Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,804 Reviews)
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Posted by: Dc2003
Verified Purchase:Yes
Love these...keep getting compliments on them...love the no hands speak feature
Written by a customer while visiting Samsung US
Customer Rating
2
Doesn't perform as claimed.in ange and battery
on August 4, 2024
Posted by: Dan M
from Novato , ca
Expertise:Expert
Verified Purchase:Yes
Quality ear buds, but poor range and battery life. I expected the distance you can travel from your phone to be at least equal to all my previous ear buds. Music cuts out after 20' or only 10' if theres a wall between you. Left ear buds battery dies in around 2 hours. Right one last 20 minutes longer.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
2
Value
2
Response from Samsung USBy Social Commerce, August 13, 2024
Hi there Dan M, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We completely understand how vital your earbuds are to you for a range of activities every day, and we would love to help you have the best experience possible with your device. For the Bluetooth connection of your earbuds we have provided links to two articles to help in this matter. We have also provided a link to an article about the battery of your earbuds, and to the Samsung Support Team. These experts can work with you directly through chat if these resources do not help you resolve these matters. Thank you for being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Alex
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
The Galaxy Buds 3 Pro have exceeded all my expectations. The fit is perfect, and the touch controls are very responsive. The audio quality is top-notch, especially for podcasts and music. Plus, the charging case is sleek and compact.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Robert v
from Stevenson, wa
Expertise:Intermediate
Verified Purchase:Yes
Theyre awesome and comfy. They fit well and i love the silver
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kevin
from Nashville
Expertise:Expert
Verified Purchase:Yes
Love em, finally the stem earbuds for the galaxy family! Only a small ergonomic issue with where to grab the stem for the buttons. Still great!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Tyler
from Richmond, VA
Expertise:Intermediate
Verified Purchase:Yes
Overall really good. Good sound, people can hear me better during calls with reduced background noise. My only issue with them is that it does not feel natural placing them back in the case. Sometimes if I am rushing, it can prove to be difficult to do quickly.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Giovani
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Subject: how great this earbuds are
Dear samsung
I am writing to inquire about the ear tips for the Galería Buds 3 Pro. I recently purchased these earbuds and am very impressed with their performance. However, I am having difficulty changing the ear tips. The current size is not comfortable for my ears, and I would like to switch to a different size for a better fit.
Sincerely,
Giovani espana
Sincerely,
Giovani espana
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Posted by: JW24
Verified Purchase:Yes
Controls are way to hard to use. Only gets 3 stars due to the sound quality.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, August 13, 2024
Hi JW24, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you have the best experience possible with your device, and understand that the new pinch controls may take some adjustments if you have been previously used to the tap feature. We have provided a link to an article to help you with the audio quality of your earbuds, as well as to the full device manual if you are looking to adjust the audio profile in the equalizer to better align to your preferences. Lastly, we have provided a link to the Samsung Support Team if you have additional questions or would like assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US