Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4 out of 5
4.4
(14,804 Reviews)
Open Ratings Snapshot
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
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Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
2 out of 5
2
Missed the mark on quality.
on August 3, 2024
Posted by: EShurst
from Lansing, Michigan
Expertise:Intermediate
Verified Purchase:Yes
Can't really use them yet, due to poor quality ear bud tips. Haven't try to change ear tips, because ear tip look like there's already showing cracks or tears with limited use.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, August 13, 2024
Hi there EShurst, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you and changing the ear tips is crucial to getting that ideal fit. We have provided a link to a video to help you with the steps to remove and change your ear tips. We have also shared a link to the Samsung Support Team if you would like additional assistance with your device. Thank you for being a Samsung customer. -Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Better than buds 2
on August 3, 2024
Posted by: K9nikita
from Mechanicsville VA
Expertise:Intermediate
Verified Purchase:Yes
More comfortable than buds 2 bud get constant popping sound when while using lawn mower which is annoying even with the noise cancelling on.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, August 13, 2024
Hi there K9nikita, thank you for your feedbac kon your Samsung Galaxy Buds3 Pro. We are so pleased to hear you are enjoying the usage of your new earbuds. We would be more than happy to help you with the popping you mention. We have provided a link to an article to help you troubleshoot this matter at your convenience. We have also shared a link to the Samsung Support Team and the full device manual to help you with the settings of your device. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sweet Buds!
on August 3, 2024
Posted by: Keith B
Verified Purchase:Yes
Great Sound, love the voice controls! Great Price!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Blah
on August 3, 2024
Posted by: Tony
from Ntx
Expertise:Expert
Verified Purchase:Yes
My 2pro was way better!!! I shouldn't have traded them in for these. These keep popping out of my ears randomly. They are bulky and don't fit well. The sound is decent but they keep falling out I doubt these will last!
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, August 13, 2024
Hi Tony, thank you for sharing your experience with your Samsung Galaxy Buds3 Pro with us. We understand how valuable your earbuds are to you on a daily basis, and we would love to help you with the audio quality and fit of your earbuds. We have provided a link to an article to help you with the placement of your earbuds, as well as a video to help you change the ear tips of your device to get that secure fit. You can also perform a fit test with your earbuds in your ears and connected in the Samsung Wearables App. With regards to the audio quality, we have provided a link to an article to help you with this feature, and a link to the Samsung Support Team has been provided to help you if any of these experience continue or you have additional frustrations with which you would like assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Just the tip of the iceberg on how bad these are.
on August 3, 2024
Posted by: Bill
from USA
Expertise:Expert
Verified Purchase:Yes
Horrible design! Tried to change the ear tips on two different sets and they broke. Even followed their video and still came apart. Could never get a good seal, testing the fit quality failed every time. There is so much more wrong with them, I just don't have enough room to write.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
2 out of 5
2
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, August 13, 2024
Hi Bill, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important the durability, fit, and full functionality of your earbuds are to you every day. We have available to offer peace of mind Customer Care+, and we have provided a link if you are interested in exploring this option. We have also provided a link to the Samsung Support Team to offer additional assistance after you have watched the video and followed all of our troubleshooting instructions. Thank you for being a Samsung customer. -Elizabeth
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very happy with purchase
on August 3, 2024
Posted by: Beninlexington
from Lexington
Expertise:Intermediate
Verified Purchase:Yes
Excellent sound and volume range. The battery lasts as long as my Galaxy buds 2, which means I only have to charge them a couple times a week. The stems fit in my ear and stay in better than the stemless GBP2 and I've worn them for as long as 3 hours without any discomfort or pressure. I haven't tried the translation feature yet and I don't often use the noise cancelling, so I can't really speak to those aspects. Overall, I'm happy with the purchase and would recommend them to others that had difficulty keeping the GBP2s in there ears.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than Airpods
on August 3, 2024
Posted by: Marcelo
Verified Purchase:Yes
amazing sounds and volume control, light bar is cool and the noise cancelling is better than the buds pro 2
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good product, cheap silicone ear inserts.
on August 3, 2024
Posted by: Phil
from Saginaw, MI
Expertise:Intermediate
Verified Purchase:Yes
I like them, however, the silicone ear covers rip easy. Could have done better there.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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