Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,805 Reviews)
Rating breakdown 14,805 reviews
5 Stars
10,178
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Posted by: Tarun Y
from Dallas TX
Expertise:Intermediate
Verified Purchase:Yes
Fit better than Budd 2 pro and features are great. Sound quality seems pretty similar to the prior version. Eq has definitely improved since the last version.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: 2WheelinFool
from Nebraska, USA
Expertise:Expert
Verified Purchase:Yes
Amazing! Have had all the different Buds Pros and these are the best rendition. They stay in your ears when talking which was a problem with previous models for me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: No comfortable
Expertise:Expert
Verified Purchase:Yes
No comfortable. And the connection will loose with your phone for a while.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 15, 2024
Hi there, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We would love to help you have the best experience possible with your earbuds and troubleshoot the fit and connection to your devices. We have provided a link to an article to help you with the placement of your earbuds in your ears for a secure fit, a link to a video to help you change the ear tips included with your earbuds to get that secure fit. For the connection we have provided two links to articles to help you with the Bluetooth feature of your earbuds. Lastly,w e have shared a link to the Samsung Support Team if these experiences continue or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Samuel
from Phenix City, AL
Expertise:Intermediate
Verified Purchase:Yes
The buds look and feel premium. The buds sound amazing and the ability to have the different modes is a plus. The only downside is that the touch bottoms can be annoying as at times it takes a good second to find or to figure out how much pressure to apply. Overall, they are good.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Madison
from Palm Beach, FL
Expertise:Intermediate
Verified Purchase:Yes
Great Earbuds! The sound quality and noise cancelling is fantastic along with the comfort and lightweight feel.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jonathan
Verified Purchase:Yes
The tips doesn't wanna come undone. But the overall sound is amazing
Response from Samsung USBy Social Commerce, August 14, 2024
Hi Jonathan, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are so pleased to hear you are enjoying the audio quality of your earbuds, and we would be happy to help you troubleshoot the connection of the ear tips to your earbuds. We have provided a link to a video to help you with the steps to replace the ear tips on your device. We have also shared a link to the Samsung Support Team if this video does not help you resolve the matter. Thank you for being a Samsung customer. -Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Mr Mack
from Staten Island, NY
Expertise:Intermediate
Verified Purchase:Yes
Better than expected! The sound quality is great and finally some earbuds that doesn't fall out of my ears.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: The sad consumer
from Usa
Expertise:Expert
Verified Purchase:Yes
The buds are the worst of all, really bad materials and bad sound. What a miss from samsung and disappointed for me as a consumer
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 14, 2024
Hey there, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how valuable your earbuds are to you on a daily basis, and we would love nothing more than to help you with any experience you are having that may be causing frustration. We have provided a link to an article to help you troubleshoot the overall audio quality. We have also shared a link to the full device manual to help you adjust the equalizer setting to align to your listening preferences. Lastly, we have shared a link to the Samsung Support Team if you have additional questions or continue to experience anything out of the ordinary with your earbuds. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US