Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,805 Reviews)
Rating breakdown 14,805 reviews
5 Stars
10,178
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Posted by: Bobb
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
Awesome product... Samsung did a great job with this new line of ear pieces. Do not change anything moving forward. Just add a few tweaks.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Andreas
from Waxahachie, tx
Expertise:Intermediate
Verified Purchase:Yes
Love these new ear buds. They fit great in my ears and the sound quality is amazing. I thought the bud 2 was good, this 3 is phenomenal. I can hear so perfectly clear and I have been told people on the other line can actually hear me clear as well. I drive semi so usually the sound of the motor or something interferes but with these, I don't get any of that. I recommend getting them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
For me they are a big improvement over the buds 2
on August 5, 2024
Posted by: SLJ3
Verified Purchase:Yes
They are a big improvement over the bud pro 2. The sound is way much better. In the features the way much better. And I like the new design it's more ergonomic and more comfortable. Great job Samsung
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Flint, MI
Expertise:Expert
Verified Purchase:Yes
Overall very good, I've had a few minor issues with fit and charging in the case at times.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Trash
on August 5, 2024
Posted by: Unhappy
from Dallas
Expertise:Expert
I got this last month and I am extremely dissatisfied. The buds keep falling off and no replacement tips are available.
I
I
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 14, 2024
Hello there, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We would love nothing more than to help you troubleshoot the fit of your earbuds and help you have the best uninterrupted listening experience possible. We have provided a link to an article to help you with the ideal placement, and a video to change the ear tips to the size that best fits your ears. We also suggest performing a fit test while you wear your earbuds and connect to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if this experience continues, and you would like assistance with any of the features of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Sweetstea
from NY
Expertise:Intermediate
Verified Purchase:Yes
Audio after sometime, idk but it'll start to lag and refuse to fix it's self until I put them back into the dock and take em back out.
Music would cut out in and out once it starts happening
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Jerminator2006
from Tennessee
Expertise:Expert
Verified Purchase:Yes
They would not stay in my ears no matter which tips I used. The sound was not a noticeable improvement on the previous iteration and the ANC was markedly worse. I would not recommend these.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 14, 2024
Hi there Jerminator2006, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We completely understand how important the fit of your earbuds is to you on a daily basis, and we would love to help you have the best experience possible. We have provided a link to an article to help you troubleshoot the placement of your earbuds for the ideal fit, and we recommend following up with a fit test while you are wearing your earbuds and connected to the Samsung Wearables App. We have also provided a link to a video to help you change out the ear tips to the size that best fits your ears. For the ANC feature, we have provided a link to an article about this specific setting. We have also shared a link to the Samsung Support Team if you continue to experience these frustrations. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Comfortable, amazing sound
on August 5, 2024
Posted by: Johnny
[This review was collected as part of a promotion.] I'm not thrilled about the stem change from the typical Samsung Buds, but almost everything else is an improvement. Galaxy AI is very nice and makes a lot of things a lot easier. The sound is incredible, the battery life could be better.
Value
5
Written by a customer while visiting Samsung US