My rubber ear bud pieces ripped when I tried to change them out to fit my ears. The quality is not good and they barley stay in my ear now.
Response from Samsung USBy Social Commerce, August 14, 2024
Hello Sean, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how frustrating it is to have a new device that is not operating as expected or intended, and we would be happy to assist you. We have provided a link to a video to help you with the removal and changing of the ear tips of your device. We have also shared a link to the Samsung Support Team if you wish to discuss the experience you've mentioned with your device further. Thank you for being a Samsung customer. -Elizabeth Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Big step up from last gen pro earbuds. The sounds are great and the biggest improvement is the noise canceling feature. Also has a better next song tap feature than the twos