rating breakdown 14,803 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Posted by: J funk
from Dallas
Expertise:Intermediate
Verified Purchase:Yes
AI functionality only on certain phones :( Samsung didnt make it clear that the translator function wouldnt work on my s23 ultra.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Social Commerce, August 2, 2024
Hi there J funk, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We completely understand how important specific features are to you when using your new device. We do our best to provide as much information about the features of our devices online to help our customers choose the best option to align to their needs and wants. We have provided a link to the Samsung Support Team if you would like to discuss options for the features of your device further. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: imqurnot
from Philadelphia, PA
Expertise:Intermediate
Verified Purchase:Yes
I'm having a little trouble getting a tight fit, which was never the case with previous models. Also, my wife tells me there is a little sound leakage, which also didn't happen with previous models. But I love the audio and the touch controls on the stem are much easier than previous models as well.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Faulty earbud charging within a week
on July 28, 2024
Posted by: Stephanie
Expertise:Intermediate
Very disappointing to receive the Buds Pro 3 and a week after having them, the right earbud no longer charges.
Response from Samsung USBy Social Commerce, August 2, 2024
Hello Stephanie, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We would love to help you troubleshoot the battery and charging of your device. We have provided a link to the Samsung Support Team to help you with this matter. You can reach them through chat and work towards a resolution. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Mcollier
from Missouri
Expertise:Intermediate
Verified Purchase:Yes
Great sounding ear buds!! Works great with my Galaxy S24+
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Pearl B
Verified Purchase:Yes
So much better than the previous buds. I love the new design. They stay in my ear better.
Written by a customer while visiting Samsung US
Posted by: Jacinta
from Miami, FL
Expertise:Intermediate
Verified Purchase:Yes
I've only had this product for avout a week or so.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from San Jose California
Expertise:Beginner
Verified Purchase:Yes
Love these buds the best buds Samsung made in my personal opinion
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Reno
from Oakland, CA
Expertise:Expert
Verified Purchase:Yes
Amazing product but the UX of storing ear buds needs improvement
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US