Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,804 Reviews)
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Posted by: Kevin
from Bayonne, NJ
Expertise:Intermediate
Verified Purchase:Yes
I love the buds 3,the dynamic option for the equalizer sounds great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Jrondeau
Verified Purchase:Yes
Hope to get them soon when i do I'll put a more in depth review
Written by a customer while visiting Samsung US
Customer Rating
1
The exchange process is ridiculous
on July 31, 2024
Posted by: Disillusioned
[This review was collected as part of a promotion.] The device tips are too flimsy, the quality of the build is lacking, the quality of the sound is worse than the buds2 pro. The form is worse than the buds2 pro, because of the tips flimsiness you cant get a proper ear fit as easily, and exchanging the tips is difficult. The battery life is worst than the buds2 pro, and you'd hope it's due to improved sound quality, but you can't improve sound if you can't get a good seal on your earstips.
The charging case is significantly worse than the galaxy buds2 pro, where they could charge easily when placed over the Samsung Smart things hub or other Samsung wireless plates, with this one you have to move it consistently to find the one sweet spot where the chargers work.
Ultimately this "upgrade" is:
A downgrade in form
A downgrade in battery life
A downgrade in quality of sound
A downgrade in device components
A downgrade in form
A downgrade in battery life
A downgrade in quality of sound
A downgrade in device components
Value
1
Response from Samsung USBy Social Commerce, August 9, 2024
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would be more than happy to help you with any aspects of your earbuds that are meeting your expectations. We have provided a link to articles to help you with the fit of your earbuds, along with a video that will help you change the ear tips and get that tight seal for the best experience with the ANC setting. We have also included a link to an article to help you with the battery of your earbuds. Lastly, we have provided links to the full device manual and the Samsung Support Team to help align the features of your earbuds to align to your preferences. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Mass improvement on noise cancelation
on July 31, 2024
Posted by: Techmoto
[This review was collected as part of a promotion.] These buds were my favorite until I worked out with them. Sweat causes the fit to loosen and needs to be adjusted. As far as the sound, the bass has improved and the noise cancelation is 10 times better than the galaxy buds pro 2. Tried the AI feature to translate on my flip phone and it works pretty good
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Просто супер
on July 31, 2024
Posted by: Serega
[This review was collected as part of a promotion.] super comfortable, improved sound, i really like it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Doesn't block wind at all, impossible to use
on July 31, 2024
Posted by: kakat
The wind noise is insane on all modes. Impossible to even go outside and walk!
Response from Samsung USBy Social Commerce, August 9, 2024
Hello Kakat, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how valuable the ANC setting of your earbuds is to your total immersion in your listening experience. We have provided links to three articles we believe will help you with this experience. We have provided a link to an article to help you with the fit of your earbuds, a video to help change the ear tips to a larger or smaller size to help with the seal of the earbuds. Lastly, we have provided a link to an article about the ANC feature of your earbuds. We have also shared a link to the Samsung Support Team if this experience continues and you'd like to discuss this matter further. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: CRowe21
from California
Expertise:Beginner
Verified Purchase:Yes
These look awesome, fit great, and sound wonderful.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the upgraded sound!
on July 31, 2024
Posted by: Nikl81
[This review was collected as part of a promotion.] I own every interation of galaxy buds. These have great sound, the addition of being able to use Galaxy AI is great!
Value
5
Written by a customer while visiting Samsung US