Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,805 Reviews)
Rating breakdown 14,805 reviews
5 Stars
10,178
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
5
Earbuds pro 3
on August 7, 2024
Posted by: BigBuck
[This review was collected as part of a promotion.] Definitely love the new earbuds pro 3 sound volume is wonderful definitely glad I upgraded
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Be prepared to drop these constantly
on August 7, 2024
Posted by: WildTea14
Be prepared to drop these a lot. Overall the sound quality, active noise cancelation, and even battery life are improved from the previous generation. However the design of these buds is bad, I do like the switch to stem buds but these, with the weird design stem are very hard to hold. The controls on the buds are hard to use as well since your left guessing which of the five sides on the stem to ship or pinch. These are also by far the hardest buds to put back in there case. I'm constantly dropping these and it's always a hassle to put them away. These are the only buds I've used with these issues and I've used many from many different brands.
Response from Samsung USBy Social Commerce, August 16, 2024
Hi there WildTea14, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We are happy to hear you are finding the extended battery, enhanced audio quality, and ANC feature to be so enjoyable during your usage. We understand the material of the earbuds is an important factor when placinig in your ears and then back in to the charging case. The pinch feature of your earbuds can take some adjusting as well if you are accustomed to using the tap setting. We have provided a link to the Samsung Support Team if you have questions or would like to explore options for your experience further. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Joe Z
from CONNECTICUT
Expertise:Expert
Verified Purchase:Yes
I've had these for a few weeks the phone call quality is amazing, the sound quality is also great on my samsung phone. The noise cancelation could be improved (hopefully with a future update) sennhiessers, and bose noise cancelation is much better. I would love to see the app include something like the Advanced Acoustic Technology that the Denon PerL Pro has, as that is definitely a game changer and works amazing. Touch controls are good. It didnt take long to get use to the triangle stems. Battery life is good not great, but solid, somewhere between 5-6hrs. The transparency is great. App is good but like stated above would love to see something like the Advanced Acoustic Technology that the Denon PerL Pro have. Overall great buds, would definitely recommend, especially for samsung phones, but would definitely love to see the noise cancelation improved.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4
great, except you can't pull off the tips without
on August 7, 2024
Posted by: Joe F
from Los Angeles, CA
Expertise:Expert
Verified Purchase:Yes
They are great, except you can't pull off the tips without breaking them. Fix this issue.
I would recommend this to a friend!
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds I own!
on August 7, 2024
Posted by: MannyMI
First of all, a word of advice - READ the instructions and/or find a video on how to set up and use your Buds. These are terrific when configured properly. I am amazed at the sound, the bass, and the 360 does not disappoint. To activate the LEDs you need to pinch both Buds at the same time. These to me are more comfortable to wear than my Buds 2 Pro. I am glad I upgraded mine. One last thought, if you are mature or have hearing problems use the Adapt ambient sound option under Accessibility, you are welcome!
Written by a customer while visiting Samsung US
Posted by: Kurt W
from Elverson, PA
Expertise:Intermediate
Verified Purchase:Yes
These sound and look great. Couldn't be happier. I had the bud pros2 and these are a huge step up in comfort.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jesop
Verified Purchase:Yes
When the first images of these dropped I was really sad to see the stem. Over time it grew on me enough to purchase. I was lucky and got a good working set from the early shipments. Coming from mainly jabra products that have really good anc to buds3 pro was a shock. The anc doesnt compare to my last jabra earbuds. The buds3 pro fit my ears perfectly so I didnt have to change the tips. I'm no audiophile or anything but the sound quality is pretty decent.
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
After unboxing, I found that the right earphone could not be connected. After being fully charged, the right earphone could not be connected.
Response from Samsung USBy Social Commerce, August 15, 2024
Hi there Josiah, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We completely understand how frustrating it is to have a brand new device that is not operating or connecting as expected. We have provided a link to an article to help you troubleshoot this matter at your convenience. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
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Connection issues with Samsung earbuds
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Written by a customer while visiting Samsung US