Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,803 Reviews)
Rating breakdown 14,803 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
5
Best buds ever
on July 29, 2024
Posted by: Mohammed99
[This review was collected as part of a promotion.] This buds gave me the best sound including the way it looks which makes it unique. The buds active cancel feature is better than other earbuds.
Value
5
Written by a customer while visiting Samsung US
Posted by: Jerome T
from Cobleskill, NY
Expertise:Expert
Verified Purchase:Yes
Excellent Quality, I haven't experienced any the current quality issues that others have experienced.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on July 29, 2024
Posted by: Osiris1122
[This review was collected as part of a promotion.] These are a great upgrade from my buds pro and having used galaxy ai on my s24 ultra it's been a amazing experience
Value
5
Written by a customer while visiting Samsung US
Posted by: Atrain
from Richmond VA
Expertise:Expert
Verified Purchase:Yes
I love them, the ambient sound is much better than the buds 2 pros and the sound is awesome! I haven't had any problems with mine. I have switched ear tips and no problems at all. Samsung out did there selves with these.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dave
Expertise:Expert
Verified Purchase:Yes
Amazing! love these new earbuds they fit a lot better than previous models. Great over all sound quality as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: N Kim
from Las Vegas. NV
Expertise:Intermediate
Verified Purchase:Yes
I have a lot of problems. When I listen to music, I hear wind sounds and the heights are different. I don't know how Samsung released it without inspection. Disappointed with Samsung. I think I should return.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy Social Commerce, August 2, 2024
Hello N Kim, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important the fully immersive listening experience and audio quality are to you. We have provided a link to an article to help you with the audio experience you mention. We have also included a link to a video to help you change the eartips on your device to help you with the seal and fit of your device. Lastly, we have provided a link to the full device manual to help you with the sound profile options and adjusting them to best align to your preferences and the Samsung Support Team if your experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: LLCoach123
Verified Purchase:Yes
Great Buds. However be careful trying to change the tips as the tear super easy. Definitely a design flaw
I would recommend this to a friend!
Features
5
Design
2
Written by a customer while visiting Samsung US
Posted by: John S
from Richmond, VA
Expertise:Expert
Verified Purchase:Yes
The best sounding buds from Samsung so far. I own the buds live and they're good for quiet areas and when you want to hear your surroundings. I traded in my Buds Pros for these because they kept falling out of my ears no matter what I tried. These buds fit securely and sound amazing. Full balanced sound with punchy bass. Great software and features. The best buds by Samsung by far in my opinion.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US