Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4 out of 5
4.4
(14,804 Reviews)
Open Ratings Snapshot
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
5 out of 5
5
As good as my Beats Fit Pro
on August 3, 2024
Posted by: Raj P
from Atlanta Ga
Expertise:Intermediate
Verified Purchase:Yes
Great improvement over the pro 2. Love the design and sound quality. They stay in my ears better than the pro 2
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds 3 pro!!
on August 3, 2024
Posted by: Gabriel G
from Rio Rancho New Mexico
Verified Purchase:Yes
Love my buds 3 pro however I cannot switch the ear rubber piece on either one. Almost like it is stuck..
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
They don't charge
on August 3, 2024
Posted by: Alex
from Philadelphia, PA
Expertise:Expert
Verified Purchase:Yes
The headphones sometimes don't charge or take a long time to charge. Sometimes I check in the morning and one of the headphones is only 10% charged. And that's after a night on charge and in a charged case.
Response from Samsung USBy Social Commerce, August 13, 2024
Hey there Alex, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important the battery life of your device is to you every day. We have provided a link to an article to help you with the features and intended functionality of your device battery. We have also provided a link to the Samsung Support Team if this experience continues to occur and you would like to discuss this matter further. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Different but good
on August 3, 2024
Posted by: Bcamp
from Utah
Expertise:Intermediate
Verified Purchase:Yes
Very different then past products. Fit takes time to get use to. The sound is great as long as you can get a good seal.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds3 Pro Are A Hit!
on August 3, 2024
Posted by: Anonymous
from Sparks, NV
Expertise:Expert
Verified Purchase:Yes
Love these Buds3 Pros, they are the best Galaxy ear buds I've ever owned. I highly recommend them to anyone. Sound quality is good, call quality is fantastic and they fit well in my ears.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Satisfaction
on August 3, 2024
Posted by: Shahin
from Jersey City
Expertise:Expert
Verified Purchase:Yes
Ambiance recognition is slow but I'm happy with this purchase
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not upto mark
on August 3, 2024
Posted by: JayP
Verified Purchase:Yes
Like the sound quality. But every time if we squeeze the ear phones there is a loud squeaky noise which disrupts the hearing of the ear.
Response from Samsung USBy Social Commerce, August 13, 2024
Hello JayP, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We love hearing you are overall pleased with the audio quality of your earbuds, and we would be thrilled to help you troubleshoot the interruption to your listening experience you mention. We have shared a lihnk to the Samsung Support Team to help you directly in this matter. You can work with them directly through chat to resolve this experience. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful Fit
on August 3, 2024
Posted by: Stacey Brown
from Jacksonville FL
Expertise:Beginner
Verified Purchase:Yes
Wonderful Fit and great hearing experience. I enjoy
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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