Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4 out of 5
4.4
(14,804 Reviews)
Open Ratings Snapshot
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
5 out of 5
5
Great upgrade
on August 3, 2024
Posted by: Tomas
Expertise:Intermediate
Verified Purchase:Yes
Great upgrade from the buds pro 2. The bass upgrade is very noticeable. The connection speed and consistency have also gotten better.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Doesn't stay in the ear
on August 3, 2024
Posted by: BGeorge
Verified Purchase:Yes
This doesn't stay in the ear. Tried all three sizes and says poor fit. The small size end broke off had to pry out.
Response from Samsung USBy Social Commerce, August 12, 2024
Hey BGeorge, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable and crucial the ideal fit of your earbuds is to you every day. We have shared a link to an article to help our customers with these redesigned earbuds, and recommend performing a fit test with your earbuds in your ears, and connected to the Samsung Wearables App. Lastly, we have shared a video to help you change the ear tips with ease, and to the Samsung Support Team if any of these experiences continue and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy buds pro 3
on August 3, 2024
Posted by: Kenneth Kim
from Maryland
Expertise:Expert
Verified Purchase:Yes
Better sound than galaxy buds pro2, looks long battery life.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
5 *s for a massive leap forward!
on August 3, 2024
Posted by: Travis K
from Wyoming
Expertise:Intermediate
Verified Purchase:Yes
The new Galaxy Buds Pro sound amazing. The different ear tips gave me a perfect fit. I'm super happy with the new blades. It's easy to find the button because of the triangular shape, and the increased functions to adjust volume, and customize each blade make working and working out in them much easier.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
My Review
on August 3, 2024
Posted by: Daka
Verified Purchase:Yes
It sometimes fails to connect for call despite being connected in phone. I believe an update is needed.
Response from Samsung USBy Social Commerce, August 12, 2024
Hi there Daka, thank you for sharing your experience with your Samsung Galaxy Buds3 Pro. We would love nothing more than to help you with the calls connecting through your earbuds. We have shared a link to an article to help you at your convenience. We have also shared a link to the Samsung Support Team if you would like additional assistance with this experience. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Dont waste your money
on August 3, 2024
Posted by: CamS
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
I wouldnt buy them if I were you. The buttons are very difficult to use and the quality is horrible
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, August 12, 2024
Hi CamS, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a brand new device that is not operating as expected. We understand the new pinch feature can take some time to get used to especially if you have been used to the touch feature of previous versions. We have provided a link to the full device manual to help you adjust any settings to help with ease of use and maximize your overall experience. We have also shared a link to the Samsung Support Team if you would like to discuss your experience further and review any options that are available to resolve this for you. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great with phone an tablet, terrible with PC.
on August 3, 2024
Posted by: Boomer
Expertise:Expert
Verified Purchase:Yes
So far, ive had a moderately good experience, but there is room for improvement. I like the fit and new style, they seem lighter in my ears, and that helps with comfort. When connected to my Fold 5 or Tab S9, they sounds great.
My biggest beef is the connection to my Samsung Galaxy Book 4 Pro 360. They sound terrible. When I first got them, I had the hardest time just getting them to connect, and stay connected. The drivers are terrible. They sound like im in a tunnel. I uninstalled, reinstalled drivers several times, nothing helped. I even went as far as to reinstall Windows 11 on my PC. This helped a little, but compared to the sound when connected to phone or tablet, it is still subpar.
Its really disappointing that Samsung earbuds dont work perfectly with Samsung laptop. Hopefully more attention will be paid to the drivers, and they can correct the problem.
I would recommend this to a friend!
Response from Samsung USBy Social Commerce, August 12, 2024
Hi there Boomer, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We are happy to hear how much you are enjoying the features and fit of your earbuds. We have provided a link to the Samsung Support Team to help you with the connection and functionality with your Samsung Galaxy Book4 Pro 360. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
BUDdie Pro 3s
on August 3, 2024
Posted by: BrezzMyster
Verified Purchase:Yes
Great Headphones overall just wish they had the wing ear tips for a better fit, but the sound quality is great and the light on the buds are super cool so thats a plus and they last for a good amount of time.
Response from Samsung USBy Social Commerce, August 12, 2024
Hi there BrezzMyster, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We love hearing how much you are enjoying the audio quality and features of your new earbuds. We would love to help you with the fit to help ensure you have the best experience possible with your device. We have provided links to an article to help you with the fit, a video to help you with the eartips, and a link to the Samsung Support Team if this experience continues. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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