Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,804 Reviews)
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Posted by: Razulo
from Texas
Expertise:Intermediate
Verified Purchase:Yes
I did not notice any sound difference under normal conditions. Sound under windy conditions was an issue. I couldn't hear anything. Battery last more than my previous buds2 pro.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
2
Response from Samsung USBy Social Commerce, August 14, 2024
Hello Razulo, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day regardless of the external environment. We have provided a link to the full device manual to help you with the audio settings as well as an article to help you with the ANC feature specifically. Lastly, we have shared a link to the Samsung Support Team if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: JackofAll
from Phoenix
Expertise:Expert
Verified Purchase:Yes
These buds are okay, but I prefer my buds 2 pro. With the stems, I find myself fumbling more to put them back into the case. And the case feels less premium than my buds pro 2.
The way the rubber tips clip on makes it challenging to replace sizes, leading to a higher likelihood of breaking and tearing. The tips also feel less comfortable than the 2's
The wireless charging does not work well. I've yet to find a case that allows wireless charging to work when on. This includes the official one from Samsung. The sound is good, but only subtlety better than the previous generation.
After I paired with my phone and was using them, they randomly paired with my sons tablet and would no longer work with my phone.
If you have a previous generation, I really can't recommend these. And I would not pay retail for what you get.
The way the rubber tips clip on makes it challenging to replace sizes, leading to a higher likelihood of breaking and tearing. The tips also feel less comfortable than the 2's
The wireless charging does not work well. I've yet to find a case that allows wireless charging to work when on. This includes the official one from Samsung. The sound is good, but only subtlety better than the previous generation.
After I paired with my phone and was using them, they randomly paired with my sons tablet and would no longer work with my phone.
If you have a previous generation, I really can't recommend these. And I would not pay retail for what you get.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
2
Response from Samsung USBy Social Commerce, August 14, 2024
Hi there JackofAll, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would be thrilled to help you maximize your experience with your earbuds and troubleshoot any aspect of the functionality that is causing you frustration. With regards to the eartips, we have provided a link to a video we have that will walk you through the steps and help you do so with ease. We have also provided a link to the full device manual to help you with the paired settings between your devices. We have also shared a link to the Samsung Support Team to offer assistance on the charging of your device, and any other aspects with which you would like one on one assistance. Thank you for being a Samsung customer. –Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Kevin
from Chino,CA
Expertise:Intermediate
Verified Purchase:Yes
excellent design! great sounds, Would recommended to anyone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: The Greatest
Expertise:Expert
Verified Purchase:Yes
Its Ok but could be better, needs some adjustment, the batteries needs to be improve.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Absolutely fantastic. Could use minor improvements
on August 4, 2024
Posted by: Brendan
from Denver, CO
Expertise:Intermediate
Verified Purchase:Yes
I was not a huge fan of the stem design, but it is far easier to use and has more controls as a result. ANC and sound quality is a major step up. Blade lights are a bit gimmicky, and putting them back in the case can be difficult.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: EDISON
from Boston
Expertise:Beginner
Verified Purchase:Yes
love it easy for the ear an most comfortable then earlier one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jacob
Expertise:Intermediate
Verified Purchase:Yes
Sound. Fit and feel. Call quality functionality. It's all great
Written by a customer while visiting Samsung US
Posted by: Derek
Verified Purchase:Yes
I had the buds2 pro and I believe these were an upgrade. The fit for me is perfect, sound quality is great and phone call are great also. Overall, I truly enjoy them.
Written by a customer while visiting Samsung US