Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4 out of 5
4.4
(14,804 Reviews)
Open Ratings Snapshot
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
5 out of 5
5
Excellent
on August 4, 2024
Posted by: Intisab
from Arizona
Expertise:Expert
Verified Purchase:Yes
Excellent sound quality and noise cancellation fuatures.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good product but has some problems
on August 4, 2024
Posted by: Bjon
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Love Samsung products but Galaxy buds 3 pro has it's problems. The tips tear when trying to change and I can not get a good fit in the ear.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, August 14, 2024
Hi Bjon, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important your earbuds are to you every day. We have shared a link to a video to help you change the ear tips to a different size and help you get the secure fit you are seeking. We have also provided a link to the Samsung Support Team if you wish to discuss this matter further. Thank you for being a Samsung customer. -Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Pretty great but not perfect.
on August 4, 2024
Posted by: Colby
from TN
Expertise:Intermediate
Verified Purchase:Yes
Battery life not as good as Bud 2 Pro. Ear tips are easily damaged with no instruction on how to properly remove them. I damaged 2 of mine. They do sound great and cancel out noise well. I've been in noisy environments and people say they just hear me when I speak and no background noise which is great.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice
on August 4, 2024
Posted by: Mishelle
from Pennsylvania
Expertise:Beginner
Verified Purchase:Yes
The noise canceling is really nice (I haven't had ear buds in years) and the battery last pretty long. Still trying to get used to them though!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great!
on August 4, 2024
Posted by: Jhone
from New York
Expertise:Intermediate
Verified Purchase:Yes
They are great headphones, very comfortable to use on any occasion, lightweight, the battery is durable.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing!!!
on August 4, 2024
Posted by: Marcos Joel
from Tampa,Florida
Expertise:Intermediate
Verified Purchase:Yes
I love the best wireless earbuds have ever owned. They absolutely sleek and portable.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
No better than the 2
on August 4, 2024
Posted by: Michael
from Ct
Verified Purchase:Yes
Bad always falls no noise cancel with only 1 using
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, August 14, 2024
Hi Michael, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand our customers have specific needs and wants from their chosen device, and we would be more than happy to help you troubleshoot the features of your device that are not meeting your expectations. We have shared links to articles to help you in this matter with the fit and ANC setting of your earbuds. We have also shared a link to the Samsung Support Team if you would ever like one on one assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely amazing
on August 4, 2024
Posted by: Slovakswag
Verified Purchase:Yes
Sound is amazing, fitbis perfect, the mysic hits hard and clear
Features
5 out of 5
5
Written by a customer while visiting Samsung US
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